Shergill of HCL Technologies feels the company has built employee programmes and policies that reflect their ’employee first‚ customer second’ strategic model. Shergill says the company fosters a culture of idea-preneurship that enables employees to generate creative insights and helps retain top performers. Their HCL Value Portal provides a forum for HCL employees and customers where HCL employees identify problems in a product and provide solutions that are predefined by quality‚ timeline and available
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business 1.1. The main products and services The products of Mcdonalds are fast foods of wide range of choices‚ such as: hamburgers‚ chicken‚ french fries‚ soft drinks‚ coffee‚ milkshakes‚ salads‚ deserts and breakfast with varies of famous in the world brands (Big Mac‚ Quarter Pounder with Cheese‚ Filet-O-Fish‚ Chicken McNuggets‚ Chicken Selects‚ Snack Wraps‚ McFlurry‚ McCafe‚ …) which meet requirement of customers of different ages. Mcdonalds fast foods have became necessary daily foods for the numbers
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develops and performs its production and marketing activities with the needs of the buyer driving it a‚this is with the satisfaction of the buyer‚market orientation is more about wants and fill them‚rather than creating products and selling them. Customers are not price driven here‚its more about what fits their needs. Product orientation When we buy a product we are often interested in the product and the quality‚I always want the highest quality that fits in with my budget‚product orientation has
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Internet Customer Acquisition at Bankinter Class Discussion Questions At the time that this case was written in early 2003‚ electronic banking or e-banking was something that was immediately familiar to all banking clients‚ regardless of age‚ socio-economic status or location. All banks have embraced the Internet‚ despite the dot.com implosion for the simple reason that e-banking costs are substantially less that the costs of servicing clients’ needs through other banking channels. The challenge
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spread across the globe. In India‚ it launched its operations in 1996‚ with two stores. It now has 54 restaurants with a daily inflow of 500‚000 customers McDonald’s was found to be the leader in fast food chains. McDonald’s in India is a locally owned and managed company run by Indians‚ employing local staff‚ procures from local suppliers to serve its customers. McDonald’s India opened its first family restaurant at Basant Lok in Oct‚ 1996; today it has 169 Restaurants across India. This vibrant decade
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Rational for the chosen organization I have chosen McDonald food chain in Sri Lanka. McDonalds is a growing and known brand in the world in the fast food industry. They are basically into burgers‚ French fries‚ milkshakes‚ salads‚ desserts‚ Drinks. Fast food chains are rapidly spreading across the world in every country‚ and it’s becoming popular in Sri Lanka as well. McDonalds commenced its operations in Sri Lanka in 2003 where the franchising power was held with Abans pvt ltd. This Marketing
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Cases Teacher’s Name April 19‚ 2011 McDonald’s and Its Critics McDonalds started in San Bernardino‚ California simply as a drive-in and a car hop service with a large menu in the 1940s and the first McDonalds restaurant was opened in Des Plaines‚ Illinois in April 1955. Over the years‚ McDonald has established itself as one of America’s most popular fast food chains. From its early beginnings to its current state‚ McDonalds has undergone several changes in business procedures to include changes
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Product Life Cycle Comparison of McDonald’s with its rivals McDonald’s India in 2010 Market Orientation McDonald’s Indian future References Title: McDonald was founded by Raymond Kroc in 1954. Today McDonald is the world’s leading food service retailer with more than 31000 restaurants in 119 countries serving more than 50 million customers each day. McDonald’s In India: McDonald’s‚ the ninth valuable brand in the world has opened its doors in India on October 1996. McDonald’s India has a
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are only thinly represented in the Middle East and Africa. The primary food products the company serves are hamburgers‚ cheeseburgers‚ chicken meals‚ french fries‚ coffee and milkshakes‚ but McDonald ’s is beginning to offer healthier products like wraps and salads. McDonald’s serves 64 million customers each day. McDonald’s sells its products in 117 countries and operates 32‚737 restaurants as of the end of 2010. Of the restaurants‚ 80% are franchised or licensed‚ and the remaining 20% are operated
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informs their choice in restaurants or meals. McDonald’s could be a great choice because the company claims they are working with the best suppliers‚ and provide the best quality food for their customers. McDonald’s also provides free toys to children with the Happy Meals which are targeted to children. McDonald ’s started selling Happy Meals with free toys targeted at children in the 1970s. The Happy Meal is generally a hamburger‚ french fries‚ and sugar drink that is high in sodium‚ fat‚ and calories
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