Introduction to Operations Management Learning Objectives * Define the term operations management * Identify the three major functional areas of organizations and describe how they interrelate * Compare and contrast service and manufacturing operations * Describe the operations function and the nature of the operations manager’s job * Differentiate between design and operation of production systems * Describe the key aspects of operations management
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............................................. 3 6.0 Operation of Square Pharmaceuticals....................................................................................... 4 7.0 Organizational hierarchy for operation in Square Pharmaceuticals............................................. 5 8.0 Techniques followed by Square Pharmaceuticals....................................................................... 6 8.1 Production System & Process ....................................................
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Choose an advertisement of your choice and write your comments according to the following guidelines: 1. What is the main message of the advertisement? (20 marks) The main message of the advertisement is to maintain sales by as follow:- a) To introduce a new product like the Bubur Ayam McD (McDonald’s Chicken Porridge) . b)To announce the modification of the product package like the change of the price by using the McDonald’s coupon and the special offer available during the festival season
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Client: McDonalds Consultant: Jeremy Nowell Background & history: McDonalds has been a leading fast-food chain in the restaurant industry since 1955. Not only have they created some of America’s favorite pastime foods‚ but also they’ve been a leading force in creating global change with innovative additions such as drive-thru restaurants‚ college credits from their Hamburger University to chicken McNuggets and more! In 1954‚ after learning that the brothers‚ RIchard and Maurice McDonald were utilizing
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MCDONALD OR BURGER KING Remember when eating out used to be a treat? Over the past 40 years‚ we have moved out of the kitchen and into the car for mealtime. Nearly one-quarter of all meals are eaten away from home. The odds that frequently eating fast food meals can "super size" you are real. But to prevent unwanted and unhealthy weight gain‚ is it enough to change your choice of food‚ drink‚ or portion sizes at fast food restaurants? Or do we need to change your attitudes about eating and the
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MGMT 610- OPERATIONS MANAGEMENT 1. What are the differences between job-enlargement‚ job-enrichment‚ and job-rotation? Discuss the benefits of using each of these. Job design is an approach that specifies the tasks that constitute a job for an individual or a group. There are seven components of job design‚ and JOB expansion is one of them. It includes: • Job enlargement: We add tasks requiring similar skill to an existent job. You are using the same skills‚ but the tasks are different
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Journal of Operations Management 20 (2002) 419–433 Effective case research in operations management: a process perspective I. Stuart∗ ‚ D. McCutcheon‚ R. Handfield‚ R. McLachlin‚ D. Samson Faculty of Business‚ University of Victoria‚ P.O. Box 1700‚ Victoria‚ BC‚ Canada V8W 2Y2 Received 8 August 2001; received in revised form 26 October 2001; accepted 11 March 2002 Abstract Despite many calls for case-based operations management research‚ the successful publication rate of such articles
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OPERATION MANAGEMENT Question 1 Briefly explain the activities in Operation Management. Operations management refers to the activities‚ decisions and responsibilities of managing the resources which are dedicated to the production and delivery of products and services.The part of an organisation that is responsible for this activity is called the operations function and every organisation has one as delivery of a product and/or service is the reason for existence. Operations managers are the people
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Application of the three decision-making models‚ the seven decision-making strategies‚ and the two marketing theories can be seen in current efforts by marketing practitioners and academicians to tease apart the complex decisions made by consumers. For example‚ choice models and conjoint models are multivariate analysis techniques based on these understandings. Consumers are presented with choices in controlled environments that‚ hopefully‚ control for other confounding variables‚ and then the choices
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The Encyclopedia of Operations Management Terms by Professor Arthur V. Hill Curtis L. Carlson School of Management 321-19th Avenue South University of Minnesota Minneapolis‚ MN 55455-0413 USA ahill@umn.edu Revised July 20‚ 2003 P O M S Production Operations Management Society The electronic version of this encyclopedia is distributed free of charge by the Production Operations Management Society (POMS) under the conditions that (1) you send corrections and additions to ahill@umn.edu
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