MM05 Marketing of Services Assignment No.I Assignment Code: 2011MM05B1 Last Date of Submission: 30th Sept 2011 Maximum Marks:100 Attempt all the questions. All the questions are compulsory and carry equal marks. Section-A Ques. 1 List five ways in which investment in hiring and selection‚ training and ongoing motivation of employees will pay dividends in customer satisfaction for (a) a restaurant (b) a hospital (c) a consulting firm Ques. 2 Identify firms from three
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CASE STUDY TOPICS You can use one of the Case Study Templates (see folder) to complete your work. Or use one of the suggestions below. A. Would human cloning be of benefit to our species? You need to consider at least these points: How cell division occurs naturally The role of DNA in cell division How cloning occurs naturally in simple organisms How animal cells can be cloned How a whole organism is cloned (Dolly the sheep ...) How cloning has so far been used on animals How stem cells may be
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Case Study No. 3 A New Kind of Structure Admit it. Sometimes the projects you’re working on (school‚ work‚ or both) can get pretty boring and monotonous. Wouldn’t it be great to have a magic button you could push to get someone else to do that boring‚ time-consuming stuff? At Pfizer‚ that “magic button” is a reality for a large number of employees. As a global pharmaceutical company‚ Pfizer is continually looking for ways to help employees be more efficient and effective. The company’s senior
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Lesson 6 Case Study Bablu pokhrel International American University MGT 500: Organizational Behavior and Leadership Sanjay Upadhaya June 16‚ 2013 Effective Communication: Partnership in Italy Melissa Chang is a business woman from US who is about to travel Venice‚ Italy to meet with her company’s partnering company. During the preparation of the trip she faces different obstacle like she was stressed and her friend cancelled their trip to Moscow at the last minutes. She was afraid
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BUSINESS MANAGEMENT MARKS: 80 COURSE: EMBA Sem-II SUBJECT: Operation Management Name: Munin Krishna Das Reference Number: KH00610-10427 Note:- 1) Kindly write case study number question number properly 2) Attached question papers with answer sheets ____________________________________________________________ _________________ SECTION A Case – 1 Marks-15 On the night of Feb 28th‚ the last day of classes‚ Nilesh proposed to Geeta‚ his MBA classmate of nearly a year and a half. Geeta agreed immediately
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parts of organizations were more likely to formally develop subordinates’ strategic thinking ability. Research limitations/implications – While the study used a convenience sample with self-ratings‚ it identified salient leadership practices for encouraging strategic thinking. This research should be expanded to other industries and countries. Case study methods would provide additional insight. Practical implications – The findings support enhanced practitioner education regarding strategic thinking
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Module 7 Case Study 2: Transforming customer service for BRANZ Ltd. Abstract Porter’s value chain describes a comprehensive format of creating value within any business venture. It explains how to alter business inputs into outputs that are of greater value than the initial cost of creating the same outputs. According to Michael Porter‚ analysing the chain of activities in any organization will be of more value to the output and services compared to the summation of the cost of these activities
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CASE STUDY Summary In this case‚ it describes what happened to a graduate of a prestigious business school during his time of work in the auditing division of Greenspan & Company. The graduates name is‚ “Bill Church”‚ the situation is that he was relocated along with his family from the Mid-west to the East Coast. There he bought a home‚ a second car and did not worry about overextending financially because the company had huge plans for him. After months into the job Bill realized that he was
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dynamic working environment. There may be some built – in biases in the minds of the rater ‚ based upon his own perception of things‚ people and performances. A person maybe rated higher because he is a “nice” person or because of his seniority. The study limits its scope within the Butuan Branch ULDI and focuses on the ongoing system employed by the real state firm. Introduction One of the essential and crucial HumanResources Management functions is the performance evaluation. Other than hiring
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Marketing‚ Social Media Marketing. With reference to the case study given‚ one would realise that the supply chain operations of Hathway Technologies could be classified as mechanical. They were transaction focus as captured in the statement by John Brown‚ the Project manager‚ “make sure 3C understands that I will additional do anything in my power to ensure that they will not receive any more business if they cause problems on my project”. Again‚
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