Executive Summary Acting as a “mystery shopper“ we have evaluated one of the McDonalds’ retail shops. We have chosen a McDonalds retail shop by reason of its obvious success. McDonalds has got a yearly profit of approximately 5.5 billion USD by trading with fast-food. Our evaluation shows us there is one certain reason of its success: Constancy! Customers know what they get at McDonalds‚ wherever they are in the world and apparently they appreciate this constancy. Nonetheless there are some
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Hot Coffee The movie was split into four different exhibits (or topics basically). Each exhibit was centered on a case that was heavily influenced by that specific tort reform issue. The four exhibits were as follows: 1. The Public Relations Campaign 2. Caps on Damages 3. Judicial Elections 4. Mandatory Arbitration The first exhibit was centered on public relations and featured the case that gave the movie its name‚ the Stella Liebeck v. McDonalds case in New Mexico. The information presented
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STARBUCKS INTERNATIONAL OPERATIONS - CASE STUDY 1 - 1. Analyst felt that MNCs can mitigate some of the risks in international markets by deciding on a suitable mode of entry into these markets. Analyze the entry strategies adopted by Starbucks for its international expansion. ANSWER: Starbucks noticed that different socio-economic-cultural environments require different entry mode strategy. Combining 2-3 or more of the known internationalizing strategies is useful because the risk
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Switzerland was founded in 1866 by Henri Nestlé and is today the world’s leading nutrition‚ health and wellness company. Sales for 2009 were CHF 108 bn. We employ around 280 000 people and have factories or operations in almost every country in the world. Since its founding‚ Nestlé’s business practices have been governed by integrity‚ honesty‚ fair dealing and full compliance with all applicable laws. Nestlé employees worldwide have upheld and lived this commitment in their every day responsibilities
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0 INTRODUCTION 1.1 Background of the assignment Coffee is one of the world’s most popular beverages. Some claim it is the most widely consumed liquid in the world aside from water. Coffee is more than a beverage‚ however. It is a memory‚ anticipation‚ a lifetime of consoling moments of modest pleasure woven into our lives. Coffee’s success as a beverage undoubtedly owes both to the caffeine it harbors and to its sensory pleasure. Coffee lovers come to associate the energizing lift of the caffeine
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to 800 to 1‚000 restaurants. Ethical Performance McDonald considers priorities for food safety‚ product quality and costs. The facts are together with ethical‚ environmental and economic responsibilities. Moreover‚ McDonald had been pushing effort on animal welfare. McDonald’s Recognized on "world’s most ethical" Companies List on 2009. Quality System At McDonald’s‚ quality is the #1 priority when serving customers. McDonalds delivers quality both through products and services by actively
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largest oil spill to date. However‚ the oil spill did not only affect the gulf. Animals‚ humans‚ ecosystems‚ and biodiversity were all impacted as a result. This act‚ inflicted as a war strategy by the Iraqi’s‚ is the cause of mass deterrence to the environment in the area. Although tremendous progress has been made in an effort to clean the Gulf War oil spill‚ there are still several efforts that must be made in order to maximize the fixation. In this paper‚ there are several aspects of the spill to be
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company that began with small beginnings‚ and a simple burger it now has expanded menu that includes healthy food. Currently‚ the McDonald name and its brand serves to approximately 64 million customers each day‚ in over 333‚000 local restaurants locations‚ in about 119 countries. II. Company History The McDonald name and history began in 1940 when Dick and Mac McDonald open their doors in San Bernardino‚ California to the public as “McDonald’s Barbeque Restaurant” and featured a large menu and car
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oil spill: Oil spills happen when people make mistakes or are careless and cause an oil tanker to leak oil into the ocean. There are a few more ways an oil spill can occur. Equipment breaking down may cause an oil spill. If the equipment breaks down‚ the tanker may get stuck on shallow land. When they start to drive the tanker again‚ they can put a hole in the tanker causing it to leak oil. When countries are at war‚ one country may decide to dump gallons of oil into the other country’s oceans
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Cover Page Introduction ………………………………………………….pg 2 The Exxon Valdez oil spill……………………………………pg 2 Short term effects……………………………………………pg 3 Long term effects……………………………………………pg 3 Canges after the spill………………………………………..pg 4 Legal settlement……………………………………………..pg 4 Reference…………………………………………………….pg 4 Introduction On March 24‚ 1989‚ the tanker Exxon Valdez‚ en route from Valdez‚ Alaska to Los Angeles‚ California‚ ran aground
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