ACKNOWLEDGEMENT Through this acknowledgment‚ we would like to express our sincere gratitude to all those people who have been associated with this research assignment and have helped us with it and made it a worthwhile experience. Firstly‚ we express our heartily thanks to Prof.KingshukBhadury who gave us this opportunity to learn the different aspects of Services Marketing in a practical approach and guided us and gave us valuable suggestions regarding the project. We would also like to extend
Premium Loyalty program
MARKETING PRESENTATION PROJECT Mercedes Canada Smart Car Building on its success in the European market over the past few years‚ Mercedes-Benz Canada has launched the Smart Car in Canada! Following a few modifications to meet Canadian safety and emission standards‚ Mercedes-Benz is currently selling the Smart in Ontario as a trial before a full North American launch the following year. The Smart is unique - almost revolutionary in the auto market. The people at Mercedes believe that the market
Premium Marketing
7/9/13 Capital One Analy&cal CRM According to Morris and Fairbank‚ why is credit card business an informa9on business and not just a financial business? What are the key steps in the “Test and Run” approach to campaign management? What does it take to effec9vely run a Test and Run strategy
Premium Data mining Marketing Data analysis
Kimberly Honor J. Dunn ENC 1101 SECTION 06 02 October 2012 519 German Made Mercedes vs. American Made Ford Truck The German made Mercedes is far more superior to the American made Ford truck. For instance‚ style‚ performance‚ and value of a Mercedes supersede that of a Ford truck. To begin with‚ the style of a Mercedes is luxurious and the Ford truck is dull. First‚ the advance features of the Mercedes to include the seat warmers‚ sleep detection and engine size‚ are heartwarming
Premium Internal combustion engine Automobile Star Trek: The Next Generation
Evaluate the impacts of CRM initiatives on both efficiency of operations and company effectiveness. Performance Analysis of CRM CRM initiatives impact on both efficiency of operations and company effectiveness. Cost effectiveness Facts: Hilton worldwide internet websites provides cost effective customer service‚ including online hotel reservations and HHonors enrollment. business‚ technology and information services for our hotel guests‚ including high speed internet access at virtually all
Premium Customer relationship management Customer service Hotel
SugarCRM is the commercial Open Source Customer Relationship Management (CRM) software for companies of all sizes. Sugar easily adapts to any business environment by offering a more flexible‚ cost-effective alternative than proprietary applications. SugarCRM’s open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM comes in three editions SugarCRM Open Source‚ SugarCRM
Premium Customer relationship management Customer service Marketing
Learning task 2: Report Due Date Week 6 Weight 30% Length 12 to 14 pages excluding cover and reference page You will be responsible for identifying and researching one eminent creator – someone who has become known for being passionately creative. They could be a scientist‚ inventor‚ or entrepreneur. You may choose someone from the business world or from any area of life for this report. The person need not be famous per se‚ but must have made many significant contributions
Premium Creativity Innovation Invention
CRM of MAKRO Let me start by giving a brief idea of what Customer Relationship Management means. CRM‚ or Customer Relationship Management‚ is a company-wide business strategy designed to reduce costs and increase profitability by solidifying customer loyalty. True CRM brings together information from all data sources within an organization (and where appropriate‚ from outside the organization) to give one‚ holistic view of each customer. It’s a strategy used to learn more about customers’ needs
Premium Customer relationship management Customer service Marketing
system becoming more organised‚ systematic and efficient. Hence‚ the healthcare industry needs professionals who can handle these challenges. The programmes enable individuals to take on leadership roles by equipping them with training in planning‚ project and operational management‚ financial‚ material and human resource management. Programme basics The success of a hospital manager lies in several things - multidisciplinary conceptual skills to protect the medical
Premium Health care Healthcare Medicine
Customer relationship management (CRM) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize‚ automate‚ and synchronize sales‚ marketing‚ customer service‚ and technical support. Roles of Customer Relationship Management (CRM) in Airline Industry: Today’s global marketplace‚ airlines are countered with unstable and highly competitive business environment. Most airline companies perceive that it is increasingly important to
Premium Customer relationship management Customer service Marketing