Chapter 5 Job Analysis‚ Job Design and Quality of Work Life Learning Objectives • Explain what is meant by job analysis and job design. • Understand the uses of job analysis. • Describe the content of a job description and a job specification. • Discuss the collection of job analysis data. • Explain the major methods of job analysis. • Discuss competency profiling. • Understand the major approaches to job design. • Discuss quality of work life‚ employee participation and industrial democracy
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Reflection: Motivation and Job Design Why is it that a few decades ago people did not need as much motivation and were driven to work productively and efficiently even though the employees were most of the time taken advantage by their employer? Also‚ why is it that today’s employees have much better work conditions and incentives‚ but still need a form of motivation to get satisfying performance in their job? I do not have answers to these questions‚ but I know that people have different motivations
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Burger King: Selling Whoppers in Japan “International is where it’s at‚” said Ron Paul‚ a Technomic consultant. “The fast-food burger category is going to find its better growth opportunity overseas. We’re close to saturation in the United States. That’s why McDonald’s has been so aggressive in overseas markets.” That’s also why Burger King has to be so aggressive in Japan. McDonald’s entered the Japanese market 25 years ago and now has 2‚000 outlets there generating $2.5 billion in sales – that’s
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Burger King: Promoting a Food Fight ALL ABOUT THE CASE CHALLENGING CONVENTIONAL WISDOM Events: 2003 and 2004 2003 – Outcome of BK’s performance and its competitors - it turned out that: - MC Do (No. 1)‚ reported 9% sales jump to a total of $22.1 billion - BK (No. 2)‚ sales slipped about 5% to $7.9 billion - Wendy (No. 3)‚ had spiked 11% to $7.4 billion‚ putting it in a position to overtake BK 2004 – Burger King CEO Grad Blum’s move
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orporation T he first Burger King restaurant in M iami in t he mid-1950s featu red a w alk-up w indow‚ a limited m enu ( burgers a nd s hakes for 19~‚ s odas a nd fries for 1 0~)‚ a nd "your food rea dy b y t he time y ou’d p aid for it." As one early m anager r ecalled‚ " Our w indows faced front s o w e c ould see customers d riving in. With t he l imited m enu‚ w e p retty m uch k new w hat t hey’d o rder a nd w e’d have it ready." In the 19605 a nd 1970s‚ Burger King d eveloped an assembly-line
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Burger King and Its Advertising Campaigns Burger King is a reliable burger company which has had its ups and downs. In 1974‚ it came out with a slogan of "Have it your way" and at this time it also had a 4 % market share. Burger King’s idea was to have the customer have their burger done their way rather than a standard burger. In the early 80’s Burger King was trying to keep sales growing so they had to keep changing their advertising. In 1982 "Battle of the burgers" and "Aren’t you hungry for
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of fast food restaurants. With Burger King seeking to become more innovative and creative it would benefit the company in generating bigger profits and productivity; Burger King would stay competitive to survive the fast food industry. Vice president of Burger King Leo Leon keeps Burger King thriving over innovation with its new and improved French fries concentrating on upgrading menu items within the quick-service industry. It’s been since 1998 since Burger King has decided to innovate within their
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(HRPD-701) Instructor: Wenlu Feng Lecture 2: Job Analysis and Job Design (Reference reading: Chapter 2 of the text) Job analysis—The procedure for determining the tasks and responsibilities of each a job‚ and the human attributes (in terms of knowledge‚ skills‚ and abilities) required to perform the job. The outcomes of job analysis will be: Job description (what the job entails)‚ Job specifications (what the human requirements are needed for the job). Job analysis is something called the cornerstone
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Job design is a work arrangement or overcoming job dissatisfaction and employee alienation arising from repetitive and mechanistic tasks. Through job design organizations try to raise productivity levels by offering non-monetary rewards such as greater satisfaction from a sense of personal achievement in meeting the increased challenges and responsibility of one’s work. Job enlargement‚ job achievement‚ job rotation‚ and job simplification are the various techniques used in a job design exercises
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China Buffet vs. Burger King Dirty Dining Today there are more and more reports of dirty dinning in so many fast food restaurants. Any time a person decides to eat out in any type of fast food restaurant they are taking a big risk‚ and stand a chance of getting sick from the food that they eat. All fast food restaurants have their own little dirty secrets. Some are clean whereas some are filthy and should be shut down. There are several shows on television today that show how nasty
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