THE COMPONENTS OF CUSTOMER SATISFACTION IN FAST FOOD INDUSTRY INTRODUCTION: While the concept of customer satisfaction can be defined in different ways and can be classified in various methods‚ the common thing is that understanding and analyzing the factors that define and affect customer satisfaction can be looked at as a major marketing-related issue. Customer satisfaction is a term used to describe the positive emotions resulting from using a product/service in a way that met the customer ’s
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Diana Guzman EAP English Mrs. Nelson‚ Per. 2 May 1‚ 2011 The Opportunity to Learn‚ Is food Dangers? Most parents shop and cook for their children .As children grow older‚ they gain more responsibility and parents relinquish some control. Some parents think that their children are old enough that they forget to teach their children the importance of eating healthy and cooking. Some say that they are too busy and work too much to teach their children how to cook. Tom Small states that
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A fast Way to A Fast Food Case 2 Chapter 19 Created by : 1. Al Farid Mustofa 2. Ikhwan Bayu Adhi Setiawan 3. Jet Nendra 4. Muhammad Ibrahim 5. Nadya Oktaviani BAKRIE UNIVERSITY MANAGEMENT 2012 A Fast Way to A Fast Food According to a recent survey‚ the UK is particularly fond of fast food. Many people turn to fast food as it is quick‚ convenient‚ and relatively cheap even though there are many concerns over public health and obesity. With a large number of fast food
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the concept of fast food has born. Food that can be prepared and serve in a spilt of a second. So that customer can come eat and continue their business in the time much faster than eating in a regular diner. Nowadays‚ fast food is so common in the society that a lot of people will consider going to a fast food outlet when they don’t have time to prepare a proper meal‚ or they simply don’t know what to eat and just want to have a quick meal. Since the early 20th century‚ fast food had had a big
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Food is a basic necessity. The industry which deals with preparing food items/products refers to the food service industry. The food service industry is and will always remain in high demand because of its genre. Restaurants and fast foods mainly contribute to the food service industry. “Fast food” generally refers to the type of restaurants that sell quick‚ inexpensive take-out food. During a relatively brief period of time‚ the fast food industry has helped to transform not only diet‚ but also
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University of San Carlos College of Commerce P. del Rosario St.‚ Cebu City ------------------------------------------------------------------------------- An Analysis of the Philippine Fast Food Industry using Michael Porter’s Five Forces ------------------------------------------------------------------------------- Submitted to: Ms. Joyce Yang Submitted by; Group 9
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The Fast Food Industry: Positioning and Competitive Advantage INTRODUCTION The fast food industry is an ever growing industry regardless of the concerns from many about the health and obesity risks. Despite these risks associated with fast food consumers continue to return indicating there is a high level of competition amongst several members of this industry. This paper will examine and discuss the five following major fast food restaurant chains: McDonald’s‚ Burger King‚ Wendy’s‚ Taco Bell‚
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Negative effects on teenagers in the fast food industry Competition within the fast food industry is a difficult challenge which can take a toll on the youngest employees: teenagers. The very nature of the industry can sometimes harm teenagers in the process of producing profits. Inexpensive labor is considered essential for competing in the industry‚ but some of the young teenagers may become victims of exploitation. Some companies target the young and poor demographic and can guide them to
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There is always a controversy about whether junk food should be taxed. Junk food means that there is a little redeeming nutritional value which has small amounts of vitamins or minerals in the food or that it is high in sugar and fat. This effects people’s health in that concentrated sources of sugar or fat can increase weight if the calories are more than the person’s need. However‚ some people argue that junk food consumed by many groups in society because it is the most convenient‚ easiest and
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Innovative Integrated Management System (IIMS) for Sustainable Food Industry Assoc. Prof. Dr. Prasert Suttiprasit Director of The Centre for Standards and Quality Development of Production and Services Sukhothai Thammathirat Open University Nonthaburi 11120‚ Thailand Tel. +668-1346-9000 Email. prasert_sp@yahoo.com ABSTRACT It is evident that the long-term survival and growth of global food industry depend on the availability and efficient use of raw materials‚ energy and water and other
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