about the McDonalds’ scalding coffee case. No one is in favor of frivolous cases of outlandish results; however‚ it is important to understand some points that were not reported in most of the stories about the case. McDonalds coffee was not only hot‚ it was scalding -- capable of almost instantaneous destruction of skin‚ flesh and muscle. Here’s the whole story. Stella Liebeck of Albuquerque‚ New Mexico‚ was in the passenger seat of her grandson’s car when she was severely burned by McDonalds’ coffee
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Background | 3 | PEST Analysis | 4-9 | 4Ps Strategies | 10-11 | References | 12-13 | Appendix | 14 | Company Background McDonald is a largest chain of hamburger fast food restaurants in the world. Approximately 68 million customers in 119 countries daily are served. The birth of McDonald began with Raymond Albert Kroc. He found two brothers (Richard and Maurice McDonald) who run a hamburger restaurant and acquired the franchising right from them to run McDonald’s restaurant. In 1955‚ McDonald’s
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food restaurants are making money off of our disability‚ which is not being able to stop eating their delicious food. It is so addicting but the main ones who are making trillions off of us are the McDonald’s business people. Everyone knows that McDonalds has the best fast food around over any other restaurant. We’ve grown up on their food and they have been around for decades. We have continuously eaten their food and not knowing that in the long run it will cause us serious health problems even
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| General Motors | N.C. Zoo | Samsonite | Customers | Yes | Yes | Yes | Products or Services | Yes | Yes | Yes | Markets | Yes | No | Yes | Technology | Yes | No | Yes | Concern for Survival‚ Growth‚ and Profitability | Yes | No | Yes | Philosophy | Yes | Yes | Yes | Self-concept | Yes | Yes | Yes | Concern for Public Image | Yes | Yes | No | Concern for Employees | Yes | No | No | | McDonald’s | Customers | We place the customer experience at the core of all we do. Our customers
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Analysis: Political Factor: Generally‚ McDonalds are affected by government policy on the regulations of Fast Food Company such as health and hygiene policy. Government realized health problem have been a big concern for everyone‚ people are having diseases such as cardiovascular and cholesterol because they are eating too much fast food. Furthermore‚ hygiene policy also is a big concern for a fast food company. Good relationship with government will bring McDonald on a better position to service in
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MARKETING ACTVITIES SEMESTER 1‚ 2012 ASSIGNMENT 1 Company Chosen: McDonald’s Industry: Hospitality Founded: May 15 1940 Founder: Richard & Maurice McDonald Headquarters: Oak Brook‚ Illinois‚ US No. of Locations: 30000+ Worldwide Area Served: Worldwide Products: Fast Food P.E.S.T Analysis Political Factors The individual operations of McDonalds are influenced by the individual state and country policies by each government. E.g. there are certain some states in Europe and the US wont allow fast
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1 McDonalds Franchise 2 Table of Contents Cover Page………………………………………………………………………………………. 1 Table of Contents…………………………………………………………………………….2 & 3 Management Team………………………………………………………………………………………4 & 5 Abstract……………………………………………………………………………………………………………..6 1.1 Industry………………………………………………………………………………………………...……7 1.2 Target Customer…………………………………………………………………………………………7 & 8 1.3 Competitor Analysis…………………………………………………………………………………….8 1.4 Company Description…………………………………
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to 800 to 1‚000 restaurants. Ethical Performance McDonald considers priorities for food safety‚ product quality and costs. The facts are together with ethical‚ environmental and economic responsibilities. Moreover‚ McDonald had been pushing effort on animal welfare. McDonald’s Recognized on "world’s most ethical" Companies List on 2009. Quality System At McDonald’s‚ quality is the #1 priority when serving customers. McDonalds delivers quality both through products and services by actively
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McDonald’s utilizes an excellent operations strategy in order to gain a larger market share and increase value to the shareholders. The corporation specifically focuses on speed‚ standardization‚ quality‚ and affordability. McDonalds has moved ahead of the competition by focusing on these factors. McDonald’s competes on three main bases‚ such as speed‚ affordability‚ and standardization‚ mainly to make their customers happy. Through extensive market research and surveys‚ the organization discovered
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Surely a well-respected and loved company such as McDonalds would thrive within a flourishing and diverse market such as this. Furthermore‚ Zurich was seen as a trendy environment; a perfect candidate for a new‚ modern and innovative concept that McDonald’s Golden Arch Hotel would exemplify. The assimilation of McDonald’s Golden Arch concept within Switzerland’s hotel and lodging industry did not present an easy transition. As a result‚ McDonalds was required to use all of their available strengths
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