Let’s define what CRM is first. CRM stands for Customer Relationship Management. The goal of implementing such management system is as follows: Source: Marketing Management‚ 12th edition‚ Kotler & Keller. According to Peppers and Rogers‚ one-to-one marketing that can be adapted to CRM marketing are as follows(This is the complete list of the above diagram): Identify your prospects and customers. Differentiate customers in terms of their needs and their value to your company
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10 [pic] Pizza Hut in Australia Operations As we sitting down to dinner eating pizza from Pizza Hut and watching television‚ we see an ad for Australia and there eating habits. We wonder if Pizza Hut operates in Australia. Indeed‚ we found out that Pizza Hut is a successful franchise in Australia and counts “around 325 stores” (Our Story‚ 2008)In order to understand Pizza Hut’s success story in Australia‚ we are going to compare how Pizza Hut operates in Australia compare
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Intoduction In October of 2003 workers at Emerald City Pizza (a Pizza Hut franchise in the Tacoma/Seattle area) began an extensive organizing drive to improve their wages and working conditions. The fight was long and bitter. Some workers spent more than eight months going store to store‚ patiently explaining the benefits of forming a union. In the end‚ however‚ the movement fell short of victory. Nonetheless‚ it galvanized many Tacoma Pizza Hut workers and rallied support from Emerald City employees
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INTERNATIONELLA HANDELSHÖGSKOLAN HÖGSKOLAN I JÖNKÖPING Customer Loyalty Research - Can customer loyalty programs really build loyalty? Bachelor thesis within Business Administration Author: Kellgren Cecilia Moradi Ladan Romppanen Maiju Tutor: Jönköping Johansson Anette‚ Raviola Elena January 2007 JÖNKÖPING INTERNATIONAL BUSINESS SCHOOL Jönköping University Kundlojalitets forskning - Kan lojalitetsprogram verkligen skapa lojalitet? Kandidat uppsats inom Företagsekonomi Författare:
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Pizza Hut: A Beginning The journey began in 1958‚ when two college students and brothers from Wichita‚ USA‚ Frank and Dan Carney‚ opened the first Pizza Hut restaurant at their hometown on June 15‚ 1958. After borrowing $600 from their mother‚ they purchased some second-hand equipment and rented a small building on a busy intersection in Wichita. The result of their entrepreneurial efforts was the first Pizza Hut restaurant‚ and the foundation for what would become the largest and most successful
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Summary Pizza Hut started out as a pizza parlor opened up by two brothers in Topeka‚ Kansas. Today‚ the company has restaurants all over the world and its annual sales are in the billions. The growth of the company was due to a good product being delivered at a good price and offering perceived value. The company has adjusted to new entrants into the market and has managed to stay ahead of the competition. The philosophy for growth is simple: Take care of the customer‚ and the customer will take
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RETAIL PROJECT ON PIZZA HUT GROUP MEMBERS:- 1) JASMEET DUA 2) HITIKANT SAHOO 3) RAHUL GYANESWAR 4) RUDRA PRATAP HOTA 5) ASHUTOSH PRATAP SINGH CONTENTS 1) INTRODUCTION………………………………………..1 2) RETAIL ENVIRONMENT…………………………….2 3) POSITIONING…………………………………………...3 4) MARKETING STRATEGY…………………………….4 5) PRODUCT ASSORTMENT…………………………….5 6) PRICE POSITIONING………………………………….6 7) CUSTOMER PROFILE…………………………………7 8) CONSUMER PULL FACTORS………………………...8 9)
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Street‚ Angeles‚ Pampanga Fast Food Chain Greenwich Pizza is one true Filipino pizza chain. It is a small entrepreneurship that made an extraordinary leap to the big league. What started out as a small over-the-counter pizza store in the Greenhills Commercial Center in 1971‚ is now the Philippines biggest pizza chain. We are not just the biggest. We are the Philippines favourite pizza chain. We give you a scrumptious blend of exciting pizza and pasta innovations‚ all prepared for the comfort of
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[Year] IBS Administrator [PIZZA HUT: AN ANALYSIS OF SERVICES] Submitted to: Prof. K.C. Prakash Submitted By: Pallavi (07BS2758) Table of Contents Company Profile ……………………………………………………………………….02 Industry profile…………………………………………………………………………10 Major competitors profile……………………………………………………….……13 Literature review……………………………………………………………………….20 Marketing Mix Analysis………………………………………………………………..23 Marketing Mix Of Competitors………………………………………………………
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GROUP MEMBERS Ahmad Hazrul Hakim bin Anuar Wan Nur Hazirah bt Wan Sukri Noor Azmina Syafawati bt A. Hamid Nurul Izaty Bt Mohd Aziz ORGANIZATION BACKGROUND • Kenny Rogers Roasters (KRR) is a chain of chicken-based restaurant. • KRR is now part of Malaysian under Berjaya Corporation Berhad. • KRR is a franchise company owned by KRR International Corporation. • 74 restaurants in Malaysia and 8 in Indonesia. • Brand tagline is “less fat‚ less salt‚ less calories” • Muffins‚ jacket potatoes‚ vegetable
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