Summary Huang xiaoxiaArticle: Using netnography research method to reveal the underlying dimensions of the customer/tourist experience This study aims to examine the concept of customer experience in the tourist industry by using netnography research method. Customer experience is defined as the internal and subjective response that customers have of any direct or indirect contact with a company. The origin of “customer experience” is the book‚ Experience Economy. The authors claimed that experiences
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Summary In the article “The Climate Crisis at the End of Our Fork” by Anna Lappé she wants to bring attention the affects that the food on your plate can have to the climate change problem. She goes through how the land‚ agriculture‚ and waste aspects of farming go into the problem. The change in agriculture is impacting the environment so much that it is now noticeable in all different areas of the world. She likes to show how every time the global climate issue is brought up everyone can only name
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Summary Of The death Of Karen Silkwood The Death of Karen Silkwood is a story about the death of a 28 years old woman . Her name is Karen Silkwood . According to the author’s story ‚ she died in a car accident in 1974 . The beginning of the story is when Karen changes her job as a secretary to work as a laborer at an unclear factory . At the first ‚ she likes everything the wage ‚ the job and the workers too .She has a lot of friends immediately . The end was not as satisfying as
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Nathaniel Hawthorne portrayed symbolism throughout several of his pieces of literature to allow individual perception of a particular object. In Hawthorne’s short story‚ Young Goodman Brown‚ he mentioned goodman Brown’s “acquaintance” throwing him the staff or what looked like “a maple stick” to allow faster travel. (Young‚ 617) This staff includes a carved serpent around it that symbolizes an evil demon much like the devil from the Bible. “‘Come‚ goodman Brown!’ cried his fellow-traveler‚ ‘this
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Quantification of Stylistic Traits: A Statistical Approach Summary of the Study This study attempts to identify the distinct stylistic features of the three contemporary Tamil scholars named Mahakavi Barathi (MB)‚ V. Kalsanasundaram (VK) and Subramaniya Iyer (SI) by using their literary works. These three scholars wrote articles on India’s Freedom Movement in the magazine called India. Initially‚ all the three scholars have written articles by attributing their names however‚ because of the
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The Illiad Book 1: Summary: The Iliad begins with the Trojan War already in progress. Greek audiences would have been familiar with the background of the story‚ and here a brief summary of events is necessary to help the reader to put these events in context. It is important to remember that these stories had a life outside of Homer: he did not invent his characters or the main events of the epic. He did make key choices regarding which events and characters were to be emphasized and reinterpreted
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In The Scarlet Letter‚ there are many scenes that are important to the plot and help reveal the story’s theme of sin and its consequences. The story is presented differently than most novels‚ however‚ Hawthorne presents the story as an omniscient feeling towards all characters‚ rather than a chronological explanation in order to show a unity of mood. Therefore‚ many of these important scenes do not focus on one character‚ but relate the actions of the four major characters together. There are
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Compare Essay- “The Scarlet Letter” In the book “The Scarlet Letter” there are 2 characters named Arthur Dimmesdale and Roger Chillingworth. They are both 2 of the 4 main characters in the story. We will be focusing on comparing the 2 from their secrets and feelings. Arthur Dimmesdale is the father of Hester Prynne’s daughter Pearl. He is also a Reverend. Him being the father of Pearl is a sin‚ but he hasn’t told anyone. That is building up guilt in his body. The guilt is getting to the point where
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Case Study#1 Summary Problems facing by Strategic Marketing Unit Two (SMU2) of Fine Food: Unfairly allocated costing system Unreliable performance evaluation standard leads to undervaluation of SMU2 and negative motivational effect on employees. Key Findings: Fine Foods allocates some period costs (including sales and marketing costs‚ media and sales promotion costs‚ and freight out cost) based on weight of product sold. SMU2 thus seems less profitable because the main product of SMU2 is Product
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Carrie Shen Mr. Goniea English 11 18 May 2014 Contrast of Chillingworth and Dimmesdale As we read the Scarlet Letter‚ we know Chillingworth and Dimmesdale all having relationship with Hester. However‚ they had different attitude toward Pearl and they treated Hester differently even though they both had relationship with her. Firstly‚ Roger Chillingworth‚ unlike Hester and Dimmesdale‚ is a flat character. While he develops from a kind scholar into an obsessed fiend‚ he is less of a
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