compile as much information as possible as to why the calls are so short and what things are being missed. Then after researching short calls all the information is saved in an excel spreadsheet which breaks down each supervisor and their agents and then is forward to all supervisors to resolve. The research process is asking a question and then more questions attached in order to determine an outcome/resolution. The question is what starts your research and will lead you in the right direct and
Premium Question Research Microsoft Excel
Cougar Consulting Memo To: Carter Blakely‚ Manager of Quality Assurance‚ Lorex Pharmaceuticals From: Ed Melton‚ Consultant‚ Cougar Consulting CC: Prof. Laura Swanson‚ Managing Consultant/Professor‚ Cougar Consulting Date: 2/12/15 Re: Linatol Fill Rate Analysis and Recommendation Summary On August 19th‚ 2014‚ Lorex Pharmaceutical requested assistance from Cougar Consulting to help determine the optimal fill rate for their new product Linatol‚ a cutting edge treatment for patients
Premium Variable cost Costs Contribution margin
Memo 2 Like water to fish‚ the basic reasons that determine the development of a company is called general environment‚ which includes: demographic reasons‚ cultural trends‚ economic climate‚ legal and political condition‚ specific international events‚ and technological change. General environment can be a threat or opportunity for companies‚ it depends on how deeply companies understand and make use of it. When companies can know the general environment they are facing‚ they will change their
Premium Environment Natural environment Porter five forces analysis
Decision Memo for a Heart Transplant This memorandum serves three purposes: (1) declares the chosen person for the heart transplantation; (2) outlines the decision process; (3) evaluates possible outcomes of the made decision. Among the three qualifying candidates who were in need of the transplant‚ the person that was chosen to go through the process of heart transplant is Lisa; a 12-year-old female who has suffered from health issues all throughout her life. Lisa has suffered from various
Premium Organ transplant Heart Cardiology
TO: FROM: DATE: RE: Dr. Karen Ford-Eickhoff Sonia Y. Farfan Murte 10/20/2014 Harley-Davidson Memo To be competitive in today’s market‚ companies need to evaluate their organizational capabilities from time to time. This allow companies in different industries to attract their customer’s attention by offering uniqueness and creativity in products that stand out from the competitors. By innovating and constantly updating their products‚ companies are always able to target and attract more customers
Premium Harley-Davidson Motorcycle Harley Owners Group
Employee Memo Robyn Ralston HCS/131 June 29th‚ 2015 Lynn H. Bell Employee Memo MEMO To: Office Employees From: Robyn Ralston‚ Supervisor Date: June 29th‚ 2015 Subject: Principles of Verbal and Nonverbal Communication It has come to my attention that not everyone understand the principles of verbal and nonverbal communication. There are many different uses for communication when you are with someone. When communicating with anyone you use language‚ body movement‚ face gestures‚ and you can
Premium Nonverbal communication Communication Paralanguage
Title: Succession Planning Executive Summary: While most of the companies follow the evolution theory in talent development only more than one third of the multiowner firms follow the talent development and have a written succession plan. (A 2009 tune up your firm’s succession planning. Dominic Cingoranelli. Journal of accounting march 2009). Although the talent development school is the best choice for many reasons‚ nevertheless it’s rarely used in a systematic way in many
Premium Management
Memo Our new product line‚ “Chap-Off”‚ have total costs of $7.00 per box if we plan to produce it internally. This total cost per unit consists of $3.60 for direct material‚ $2.00 for direct labor‚ and $1.40 for manufacturing overhead. Moreover‚ a $90‚000 charge for fixed manufacturing overhead will be absorbed by the product under the company’s absorption costing system. However‚ if we decided to purchase the tube from the supplier at $1.35 per box of 24 tubes then the direct labor and variable
Premium Variable cost Costs Price
Warranty Repair: The Shop Supervisor (SS) presents the documentation for a failed item to the Division Chief (DC) who disseminates the documents to the Supply Rep (SR) and the Inventory Manager (IM). The SR holds the documentation until further instructions from the IM. The IM contacts the Vendor Coordinator (VC) to provide a status report of the failed items. The VC determines a COA with the vendor to either replace or repair the failed item. If the items are returned to the vendor‚ the SR will
Premium Management Supply chain management Customer
Pension Plan Memo Yeah Ok ACC/541 13 February 2012 Daphne Wagner MEMORANDUM TO: All Executives FROM: Chief Executive Officer DATE: February 13‚ 2012 SUBJECT: Required Reporting on Pension Plans CC: Board of Directors Our company has been providing their employees with a pension plan for many years. However‚ these benefits plans have to be reviewed and possibly revised after the recent acquisition
Premium Pension Investment