MARKETING ACTVITIES SEMESTER 1‚ 2012 ASSIGNMENT 1 Company Chosen: McDonald’s Industry: Hospitality Founded: May 15 1940 Founder: Richard & Maurice McDonald Headquarters: Oak Brook‚ Illinois‚ US No. of Locations: 30000+ Worldwide Area Served: Worldwide Products: Fast Food P.E.S.T Analysis Political Factors The individual operations of McDonalds are influenced by the individual state and country policies by each government. E.g. there are certain some states in Europe and the US wont allow fast
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Customer Relationship Management Assignment 1 The Customers Revenge The cases of Jessica and Tom In both cases there is a problem with the Andromeda XL. Jessica had problems all over the place. From a failing air-conditioning to a jammed CD-player. In the case of Jessica she even got a new Andromeda XL. After 3 months the problems happened again. Tom’s failing Andromeda almost ended up in a deadly accident. It begins to be very clear that we are simply dealing
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Customer service 1 © NSW DET 2008 Topic 1 - Customer service 2 © NSW DET 2008 Introduction It may seem strange that you are studying an area that you already know so much about—customer service. Whether we realise it or not‚ we always judge organisations that we come in contact with and so we already have quite a good understanding of a customer’s perspective. In this module we will put this understanding into a structured model‚ so it can contribute to developing organisational
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A New Focus for McKinsey Rajat Gupta‚ a 20-year veteran committed to decide to put emphasis on knowledge development‚ launched a four-pronged attack to help McKinsey to build up their long tern capital. First‚ he capitalized the firm’s long tern investment by creating come new channels and forums for knowledge development and organizational learning. Second‚ he created a Practice Olympic to encourage regional offices to extend ideas that grew out of client engagement. Third‚ he assigned senior
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• outline the stages of the decision-making process and the tasks required in each . • explain and give examples of DECISION MODLE in your company (for example: programmed and non-programmed ) • what kind of models might be more convenient for the company you study. Contrast rational‚administrative‚political and garbage can decision models. • Give 4 examples of common sources of potential bias in decisions for your company I. The stages of the decision-making process consists of eight steps: 1
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MARKET SEGMENTATION: ORGANISATIONAL ARCHETYPES AND RESEARCH AGENDAS* Mark Jenkins & Professor Malcolm McDonald Cranfield School of Management Address for correspondence: Mark Jenkins‚ Cranfield School of Management‚ Cranfield University‚ Bedford‚ MK43 0AL‚ UK. Tel: +44 (0) 234 751122; Fax: +44 (0) 234 750070 EMail: m.jenkins@cranfield.ac.uk Paper submitted to the European Journal of Marketing‚ February 1995. The authors acknowledge the invaluable comments of Professor Martin Christopher and the
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BRIEFING NOTE FOR THE INTERNAL HEALTHCARE FOCUS GROUP: WHAT IS MEDICARE? To: Healthcare Focus Group From: Taylor C. Gould Subject: What is Medicare? Date: September 13‚ 2015 CC: Professor Forney Fleming SUMMARY: • 1ST POINT • 2ND POINT • 3RD POINT ISSUE Healthcare around the world varies from nation to nation‚ and is one of the most important considerations throughout life as generations become older and become more dependent on their country’s healthcare system. One of the most significant differences
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Organizational Focus and Goals Marlie D. Buriak Hrm/326 August 11‚ 2014 Rebecca Marek Running head: ORGANIZATIONAL FOCUS AND GOALS 1 ORGANIZATIONAL FOCUS AND GOALS 2 Organizational Focus and Goals Forte is a nonprofit organization in its infancy. The organization is only three years old and has already seen substantial changes to its structure and business strategy. Currently‚ Forte is mostly unknown. However‚ this past year the organization took a huge leap in firing its Artistic
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line 1 2 3 4 5 |Customer Satisfaction: Form Utility: [McDonald’s restaurant can satisfy the teenagers and elderly wants‚ because of teenagers like eating the fries and drinking coke for their meal and elderly like free for the re-filling tea or coffee in the morning. Also‚ there are many different sets of meal can be selected by the buyers and there are happy meals for the child which buy the meal and get the toy1. In today society‚ he is following the trend and selling the balance diet such
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ASSIGNMENT ONE FOCUS ON THE LEARNER 750-1000 words For this assignment you are going to write a report on a student in the TP class you are teaching now. As a practicing teacher‚ you will at times have to write reports on students for various reasons‚ e.g. passing on information to a colleague‚ providing information for a student’s employer‚ etc. The report should be based on the following: 1. Refer to the observation tasks which have helped you focus on various concrete
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