A CASE STUDY OF DELTA AIRLINES Creative Media Services Research Team: Todd Beals‚ Matt Tucker‚ Mary Vick 12/02/03 Mission – to be an air carrier with superior customer service that provides air transportation for passengers and cargo‚ utilizing low-cost carriers and regional jets throughout the United States and around the world. SWOT ANALYSIS Strengths: 1. 3rd largest mega carrier; established name; excellent reputation; worldwide brand recognition. Delta has been among the DOT’s top
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Infosys Campus Connect Information Technology 5th semester GROUP-I PROJECT MEMBERS NAME CLASS ROLL NO. UNIVERSITY ROLL NO. DRIPTA RATH 02 10900210002 SURAJIT DAS 12 10900210012 SUBRATA SHAW 30 10900210031 BISWAJEET GOSWAMI 46 10900210049 SAURADIP GHOSH 57 10900210061 DIPANJAN PANDA 82 10900210088 TABLE OF CONTENTS ACKNOWLEDGEMENT
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Commercial Airline Industry Industry Analysis Porter’s Five Force Threat of New Entrants: - Low • Existing loyalty to major brands • Incentives for using a particular buyer (such as frequent shopper programs) • High fixed costs in R & D • Scarcity of resources (technical ) • High costs of switching companies (maintenance cost) • Government restrictions or legislation Power of Suppliers: - Moderate to high • There are very few suppliers
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Delta Blue Airlines Delta Blue Airlines operates a commuter flight between Charlotte and Philadelphia. The plane holds 30 passengers in Economy and 6 passengers in First Class. The airline makes a $100 profit on each passenger in Economy and $200 per passenger in First Class on the flight. When Delta Blue takes 30 Economy reservations and 6 First Class for the flight‚ experience has shown that on average‚ two passengers do not show up for each class. As a result‚ Delta Blue is averaging 28 Economy
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SUCCESS FACTORS OF SINGAPORE AIRLINES 3 1.2.1 Product/Service Differentiation 3 1.2.2 Human Assets 4 1.2.3 Fleet management 5 1.2.4 Strategic Alliances/Partnerships 5 1.2.5 Superior Service 5 1.3 COMPETITIVE ADVANTAGE STRATEGIES (PORTER’S) 6 1.4 ANSOFF’S PRODUCT/MARKET GRID 8 2.0 REFERENCES/BIBLIOGRAPHY 14 1.0 With reference to Operations Management only‚ discuss how SIA might develop in the future in order to remain competitive. 1.1 Introduction The airline industry is an exclusive and
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SOUTWEST AIRLINES ANALYSIS The U.S. airline industry has proven to be one of the least profitable in the entire world. It has been plagued by fierce competition and destructive price wars‚ extraordinary fixed costs‚ and heated labor relations. Despite these numerous challenges‚ Southwest Airlines has been able to stand out from the competition and has established itself as one of the only consistently profitable airlines‚ with a record of twenty-one straight profitable years and stock earnings
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Airlines Ticket Booking AIRLINE RESERVATION SYSTEM ABSTRACT: The aim of this software is to develop a systematic analysis of the procedure involved in the reservation of ticket for railway travel. Thisshould be used in an effective way so that various advantages are obtained from the software. Software means establishment of sound and in-depth development of a task using high-level language that results in well-equipped‚ economical software‚ which is reliable. The introduction may be divided
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The Emirates Story Provide the background of the organisation max 2 pages Emirates Airlines is an international airline carrier that began its business in late 1985. On 25th October 1985‚ Emirates flew its first routes out of Dubai with just two aircraft—a leased Boeing 737 and Airbus 300 B4. Then as now‚ the airline’s goal was quality‚ not quantity‚ and in the years since taking those first small steps onto the regional travel scene‚ Emirates has evolved into a globally influential travel and
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INTRODUCTIONS EasyJet was founded by Haji-Loannou in 1994. EasyJet‚ the company‚ is a low cost airline‚ looking to undercut traditional carriers that were already known and established in the industry. Originally‚ the company ran its operations absolutely on direct phone sales. In April 1998‚ EasyJet went online. It was a shaky start but one that would grow into a stable foundation. Since its launch‚ the site had taken more than 800‚000 bookings by March 2000. By September 2000‚ 85% of total
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After establishing a unique business model in the airline industry‚ Southwest has had its fair share of imitators. Yet none of these efforts at reproducing the success of Southwest have reached expectations. There are many reasons why imitators of Southwest have struggled so much but one of the biggest is the success of Southwest’s human resource management. Southwest is able to pay its employees less than the other major airlines yet get more production out of them. This is due to Southwest’s family
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