Harvard Business School 9-693-028 Rev. September 23‚ 1996 McDonald’s Corporation Whether in Moscow or Massachusetts‚ the same experience would greet a customer in any of the 12‚611 McDonald’s quick-service restaurants worldwide. McDonald’s had distinguished itself in the quick-service industry through its remarkable consistency across all units. To competitors and customers alike‚ the Golden Arches—the corporate emblem that adorned every restaurant— symbolized pleasant‚ fast service and tasty
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INDICE Tema 1. Introducción 2. Nacimiento y evolución de un nuevo concepto de restaurante 3. Descripción de la compañía 4. Valores 5. Estructura corporativa 6. Situación financiera 7. Estrategia de la compañía 8. Mapa del sistema de actividades 9. Competencia y capacidades clave 10. Cadena de valor de la compañía 11. Fortalezas y debilidades 12. Análisis de la industria 13. Macro fuerzas de la industria 14. Oportunidades y amenazas 15. Propuesta de estrategia(s) competitiva(s) 3 3 4 5 6 6 7
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skill‚shared value and style while the SWOT analysis looks at strengsweaknesses‚opportunites and threats. Confidence is the first step to success that confidence is brought about by an organised internalenvironment which is further emphasised by the 7S framework which are strengths in the swot analysis if well managed .The structure of an organisation is one of the hardest elements which can be adjusted for the better. Analysis on how the organisation is structured helps the managers to take corrective
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Marketingmix McDonalds Hi‚ I will now discuss the extended marketing mix of McDonalds. The extended marketing mix consists of the 4 traditional p’s supplemented by the 3 p’s according to Booms and Bitner. I will start with 4 traditional p’s. Price‚ Product‚ Place and Promotion. Price McDonalds uses the ‘Going Rate Pricing’-strategy. This means that McDonalds prices their products according to the average market price. They do this because their isn’t that much difference between their products
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mcdonalds quality process matrix( customisation‚ flexibility‚ delivery‚ reliability‚ quality‚ cost) When looking at the quality of McDonalds in terms of the customization‚ we can understand that it sits on a high level on the product process matrix. McDonalds’ offer a range of healthy products in conjunction with their less ‘healthier menu’ weather it be breakfast‚ lunch or dinner. For instance a customer going to McDonalds for breakfast who was interested in choosing a light meal such as a light
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ORGANISATIONAL BEHAVOUR MGF2111 ASSESSMENT TASK 1 (PART 2) RESEARCH ESSAY INTRODUCTION This essay will discuss the key people management issues‚ found in McDonalds‚ being discrimination due to diversity and low motivation as a result of job specialisation. McDonalds is large corporation with thousands of employees‚ working in stores situated all over the world. This globalisation of stores insures a need for a diverse workforce in every McDonald’s store‚ in order to reflect the current diversity
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Slide two – Mission Statement… Within McDonalds this there is such diversity with every component‚ from the menu‚ working hours‚ services to products this is what made it unique and offered the one of a kind experience. This allows great flexibility within the business to help achieve profit and growth‚ without the flexibility many McDonalds would survive. McDonalds dares to be different always introducing new ideas and doing what no other businesses do‚ e.g. giving to charities‚ Birthday parties
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relationship Management Of McDonald Store Contents Choice of the Organization ..........................................................................................................5 INTRODUCTION ................................................................................................................ ......5 MCDONALD’S HISTORY ........................................................................................................6 Vision of McDonalds ...........................
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Date: August 23‚ 2010 To: Professor Kopka From: Veronica Salas Subject: Strategic Analysis for McDonalds EXTERNAL AND INTERNAL ENVIRONMENTAL ANALYSIS External Analysis There are two conditions that are most significant in McDonald’s external environment that are: 1. The new trend in which customers are changing fast –food restaurants to healthier ones. 2. The arising competition to achieve growth in this industry. The fast-food industry is very complex and saturated. The key
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so much that he paid the brothers so that he could use their idea. Their name: McDonald’s. From 1953 the brother McDonald begins to franchise their restaurant. Neil Fos was the first franchisee. Beef‚ big business and fast service were the ingredients when Mr. Kroc opened his first McDonald’s in 1955. After that‚ many restaurants opened and in 1955 there were 100 of them. In 1967 McDonald open its first two restaurants outside the United States‚ some years later the
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