Harvard Business School 9-693-028 Rev. September 23‚ 1996 McDonald’s Corporation Whether in Moscow or Massachusetts‚ the same experience would greet a customer in any of the 12‚611 McDonald’s quick-service restaurants worldwide. McDonald’s had distinguished itself in the quick-service industry through its remarkable consistency across all units. To competitors and customers alike‚ the Golden Arches—the corporate emblem that adorned every restaurant— symbolized pleasant‚ fast service and tasty
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| General Motors | N.C. Zoo | Samsonite | Customers | Yes | Yes | Yes | Products or Services | Yes | Yes | Yes | Markets | Yes | No | Yes | Technology | Yes | No | Yes | Concern for Survival‚ Growth‚ and Profitability | Yes | No | Yes | Philosophy | Yes | Yes | Yes | Self-concept | Yes | Yes | Yes | Concern for Public Image | Yes | Yes | No | Concern for Employees | Yes | No | No | | McDonald’s | Customers | We place the customer experience at the core of all we do. Our customers
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How ethical is McDonald’s and which stakeholders benefit the most and who are neglected McDonald’s is a globally well-known restaurant. At first glance‚ it seems to be a brilliant company‚ but does it mean that the way it works is in accordance with ethics? The words ‘business ethics’ are defined as ‘principles and standards that guide behavior in the world of business’ (Ferrell and Fraedrich et al.‚ 2002‚ p.6). This essay will discuss the extent of McDonald’s ethics as well as the stakeholders
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Design concepts in architecture: the porosity paradigm Sotirios D. Kotsopoulos 129 Franklin Street‚ # 203‚ Cambridge‚ Massachusetts 02139‚ USA; e-mail: skots@alum.mit.edu Abstract: Presented is a paradigm of how a design concept can be converted into a system of production rules to generate designs. The rules are expressed by the means of shape grammar formalism. The paradigm demonstrates how porosity a concept transferred from biology‚ medicine and organic chemistry was implemented by architect
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A Research on Arts&Crafts Movement and Bauhaus 1. Introduction Arts and Crafts Movement and Bauhaus are two major movements in design history. In this paper‚ the author aims at making an overview of the two movements including the historical‚ cultural and social context and revealing the philosophy behind each movement. In order to obtain an in-depth understanding‚ the author chooses William Morris from the Arts and Crafts Movement and Walter Gropius from Bauhaus and their significant artworks
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McDonald Sri Lanka is governed by the Head Office in USA who has total control on all activities in Sri Lanka. Everything from menus to promotions is directed from the US Head Office. Parameters they look at before entering a market include : The fast food culture itself was looked into. That is Mc Donald’s saw that KFC and Pizza Hut were already established in Sri Lanka Way they chose a franchisee are: Mc Donald’s requested for applications and financial stability was looked into. One of
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marble arch in London? Suzhou’s Gate of the Orient? Wrong! Surely‚ the most famous arch in the world is the beautiful golden arch of the McDonald’s ‘M’! McDonald’s was founded in the United States of America in 1940 when brothers Richard and Maurice McDonald stated a humble barbecue restaurant. In that short space of time this small-town BBQ joint has taken over the world: now McDonald’s serves around 68 million customers daily in 119 different countries. That’s almost every country in the world! The
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methodologies and architectural experimentation that had been directed by the Malaysian architectural calling towards the quest for a national personality in structural engineering towards a sustainable group. The main part is examined on the endeavour and talk that had been led which included general society and private segments. Modellers‚ benefactors and people in general had directed experimentation on the different methodologies and perspectives relating to the issue of a Malaysian architectural personality
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Cafe Design and Architecture‚ LLC is a full service interior design & architecture firm specializing in the design and planning of custom architectural interiors. Our foundation has been in architectural interior design for well over 30 years developing retail food and beverage establishments‚ commercial and hospitality projects‚ including upper mid-scale hotel planning & design. ...at Cafe Design & Architecture we are more than a design and architecture firm‚ we are specialty coffee
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Lecture Name: DR.ERNESTO DIMACULANGAN Student’s Name: Li Yi Yang (1006D3UBA002) Zhang Heng (0901D3UBS008) Li Bo (0706D1UBS003) Li Jie (1006D4UBA002) Due Date: 06th‚ September‚ 2010 Table of Context Introduction 3 McDonald’s Background 4 McDonald’s Strategy 5 McDonald’s Business Process 6 Customer service management 6 Procurement process 6 Product development and commercialization 7 Manufacturing flow management process 7 Physical distribution 8 Outsourcing/ partnerships 8 Performance measurement 8
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