Introduction Welcome to the unit Deliver and monitor a service to customers (BSBCUS301A). Work through the information to learn about: * keeping an eye on customer needs * delivering service to customers * monitoring the quality of service that employees deliver to customers * reviewing customers’ satisfaction and suggesting ways to improve the quality of service. Knowing your customers Customers can be described as external and internal customers. Your organisation may have corporate
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CHAPTER 4 DESIGN OF THE PROPOSED SYSTEM 4.1. Description of Proposed Solution Based on my interview‚ observation‚ questionnaire‚ and my personal experience of having a treatment in Clinic XYZ‚ optimization of the current system is proposed. The proposed system will be moving the patients’ data from paper base into computer base. As mentioned on the previous chapter‚ the biggest problem of the current business process in Dental Clinic XYZ happened because they are still using paper based
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For the fast food chains‚ it is no doubt that McDonald ’s is successful in the world. It is known to all from children to elder. This is closely relevant to organization operation that produces food and services. Operation plays an important part in developing organization. In this paper‚ it provides McDonald ’s operation features and benefits which contribute to competitive advantages through operation analysis of fast food chains tycoon. McDonald ’s was established in 1954 is the world ’s largest
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Strategic Plan Part One Conceptualizing a Business Carmen Bryant BUS/475 August 8‚ 2012 Garold Cold Strategic Plan Part One Conceptulizing a Business In this paper it will explain my business‚ the products‚ and services as well as the customers who will be coming into the establishment. By developing a mission statement that will help create a vision statement for my business‚ and‚ it clearly will help the customers and employees understand what it is that I want for my business and what
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McDonalds Case Analysis The most important general environmental factors to be considered for the industry and McDonalds include its demographic‚ sociocultural‚ global‚ and physical environment segmentations. The demographic segment is important in terms of this industry because of the consumers that make up the fast-food industry. The demographic segment associated with McDonalds consists of a wide range of consumers with their new and improved menu that offers the success of the new dollar menu
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Strategic Plan‚ Part II: SWOTT Analysis Brittany Johnson BUS/475 March 25‚ 2013 Ramzy Noel Strategic Plan‚ Part II: SWOTT Analysis The Johnson Family Tutoring Company is located in Los Angeles‚ California. The company started when one person realized the need for help in Algebra for parents and students. Growing up‚ the business owner had an expressed interest in the field of mathematics and always maintained a love for it through her time in school. In the fall of 2006‚ a parent approached
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Strategic Plan‚ Part I: Conceptualizing a Business Strategic Plan‚ Part I: Conceptualizing a Business Entrepreneurship is awe-inspiring. It brings the creativity and passion into becoming a profitable organization. There are entrepreneurs who did not dream of their one idea growing to an enormous corporate organization. Then there are some who strive and work hard that become nothing more than a small family owned business. Developing and building a business does not manifest only on great
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1. TAYLOR PRINCIPLESIN McDONALDS MADE BY : MEENAKSHI AWANA (MBA/4505/11) 2. ABOUT MCDONALDS•McDonalds Corporation is the worlds largestchain of hamburger fast food restaurant• Serving around 64 million customers daily• Headquartered in the United States• The business began in 1940‚ with a restaurantopened by brothers Richard and MauriceMcDonald 3. The Principles of ScientificManagement Published by Frederick Winslow Taylor in 1911. He is often called "The Father of Scientific Management.“ His
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BUSINESS MANAGEMENT III MCDONALDS INTRO McDonald’s fast food restaurant is one of the largest franchises in the United States as well as aboard. Their top menu items include: hamburgers‚ cheeseburgers‚ McNuggets‚ and French fries. They are also known for one of their popular desserts: the apple pie and their breakfast sandwich: the Egg McMuffin. There are more than 32‚000 McDonald’s restaurants serving in 117 countries. More than 75% of McDonald’s restaurants worldwide are owned and operated
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There are few people in the world that do not know McDonalds‚ or recognize the famous Golden Arches. The success of the McDonald’s corporation is founded on the consistent quality of its hamburgers. Have you ever wondered why McDonald’s hot‚ fresh products taste the same everywhere in the world? It’s McDonald’s unique purchasing system and the relationship McDonalds shares with its dedicated suppliers that ensure the quality of products in every restaurant. At McDonald’s they have a saying
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