CHAPTER 17 Personal Selling and Sales Promotion CHAPTER Personal Selling and Sales Promotion Chapter Objectives 1 Describe the role of today’s 4 Identify and briefly 7 Identify the role of ethical salesperson. behavior in personal describe the three basic selling. sales tasks. 2 Describe the four sales 5 Outline the seven steps in 8 Describe the role of sales channels. promotion in the the sales process. 3 Describe the major trends promotional mix‚ and in personal selling. 6 Identify the seven
Premium Sales
Fram and Sony case study. Motivation is internal and external factors that stimulate desire and energy in people to be continually interested in and committed to a job‚ role‚ or subject‚ and to exert persistent effort in attaining a goal. Motivation is the energizer of behavior and mother of all action. It results from the interactions among conscious and unconscious factors such as the intensity of desire or need‚ incentive or reward value of the goal‚ and expectations of the individual and of
Premium Motivation Sales Maslow's hierarchy of needs
Cross-selling stands for being able to offer to the existing bank customers‚ some additional banking products‚ with a view to expand banking business‚ reduce the per customer cost of operations and provide more satisfaction and value to the customer. For instance‚ when a bank is in a position to sell to a deposit customer (say saving bank or term deposit)‚ a loan product such as housing loan‚ credit card‚ personal loan or vice-versa‚ this would result into additional business and lead to low per
Premium Debt Credit history Finance
Write when you want to: • Make sure there are no misunderstandings • Have constant reference to subject matter Writing is effective in communicating with any audience that is capable of reading and comprehending your compositions. If the person ever has a question regarding the subject‚ they can always refer to what is written. Make a presentation when you want to: • Give a more detailed description • Command the attention of an audience When making a presentation or presenting material
Premium Writing Person Communication
As-Is Circumstances TFC is confronting hard competitive risk. Lifetime and CNN are eroding TFC’s fashion programming share and there customer satisfaction are higher than that of TFC’s. The conditions will lead to TFC’s net income down. Lifetime is targeting women aged 18-34‚ also CNN is targeting men of all ages as there marketing target. These 2 groups are high valued demographics for advertisers. TFC‚ by contract‚ has no specific marketing target and strategy at present. Relatively‚ TFC becomes
Premium Marketing Revenue Target market
Foreign Direct Investment in India since 1991: Trends‚ Challenges and Prospects M.K. Dutta‚ Assistant Professor (Economics)‚ Department of Humanities and Social Sciences‚ IIT Guwahati‚ Assam‚ India E-mail: mkdutta@iitg.ernet.in & G.K. Sarma‚ Research Scholar (Economics)‚ Department of Humanities and Social Sciences‚ IIT Guwahati‚ Assam‚ India E-mail: g.sarma@iitg.ernet.in (An earlier version of the paper was published as Dutta‚ M.K. and Sarma‚ G.K. (2008) ‘ Foreign Direct Investment
Premium Investment Foreign direct investment Macroeconomics
Causes of Channel Conflicts Channel conflict is sometimes a destructive management issue. Caused by several factors Goal incompatibility: the channel partners have incompatible or misaligned goals‚ for example the manufacturer perceives his goals to be a market share and profit maximization in the long run‚ the wholesalers perceive their goals to be sales maximization and in turn profit maximization. The latter even prefer to work at higher margins and short term profitability. This makes
Premium Marketing Pricing
Project MKTG 205 – Principles of Marketing June 29‚ 2011 Abstract This paper gives an overview of distribution channels; Channel Levels such as: Direct vs. Indirect Channel Organizations such as Conventional Vertical‚ Horizontal and Multichannel Marketing Systems. It also‚ explains my target market needs at the Hershey Company. There is also a brief description of how many channel members the company needs and why they need them. Hershey Company Introduction The Hershey Company is one of
Premium Marketing
researcher‚ when it serves a formulated research purpose‚ is systematically planned and recorded and is subjected to checks and controls on validity and reliability. Under the observation method‚ the information is sought by way of investigator’s own direct observation without asking from the respondent (Mason 84). . Why choose observation?1.1 Observation can allow researchers to understand much more about what goes on in complex real -world situations than they can ever discover simply by asking
Free Observation Scientific method
The selling process is a method that normally is really complex you have to develop several skills to make a good sale and most of the times this is not an easy task. And if that wasn’t enough another trouble to this process is that the salespeople have to face not only the buyers but the weak economy as well. As you know the economic situation in the USA right now is really weak you hear everywhere there are companies that are declaring themselves in bankruptcy‚ many people that are unemployed‚
Premium Sales Economics