OPERATIONS MANAGEMENT CASE 1 Shouldice Hospital Introduction Shouldice Hospital‚ set up in 1945 by Dr. Earl Shouldice‚ is located near Toronto. It follows the business model of focus on a single standardised service for a narrow target of consumers‚ rather than to provide customised solution (as in a general clinic or hospital). It focuses on providing quick‚ convenient‚ and reliable cure for external types of abdominal hernias. The Hospital uses its own technique‚ called the Shouldice
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For the month of July 2016‚ The New London Hospital Association‚ Inc. generated a consolidated loss from operations of $177k compared to a budgeted loss of $247k. Non-operating revenue was $109k compared to a budget of $83k‚ resulting in a positive variance of $26k. Gross Revenue – The first month of FY17 started off with consolidated gross revenue $192k lower than budget‚ but favorable to July 2015’s gross revenue by $300k. Within the Hospital‚ the departments with the largest favorable revenue
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2010 Guidelines Committee ISCCM Dr Narendra Rungta (Convenor) Members – Dr Deepak Govil‚ Dr Sheila Nainan‚ Dr Manish Munjal Dr J‚Divatia (President) ‚ Dr C K Jani (Secretary) Background ICU is highly specified and sophisticated area of a hospital which is specifically designed‚ staffed‚ located‚ furnished and equipped‚ dedicated to management of critically sick patient‚ injuries or complications. It is a department with dedicated medical‚ nursing and allied staff. It operates with defined
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Number- M00470967 HRM 1004 MANAGING ORGANISATIONS MODULE LEADER- Dr Sara CALVO MODULE TUTOR- Dr PARISA DASHTIPOUR WHAT ARE THE LESSONS ON LEADERSHIP THAT ARAVIND HOSPITAL CASE BRINGS FORWARD FOR YOU? HOW DID ARAVIND BOOST ITS EFFICIENCY FROM TWO TO SEVEN TIMES (MCDONALDIZATION) ARAVIND EYE CARE HOSPITAL-McDONALDIZATION INTRODUCTION: In the present scenario achieving effective and efficient health care services is an acute issue that needs an immediate attention. In developing
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Stat: Concern over the quality of health care services in Bangladesh has led to loss of faith in low utilization of public health facilities‚ and increasing outflow of Bangladeshi patients to private hospitals. The public health sector is plagued by uneven demand and perceptions of poor quality. Countrywide‚ the underutilization of available facilities is of significant concern. For example‚ one study shows that the overall utilization rate for public health care services is as low as 30% (Ricardo
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Decision Case #13 Shouldice hospital offers an enriched and comfortable experience for patients accepted into the program for hernia operations. As soon as they arrive at the hospital they are interacted with very closely. Administrators and surgeons spend time with their patients prior to the operation to ensure that their needs are met and that their stay at Shouldice is a comfortable and successful one. After a normal hernia operation at a hospital or another institution‚ patients are
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Problem Summary The Riverview Children’s Hospital is eight months behind schedule with the implementation of a new computerized financial system. Management wants the system to be in place by the end-of-year audit [April]‚ which is only six weeks away. However‚ management estimates that there is only a fifty percent chance that the system will function correctly if its implementation is rushed. While this makes a case for delaying the implementation‚ it also pushes the schedule into another
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Toni Morrison’s A Mercy Toni Morrison’s A Mercy: Critical Approaches Edited by Shirley A. Stave and Justine Tally Toni Morrison’s A Mercy: Critical Approaches‚ Edited by Shirley A. Stave and Justine Tally This book first published 2011 Cambridge Scholars Publishing 12 Back Chapman Street‚ Newcastle upon Tyne‚ NE6 2XX‚ UK British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library Copyright © 2011 by Shirley A. Stave and
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For the exclusive use of N. VAIDYA‚ 2015. IMB 425 SUHRUTA KULKARNI‚ KRIPA MAKHIJA AND U DINESH KUMAR APOLLO HOSPITALS: DIFFERENTIATION THROUGH HOSPITALITY The ‘‘wow’’ factor in service relies on constant innovation and demands continuous and sensitive focus on all issues that may affect the patient’s stay in a hospital. Every touch point of the hospital needs to be ‘‘alive’’ and the client must be able to feel the warmth offered. The culture of service is imperative in today’s scenario‚ where the
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6/21/12 IBS Case Studies IBS Hyderabad Date: 21/06/2012 Time: 23:52:14 ITSY/041 IBS Center for Management Research License to use IBS Hyderabad for Sem I‚ class of 2014 Bumrungrad’s Hospital 2000 Information System This case was written by K. Prashanth‚ under the direction of Vivek Gupta‚ IBS Center for Management Research. It was compiled from published sources‚ and is intended to be used as a basis for class discussion rather than to illustrate either effective or ineffective
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