Marketing Financial Services Module 1. Assessment Weight: 40% of total weighting 2. Deadlines: Date set Monday‚ 29th January 2013 Date submitted Tuesday‚ 22nd February 2013 Date returned Friday‚ 18th March 2013 3. Aims and Objectives The purpose of this assignment is for you to demonstrate an applied and theoretical understanding of financial services marketing
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Appendix 1. What can we do about lost sales due to poor customer service by outside “contract” sales staff? Get rid of contract sales staff altogether. When they do not show some customers already resort to placing their orders online so why not make that a standard and skip the middle person. Furthermore‚ it will save money from being put into the contract‚ and losing funds when contractors take money they feel they are owed off the top before turning the cash in. 2. How can we restore the attractiveness
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Submitted by Rimjhim Singh PGDFS Sem. II Financial Services in India The financial services sector contributed 15 per cent to India’s GDP in FY09‚ and is the second-largest component after trade‚ hotels‚ transport and communication all combined together‚ as per the Banking & Finance Journal‚ released by an industry body in August 2010. Share of Financial services‚ banking‚ insurance and real estate sectors is expected to enhance by 9.7 per cent for the year 2009-10 to 17.2 per cent of GDP
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Introduction Financial services are concerned with individuals‚ organizations and their finances. Manulife‚ as Insurance services‚ are inseparability‚ it cannot be separated from their provider. It is defined as a contract that provides the policyholder with pre-defined benefits in cases of specified losses. Content Advertising is a form of communication intended to convince an audience. Almost every one grows up in the world which is flooded with the mass media e.g. television‚ advertising
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REPORT INTRODUCTION :- Financial Services Ltd. Satvik Financial Service Limited: Incorporated in December 2005 Satvik Financial Services started as a stock broking entity and over a period of time transformed into a leading comprehensive financial services provider in central India with in depth presence at 12 branches and 50 franchised offices having more than 150 working professionals. We have a clientele of over10000 satisfied customer. With wealth of experience in financial sector‚ we came up
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INTRODUCTION Financial Services is a term used to refer to the services provided by the finance market. Financial Services is also the term used to describe organizations that deal with the management of money. Examples are the Banks‚ investment banks‚ insurance companies‚ credit card companies and stock brokerages. These are the types of firms comprising the market‚ that provide a variety of money and investment related services. Financial services are the largest market resource within the world
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Customer service standards and conditions:. Right to Be Informed I consider buying from you the right information to help you make the right decisions about the products and the customer must supply. If you sell the wrong product or it is deliberately false information to the customer‚ he may bring an action for fraud or scams. Court‚ if successful‚ may have to pay compensation. Common law tort‚ warranty‚ and the wrong of fraud‚ deceit‚ breach protect customers. In addition‚ the federal Fair
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stores‚ expand on how many and how the procedure is (licensing etc) Outbound Logistics: * How do they sell their coffee costumers? Originally through their own shop without any intermediates‚ though they started to let some supermarkets sell their coffee‚ which is a concept they want to expand on here in Denmark. (in Bilka) Marketing and sales * They don not use much resource in the marketing area since they believe that the premium coffee can be advertised though their customers and their
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Customer Service in Robi EXECUTIVE SUMMARY: This report is prepared on the basis of my three-month practical experience at RobiAxiata Limited. This internship program helped me to learn about the practical scenario of a Telecommunication Company. RobiAxiata Limited is a dynamic and leading countrywide GSM communication solution provider. It is a joint venture company between Axiata Group Berhad‚ Malaysia and NTT DOCOMO INC‚ Japan. RobiAxiata Limited‚ formerly known as Telecom
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IMPLEMENTATION OF CUSTOMER SERVICE STRATEGIES Activity 4 19/05/2015 04:44PM 1 What level of customer service do you think you should receive from your internal suppliers? Explain why you think this and how high levels of internal customer service will impact on the service provided to external customers. From my internal suppliers I should recieve the same customer service that I should give to customers. I think that it should be like this because they should give me the attention that they want me to give
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