Case Study Report McDonald ’s BACKGROUND: Brothers Richard and Maurice McDonald founders of McDonald ’s Corporation grew from a single drive-in restaurant in San Bernardino‚ California in 1948 to the largest food service organization in the world. In 1955 Ray Kroc opened firs McDonald ’s in Des Plaines‚ Illinois and became exclusive franchising agent for the company. By 1991 McDonald ’s owned $13 billion of fast-food industry‚ operating 12‚400 restaurants in 59 countries (Ezine). The company
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Lecture 7. Case Study 1. Should Unilever divert money from its premium brands to invest in a lower-margin segment of the market? Yes‚ I think so. 2. In the long run‚ what would Unilever gain and would it risk losing? Unilever will increase their 81% market share‚ and prevent attack from P & G. Unilever cannot only satisfy their low income consumers‚ but they can also maintain the consumers of OMO. They will gain expertise and can apply it to other categories. Financial analysts will praise
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The International Marketing Dilemma Standardization VS . Customization Spiderman Becomes an Indian Product Idea P&G – Connect & Develop Strategy • Develop brands tailored for similar consumer cohorts living in different countries‚ rather than producing strategies on a nation-by-nation basis – Consumers in Mumbai have more common with consumers in Shanghai‚ Tokyo‚ New York than with consumers in rural India • Expertise from one part of the globe to another – Taboos over feminine hygiene
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MCDONALDS McDonalds is the world’s leading food service retailer with more than 30‚000 restaurants in 118 countries serving 46 million customers each day. McDonalds is one of the world’s most well-known and valuable brands and holds a leading share in the globally branded quick service restaurant segment of the informal eating-out market in virtually every country in which they do business. Serves the world some of its favorite foods - World Famous French Fries‚ Big Mac
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Aims and objectives of McDonalds • to serve good food in a friendly and fun environment • to be a socially responsible company • to provide good returns to its shareholders • to provide its customers with food of a high standard‚ quick service and value for money McDonalds’ aim is to be ‘the world’s quickest restaurant experience.’ This is also said in the mission statement of McDonalds.’ To get to the aim they need Objectives. Objectives are the long term aim to get to the Aim. Firstly
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customer services‚ and affordable prices in customer deliverance. 1.1 Introduction of Company Background In 1979 McDonald’s opened its first restaurant in Singapore. The world’s highest volume of hamburger was served on October day at Liat Tower. Today McDonalds is the most popular fast food chain in Singapore with over 110 outlets‚ hiring about 7‚000 employees and serving 1.2 million customers every week. Their philosophy has been ‘one world‚ one burger’ which means burgers must be consistent in term of
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Global marketing Global marketing is a firm’s ability to market to almost all countries on the planet. With extensive reach‚ the need for a firm’s product or services is established. The global firm retains the capability‚ reach‚ knowledge‚ staff‚ skills‚ insights‚ and expertise to deliver value to customers worldwide. The firm understands the requirement to service customers locally with global standard solutions or products‚ and localizes that product as required to maintain an optimal balance
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Global Marketing Management Introduction: Marketing- It means buying & selling (exchanging) of goods and services. It is a process of innovating new goods & services‚ promoting it and finally delivers to the ultimate customers and firms. It is a process of aiming the resources and motive of the firm on environmental factors. (Keegan & Schlegelmilch‚ 2001). Global Marketing: It is a process of planning and carrying on the trading activities across the different countries for exchanging of goods
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EMPLOYMENT The next critical issue is Employment. We see employment as an issue because McDonalds though it employs over a million people has gotten a bad reputation as an employer. This is because employees are seen as expendable and made to work long hours for low wages and under bad conditions. They are hired to do task that require them to follow already set exact programs that tell them when to do every task. This means there is very little room for individualism and still building (2)
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McDonalds Recruiting & Selection Lillian Atkins BUS 3040 Fundamentals of Human Resource Management 21730 Westport Avenue Euclid‚ Ohio 44123 Telephone: 216-926-3108 E-mail: liliratki@yahoo.com Instructor: Sally Buffkin Abstract A business reputation ultimately depends on the quality of its products. McDonald’s is the biggest and fastest growing worldwide restaurant chain that uses recruitment and training policies that are intended to maintain a high quality staff.
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