is available at http://www.emerald-library.com Journal of Management Development 19‚6 456 The story of Singapore Airlines and the Singapore Girl Deputy Head of Department/Group Head‚ Republic of Singapore Air Force‚ Singapore Keywords Airlines‚ Singapore‚ Brands‚ Differentiation‚ Strategy‚ Service quality Abstract Maps the strategic 50-year journey of Singapore Airlines (SIA) to identify the underlying factors that account for its extraordinary success and world-class stature. Both longitudinal
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Introduction Case studies Learning excellence: Southwest Airlines’ approach Ulla K. Bunz and Jeanne D. Maes The authors Ulla K. Bunz and Jeanne D. Maes are based at the University of South Alabama‚ Mobile‚ AL‚ USA. Abstract In an era in which adapting to change means survival‚ it is important to study what successful organizations have done. While the airline industry in the USA has not made thriving financial headlines‚ one small company has been able to satisfy its customers completely
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marketing‚ where executives can use psychology to make the most Dan Lovallo is a professor at the University of Sydney‚ a senior research fellow at the Institute for Business Innovation at the University of California‚ Berkeley‚ and an adviser to McKinsey; Olivier Sibony is a director in McKinsey’s Brussels office. 32 2010 Number 2 of the biases residing in others‚ in strategic decision making leaders need to recognize their own biases. So despite growing awareness of behavioral economics
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The Banking Sector in India The Banking sector in India has always been one of the most preferred avenues of employment. In the current decade‚ this has emerged as a resurgent sector in the Indian economy. As per the McKinsey report ‘India Banking 2010’‚ the banking sector index has grown at a compounded annual rate of over 51 per cent since the year 2001‚ as compared to a 27 per cent growth in the market index during the same period. It is projected that the sector has the potential to account
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18 THE McKINSEY QUARTERLY 2000 NUMBER 4 appeals to no one‚ least of all their core segment. They are better off cultivating core-segment customers who repeatedly purchase items of greater than average value. In time‚ new technologies will permit marketers to display the content and products that most appeal to particular user segments. Ultimately‚ segments based on demographics will give way to offerings informed by the tastes and needs of individuals. —John E. Forsyth‚ Johanne Lavoie
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Delta Airlines and United Airlines financial Reports Prepared for Dr. Alicia Luna Excelsior University Prepared by Terry L. Hamm 13 September 2014 SECTION I Introduction If you have not been on an airplane and you are over the age of 65‚ you are living under a rock! I have chosen to write my report on two of the largest passenger carriers in the United States‚ Delta Airlines and United Airlines. I will provide a brief introduction about both companies‚ their
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Strategic Issues in the Airline Industry and the Role of Singapore Intl. Airlines The Economic and Strategic Issues of Airlines in a Regulated World Airline is a highly regulated industry in every country. Domestic air-routes are preserved for the domestic airlines only. This regulatory constraint effects success of an airline a lot. In the scenario‚ technological advancement in the airline industry can not provide desired benefits to the airline company because it can not compete effectively
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Claremont Colleges Scholarship @ Claremont CMC Senior Theses CMC Student Scholarship 2010 Airline Bankruptcy: The Determining Factors Leading to an Airline’s Decline Jason Tolkin Claremont McKenna College Recommended Citation Tolkin‚ Jason‚ "Airline Bankruptcy: The Determining Factors Leading to an Airline’s Decline" (2010). CMC Senior Theses. Paper 88. http://scholarship.claremont.edu/cmc_theses/88 This Open Access Senior Thesis is brought to you by Scholarship@Claremont. It has
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Superficial STEEP and Porter’s Six Forces analyses for the US airline industry. STEEP ANALYSIS 1. Technological • Internet Availability: The availability of internet to the general public gave the airline industry a lot of competition. Before there was much more price control from the airlines themselves and prices could be raised or lowered whenever they felt necessary. Only travel agencies had this information available other than the airlines themselves. Internet availability has regulated a lot
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GROWTH (BG 007) ANALYSIS REPORT ON STUDY OF EMERGENCE OF EMIRATES AS A GLOBAL AIRLINE
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