Case Study 1 – McDonald’s External Analysis (mODULE 2) Industry – global fast-food retailer‚ US based Product segment – burgers‚ French fries‚ nuggets‚ beverages and coffees and cakes in McCafe Current life cycle position in the industry – mature stage TEMPLES Technology (+) – adding technology to make drive-thru‚ ordering and payment processes easier Economic (-) – GFC during 2008-2009 affected US and the rest of the world which led to the declines in consumer wealth and purchasing power‚ and a
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New performance management system and the performance improvement process Performance Measurement Systems: 1.0 Introduction There are 3 charts in this section Chart 1.1: This is a general introductory chart which has been tailored for measurements to demonstrate that a balanced scorecard is an integral part of business planning and strategy This chart emphasizes that strategy implementation must be top-down and a good measurement system is a powerful tool for achieving this. It also shows how
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Peggy Sue Professor McIntosh English 101 4 November XXXX The Golden Arches Go Green: McDonald’s and Real Lettuce In recent years‚ the country has begun to take nutrition more seriously. While there are still those who choose to eat poorly‚ current studies and philosophies are swaying more and more people to eat healthily. For decades‚ McDonald’s has been known not as a place that reflects this health-conscious philosophy‚ but rather as a mecca of supersized indulgences‚ like the Double Quarter
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Case Study on McDonald’s Environmental Strategy Bipul Chandra Saha Brajesh Kumar Dhirendra Kumar G.B.Chandramouli G.V.Ramana Overview on McDonald’s History Started business in 1948 at California with single drive–in Restaurant Owned $13 billion of the $ 93 billion fast food industry in 1991 Operation of 12400 restaurants in 59 country till 1991 and serving 18 million people per day in US only Second best known global brand Known brand for formulating and implementing its strategy for
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staff well versed in Customer service skills (hamburger University) Positive company social-image (Ronald McDonald House) Impressive core competencies in franchising and logistics Target market is children and teens Weaknesses Fast Food is viewed by many as poor quality and unhealthy‚ often associated with “cheap and greasy‚” especially the baby boomers who built the brand in the 50’s and 60’s less than 6% of the over 100 item entrée menu is less than 200 calories more than half the entrees are high
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which resulted in lower operating income. Even though McDonald prides its success in its simple formula QSCV‚ it was not performing up to consumers’ expectations (i.e. consumers perceived McDonald to be of lower quality‚ service and cleanliness as compared to other fast-food chains). Moreover‚ McDonald is also struggling with its pricing decisions because they have not find a price structure that is feasible across different states. Mostly‚ McDonald is having problems due to the way it communicates
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people and the goal of human relations is to create a win-win situation by satisfying employee needs while achieving organizational objectives‚ thus giving the organization and employees what they want ( Lussier‚ 5). One particular household name company that has effectively utilized human relations skills in its ascent to the cream of the crop of the business world is McDonalds. The fast food empire has operated throughout the past several decades using numerous facets of human relations skills
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defined as the processes that accounts for an individual’s intensity‚ direction‚ and persistence of effort toward attaining an organizational goal. Intensity means that amount of effort put forth to meet the goal. That means how much of the labor you put into the job to achieve the goals. Besides that‚ direction can be defined as the efforts are channeled toward to organizational goals. It means that their success is through leading by their supervisor or manager to achieve their goals. The persistence
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military type hierarchy for good reason and the purpose of this is to explain the structure‚ operation‚ and importance of a hotel restaurant kitchen and its employees starting at the top from the Executive Chef down to the dishwashers and cooks. A chart showing this hierarchy follows. The Executive Chef and the Executive Steward are at the top of this pyramid and together they rule the kitchen and oversee its operation. First‚ the Executive Steward his/her responsibility is to maintain sanitation
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McDonald ’s is one of‚ if not the most widely recognized names in the food industry. This is quite the accomplishment for the once small family owned burger establishment founded back in 1948. McDonalds is not only a giant in the food industry‚ but has also grown to be one of the largest real estate holding companies in the world. McDonalds owns a considerable number of the properties that the McDonald’s stores reside on‚ leasing them out to the franchisees. McDonalds has expanded its operations
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