Case Summary: McDonald’s “Senior” Restaurant McDonalds is one of the world’s largest fast food chains serving millions of customers everyday. The main reason for their success is the fact that McDonalds adapts its products to fit the local markets. It is a truly ’Global’ corporation. The manager of this particular location faces a unique dilemma. She has a loyal clientele that visits regularly - seniors. Owing to the affinity of the staff with its customers‚ the seniors stay longer. Over
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I have decided to use McDonalds for my portfolio project. McDonald’s operates the biggest chain of fast food restaurants in the world. They serve over 500 million customers in 100 countries. The company was established in 1940 as a barbecue restaurant by two brothers. Ray Kroc purchased the organization in 1955 and oversaw its growth around the world. McDonalds has a unique system of operations. A typical McDonald restaurant is either owned by a corporation‚ a franchisee or an affiliate. The company
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Service Product McDonald McDonald’s products are mainly sold as a set meal. And a set meal will include a hamburger‚ fries and soft drink. This is the usual format of a set meal. Of course you can consume it separately. McDonald offer different kinds of hamburger for customer to choose. If don’t want to have hamburger. They have offered chicken wings and mcnuggets. For set meal are chicken wings or mcnugetts plus fries and soft drink. And they also have a few kinds of drink. Further‚ they have
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McDonalds and Checkers A burger and fries are two of my favorite foods; everyone loves some type of burger (unless they are a vegetarian). The residents of our city are lucky restaurants specializing in burgers are plentiful. Most people that I have come across consider McDonalds as being the best when compared to Checkers. Although both serve wonderful burgers‚ the differences in the menu and the overall atmosphere set them apart from one another‚ making McDonalds the leading burger place. Checkers
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No | Concern for Employees | Yes | No | No | | McDonald’s | Customers | We place the customer experience at the core of all we do. Our customers are the reason for our existence. We demonstrate our appreciation by providing them with high quality food and superior service‚ in a clean‚ welcoming environment‚ at a great value. | Products or Services | We serve the world some of its favorite foods - World Famous Fries‚ Big Mac‚ Quarter Pounder‚ Chicken McNuggets and Egg McMuffin. | Markets
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Total Quality Management (TQM) is a management strategy that puts awareness of quality at the heart of all organizational processes. This is combined with a strong philosophy of lowering costs by eliminating waste and defects. So TQM can be described as a management system that aims at a continual increase in customer satisfaction while continually lowering real costs. The father of TQM was William Deming‚ an American college professor‚ author‚ and consultant. Deming played a major role in improving
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food restaurants are making money off of our disability‚ which is not being able to stop eating their delicious food. It is so addicting but the main ones who are making trillions off of us are the McDonald’s business people. Everyone knows that McDonalds has the best fast food around over any other restaurant. We’ve grown up on their food and they have been around for decades. We have continuously eaten their food and not knowing that in the long run it will cause us serious health problems even
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the globe. The company consists of the snack business of Beverages and Foods. This brand is available in nearly 115countries having more than 24‚500 restaurants in the world which provides 24 hour service. McDonald’s’s success is the result of high quality products‚ high standards of performance‚ distinct competitive strategies and the high integrity of its people. Approximately 85% of McDonald’s restaurant businesses worldwide are owned and operated by franchisees. All franchisees are full-time operators
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Table of Contents Preface .................................................................................................................. 2 Research Question................................................................................................. 3 Short History of McDonald’s .................................................................................. 5 Advertising to Children .......................................................................................... 6 House‐style
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Surely a well-respected and loved company such as McDonalds would thrive within a flourishing and diverse market such as this. Furthermore‚ Zurich was seen as a trendy environment; a perfect candidate for a new‚ modern and innovative concept that McDonald’s Golden Arch Hotel would exemplify. The assimilation of McDonald’s Golden Arch concept within Switzerland’s hotel and lodging industry did not present an easy transition. As a result‚ McDonalds was required to use all of their available strengths
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