Customer care Caring about your customers — and showing it through your service — gives you a high return on the time‚ effort and money you invest. Loyal customers are well worth nurturing. They buy more‚ more regularly. And the cost of selling to them is almost nil‚ whereas finding new customers is an expensive business. Satisfied customers will recommend your product to others. Dissatisfied customers will complain about you to an average of ten other customers and potential customers
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Cultural Retention‚ Renewal and Erasure Culture can be defined as the way of the life of a people‚ with regards to both the material and non-material aspects. However‚ as a result of a developing and maturing society‚ in addition to the birth of various generations and external influences‚ these “ways of life” can be inadvertently retained‚ renewed and even discarded. Our own Caribbean society‚ specifically Barbados is not exempt from such occurrences. Cultural Erasure is the gradual removal
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How many hours per day do you play computer games? ___1-3 hours ___4-6 hours ___7-9 hours ___10-12 hours ___ beyond 12 hours Where do you go home during school days? __ at home with parents/guardian __ bording house What is you grade point average last semester? ___ For each statement below‚ please check the number which best reflects your behavior on your studies and relationship with your family in relation with your engagement with computer gaming. 1 – Never true 2
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Jessica Lafferty English 111 Mrs. Horne June 24‚ 2013 Working at McDonald’s By: Amitai Etzioni Amitai Etzioni wrote a short story called‚ “Working at McDonald’s.” As we know most parents want their kids to start working during high school in order to learn responsibility. Etzioni talks about how it is not educational for a teen to start working while in high school‚ because most teens will work part time at some fast food joint. He states‚ “But in fact‚ these jobs undermine school attendance
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McDonald’s (NYSE: MCD ) has been outperforming the market this year and recently set a new all-time high. A SWOT analysis – a look at strengths‚ weaknesses‚ opportunities and threats – can help assess whether the fast food giant can keep the growth on a high-calorie diet. Strengths: McDonald’s has successfully rolled out new items like coffees‚ smoothies‚ and Angus burgers‚ expanding the range of menu choices. With a strong product offering‚ the company has grown income throughout the recession
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Case Study PROMAPP’S ONLINE PROCESSES DELIVER WINNING FORMULA FOR McDONALD’S HR Balancing the human resources requirements of 152 restaurants across the country is now a whole lot easier for McDonald’s Restaurants New Zealand thanks to the recent adoption of Promapp – a unique online process management solution. The Auckland-based human resources team of McDonald’s deals with the daily people needs of the organisation and its 9‚000 employees nationwide. This includes providing HR support and guidance
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that were in hospital care? Look no further than the Ronald McDonald house. People often find themselves in need of a way to have shelter while their child/family member receives care. People often opt for hotels‚ not realizing that there may be a place not far along that provides the type of shelter and care most illness/tragedy stricken families look for. Initially‚ a successful charity requires successful partners. The Ronald McDonald House Charity (RMDC) has sponsors from some of the most successful
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McDonalds: A Case Study Case Study: Mcdonalds McDonalds is widely considered the “king” of fast food restaurants. Started as one restaurant in 1955 by Ray Kroc‚ McDonalds is now a worldwide chain offering everything from a traditional hamburger to Frappuccino’s and everything in between. The McDonalds website states” Ray Kroc wanted to build a restaurant system that would be famous for food of consistently high quality and uniform methods of preparation. He wanted
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What is Globalization? Has Globalization really become the cliché of the century? Globalization perceives the world as a way of interconnectivity through similar aspects of life that interest us as humans. Globalization begins from culture to economics and all the way to environmental situations creating a global shift‚ thus being the cliché of our time. Globalization moulds the world to create a connection through social relations all over the world. Globalization includes transactions between
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international operating income were Canada‚ Japan‚ Germany‚ Australia‚ France‚ and Britain. Yet fast food has barely touched many cultures. The opportunities for expanding the market are great‚ as 99 percent of the world populations are not yet McDonald’s customers. For example‚ in China‚ with a population of 1.2 billion people‚ there were only 62 McDonald’s restaurants in 1995. McDonald’s vision is to be the major player in food services around the world. In Europe‚ McDonald’s maintains a small percentage
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