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    Books Management

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    Administrative Behavior (1947) Herbert Simon The Fifties The Changing Culture of a Factory (1951) Elliot Jacques Motivation and Personality (1954) Abraham Maslow The Practice of Management (1954) Peter F. Drucker The Organization Man (1956) William Whyte Parkinson’s Law (1958) C.N. Parkinson The Motivation to Work (1959) Frederick Herzberg The Sixties The Human Side of Enterprise (1960) Douglas McGregor New Patterns of Management (1961) Rensis Likert Innovation in Marketing (1962) Ted Levitt

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    defined as an urge in an individual to perform goal directed behavior. Therefore‚ motivation cannot be inflicted from outside but it is an intrinsic desire in a man to achieve the target goal through performance or activity. According to a model by Herzberg‚ “motivation is influenced by maintenance and motivational factors. Important motivational factors are the work itself‚ achievement‚ growth‚ responsibility‚ advancement and recognition. These are primary intrinsic motivators rather than extrinsic

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    Question 1: Behavioural predictions a. Morton feels accountable for his own behaviour and more involved with his job. This trait is also known as “Locus of control”‚ which deals with the degree to which people feel accountable for their own behaviour. Because Morton likes to feel in control and to be able to determine his own actions‚ his characteristics can be described as having internal locus of control. Morton demonstrates higher levels of motivation and has more positive experiences at work

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    customer satisfaction

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    Irvin inc Blood M .2001 Foundation of behaviour and science research in organisation Fajana‚ S. 2002 Human resource management .Lagos ‚lobefin press Federal airport hotel: hospitality in grand style .Available: Herzberg‚ F. 2008 One More Time: How Do You Motivate Employees (A review of Herzberg work by Harvard Bussiness School) Harvard Business press. Veal‚ A.J‚ 2006. Research Method for Leisure and Tourism. A Practical Guide.

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    companies. Since there is a falling in happiness among Chinese (Brockmann et al‚ 2008)‚ company managers are faced with an urgent challenge: how to improve employees’ motivation (Alas‚ 2008). The hierarchy of needs‚ a famous theory put forward by Maslow (1943)‚ focuses on the issue of motivation promotion‚ and has been successfully applied to management in the Western world. Nevertheless‚ under Chinese culture and values‚ this theory cannot provide a satisfied solution to the motivation problem.

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    within an individual‚ which are reflected by the level‚ direction and persistence of effort put into his work to improve their work efficiency. The Hierarchy of Needs Theory proposed by Maslow (1943) states that every human being has five kinds of needs‚ which managers can use as motivators. In 1966‚ Frederik Herzberg put forward the Two-factor Theory‚ which divides the motivation into intrinsic and extrinsic factors. Hackman and Oldham proposed the Job Design Theory in 1980‚ which presumes that the

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    the demotivators‚ the motivators of employees at work and the effect of these factors on employees’ performance thus organizational performance and the positive correlation between both latter concepts. Introduction Abraham Maslow once said‚ "If I were dropped out of a plane into the ocean and told the nearest land was a thousand miles away‚ I ’d still swim. And I ’d despise the one who gave up.” The drive for him to reach the land is a combination of ability‚ willingness‚

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    Aryeetey Loretta Naomi

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    International Gaming and Wagering Business 15 (3)‚ 17-18. Landry‚ J. (1985). Psychology of work behavior. Homewood‚ Illinois. The Dorsey Press. Marchington M and Wilkinson A. (2005)‚ Human Resource Management at Work: People Management and Development. Maslow‚ A. (1943). A theory of motivation. Psychological Review 50‚ 370-398 McNerney‚ D Perry J.L and Wise L.R (1990); The motivational Bases of public service Strum‚ D Steers M and Porter L.W (1987)‚ Motivation and Work Behaviour 4th Edition Taylor‚ S.L

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    Directing

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    DIRECTING Directing is the process that many people would most relate to managing. It is the act of supervising or leading workers to accomplish the goals of the organization. Furthermore‚ it is a process of influencing people’s behavior through motivation‚ communication‚ group dynamics‚ leadership and discipline. The purpose of directing is to channel the behavior of all personnel to accomplish the organization’s mission and objectives while simultaneously helping them accomplish their own career

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    Bmgt Quiz

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    QUIZ # 3: BMGT 110 SECTION I 1. One or more of your colleagues encountered the quote‚ which follows. And at first they gave it little or no thought. It read: “[p]rovide America’s taxpayers top quality service by helping them understand and meet their responsibilities and by applying the tax law with integrity and fairness to all”? In a couple of words what kind of statement is this: IRS Mission Statement. 2. Which type of merger is likely to receive the closest examination by the

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