CASE STUDY :MARY KAY EC SYSTEM Mary kay was founded 1962 the business has about 1‚8 million consultants selling its cosmetics and fragrances in 34 countries. It has about $2.4 billion in whole sales. The drivers of EC at Mary Kay include: Expand universe of potential buyers There is an increase of sales Customers expectations are met Increase brand products Ease of doing business Competitive pressure Cost effectiveness Provides more information to customers Improved customers service
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CASE 3 Salesforce 1. How does Salesforce.com use cloud computing? Cloud computing refers to the use of different software applications over the Internet. Salesforce.com provides CRM and other software applications using the software-as-a-service business model over the Internet‚ which eliminates the need for companies to heavily invest in up-front hardware and software and reduces the time to implement new programs and maintain them. Subscribers to Salesforce.com only are required to
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Mary Kay vs. Maybelline Mary Kay has been one of America’s most trusted global names in skin care‚ makeup & body care for many years‚ as well as Maybelline cosmetics. Both provide America and the rest of the world with astonishing beauty products like make up‚ lip stick‚ and lip gloss. When American women and teenagers go out to buy their cosmetics‚ they are bombarded with different ads and different products saying that what they make is the best thing out there. Mary Kay and Maybelline cosmetics
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Mary Kay is a privately held company which is engaged in direct sales of skin and color cosmetics products The company operates in more than 35 countries . Its headquarters is in Dallas Texas. It employs more than 4500 people. The company generates more than $3‚000 million annually. Mary Kay is a privately held company and does not publish its financial statements. Strengths Mary Kay’s products are scientifically created and is approved by the FDA to clean‚ protect and enhance the skin. Product
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Business Interview Project Mary Kay Incorporated Independent Beauty Consultant‚ Megan Jones‚ began her career with Mary Kay Incorporated in August of 2004. Being a wife and mother of a nine month old‚ she was looking for a way to supplement the family income from home. Megan said she had always dreamed of owning her own business one day. She thought it would be a real estate business not a cosmetic one. The consultant’s mother was sponsoring a Mary Kay skin care class and invited Megan
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SALES FORCE In today’s global marketplace‚ managers face many challenges related to fulfilling the customer’s ever-changing needs and expectations. The concept of customer service has recently become more complex as a result of globalization of goods and services. Customers are now well-informed decision makers as a result of the abundance of information that is available online and in the media. In addition‚ today’s consumer is most concerned with how a salesperson can solve basic problems and
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www.hbr.org The organization and goals of a sales force have to change as businesses start up‚ grow‚ mature‚ and decline. Match Your Sales Force Structure to Your Business Life Cycle by Andris A. Zoltners‚ Prabhakant Sinha‚ and Sally E. Lorimer Reprint R0607F The organization and goals of a sales force have to change as businesses start up‚ grow‚ mature‚ and decline. Match Your Sales Force Structure to Your Business Life Cycle by Andris A. Zoltners‚ Prabhakant Sinha‚ and Sally E
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($1800 w/s or above) in order to earn fabulous prizes_______ w/s by end of July | MoneyEarn a trendy‚ black money bag when you sell $1000 retail in your first month. Submit your weekly accomplishment sheets each week on www.marykayintouch.comMy Sales Goal for the month $__________ | 6 Meetings in a RowAttend 6 Monday night Success Meetings in a row with no skipping‚ and you can choose a cocktail ring1._____ 2._____ 3._____ 4._____ 5._____ 6._____ | Recruiting GoalI will
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Avon vs. Mary Kay‚ “Which Opportunity is right for you?” Beth Neeley Beckfield College Avon vs. Mary Kay‚ “Which opportunity is right for you?” Mary Kay and AVON have a lot of characteristics that at first sight make them appear to be identical companies. Both Companies offer Direct Selling opportunities and sell beauty products. However‚ one company product line is more extensive and they offer different incentives for representatives. The questions everyone seems to be asking is‚ what is the
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Designing and Managing the Sales Team Follett Carter E-mail: fcarter@umich.edu Phone: (415)336-8622 M (734)222-0089 H (239)395-3244 H Class hours: Tuesdays‚ 7:00-10:00pm‚ Ann Arbor Office Hours: before and/or after class by appointment Conference calls also possible Textbook: Assembled readings and case studies Course Description The objectives of this course are to improve your understanding of the role of the sales force in the achievement of a
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