Prof. Bobbie Laguitao ____________________________________________________________ ______________ LEADERSHIP EQ (Emotional Intelligence) What is EQ? Before understanding what EI means‚ one must be able to define what emotions are. History of EQ Earliest roots can be traced to Darwin’s work on importance of emotional expression for survival and second adaptation. In 1900s‚ traditional definitions of intelligence emphasized cognitive aspects (IQ) and then later
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INTRODUCTION AND DESIGN OF THE STUDY 1.1 INTRODUCTION Every business organization depends for its effective functioning on its pool of able and willing human resources. It is man alone who with his ability to feel‚ think and grow‚ shows satisfaction and dissatisfaction. The industrial progress of country would depend on its committed labour force. Hence it was felt that the workplace should provide adequate facilities to protect the health of the workers from occupational diseases. But to
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therapies; behavioral therapy might be a treatment that helps change most likely dangerous behaviors. It’s together cited as behavioral modification or psychological feature behavioral therapy. Medical professionals use this type of therapy to interchange dangerous habits with wise ones. The therapy together helps you subsume powerful things. It s most often accustomed treat anxiety disorders. However‚ you don’t ought to be diagnosed with a psychological state disorder to find out. Behavioral theory
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Emotional Expression Emotional expression is most commonly known by the attitudes people have and the facial expressions they carry in certain situations. You can easily tell if someone is mad‚ upset‚ happy‚ or uncomfortable in a given situation. Whether most people realize it or not‚ their faces can be read like a book. Most of the time‚ you can look at someone and see their opinion on an issue without having to actually ask them what they think or how they feel. This is very helpful in most
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Journal of Managerial Psychology Emotional dissonance in call centre work Jürgen Wegge Rolf Van Dick Christiane von Bernstorff Article information: Downloaded by UNIVERSITY OF ESSEX At 16:41 03 February 2015 (PT) To cite this document: Jürgen Wegge Rolf Van Dick Christiane von Bernstorff‚ (2010)‚"Emotional dissonance in call centre work"‚ Journal of Managerial Psychology‚ Vol. 25 Iss 6 pp. 596 - 619 Permanent link to this document: http://dx.doi.org/10.1108/02683941011056950 Downloaded on: 03
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attending secondary school in Scotland‚ were given a second chance‚ intervention style‚ in how to think before speaking. The article we chose to research is titled: “The Development of Intrapersonal Intelligence in Pupils Experiencing Social‚ Emotional and Behavioral Difficulties” by Joan Gaynor Mowat. The article was based on a support group approach in which positive re-enforcement fosters a development of intrapersonal skills. Joan Mowat believed with the proper amount of time and energy‚ students
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Behavioral Styles Improving Communications and Overall Effectiveness Everyone has an observable and recognizable behavioral style. Each style and individual has special gifts. There is no right or wrong style‚ no better or worse combinations of styles in work or relationships. The purpose of the DISC Platinum Rule Behavioral Style Assessment is to determine how a person usually interacts with others in everyday situations. As a person better understands their own behavior patterns and those of
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Emotional Quotient Emotional Intelligence is a way of recognizing‚ understanding‚ and choosing how we think‚ feel‚ and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives CONTENTS INTRODUCTION 3 GENERAL SCOPE & ORIGIN 3 THE FOUR BRANCHES OF EMOTIONAL INTELLIGENCE
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MANAGEMENT NBA5980‚ BEHAVIORAL FINANCE FALL SEMESTER (2ND HALF)‚ 2012 Prof. Ming Huang 401H Sage Hall Phone: 255-9594 Email: mh375@cornell.edu Office hours: Monday 4:30-6:00pm Class Meetings: Section 01: Mon/Wed: 1:25-2:40pm Section 02: Mon/Wed: 2:55-4:10pm Location: Sage Hall B08 COURSE DESCRIPTION Traditional finance theories assume that financial market participants are rational‚ and argue that the financial market is always efficient and prices are always right. Behavioral finance‚ on the other
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Presentations Organizational Communication 410 In today’s society there is a need to provide the masses with valuable information. From small businesses to massive corporations. Presentations can be given in a multitude of ways‚ written in an email or memo‚ face to face interaction or on a larger scale in an auditorium to a group. “Communication‚ both spoken and written‚ is always addressed to an audience‚ a set of listeners or readers you are intending to convey information to or have some
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