MGT/311 Quiz 1. Julie smiles and acts politely toward a customer at her checkout‚ even though she really deeply dislikes this customer. What is the term used to explain the disparity between the emotion Julie displays and the emotions she is actually experiencing? a. Emotional exposure b. Felt emotions c. Emotional dissonance d. Emotional distance 2. Sharon is unhappy in her job for many reasons. Yesterday a customer asked her where the shampoo was located. Sharon listlessly
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Week 2 Learning Team Assignment Quentin MGT 311 November 4‚ 2014 Eric Fowler The objectives for week one and two were to evaluate individual characteristics of employees‚ analyze the impact of individual employee characteristics on organizational performance‚ determine management methods based on individual employee characteristics‚ determine strategies to motivate employees‚ and create effective organizational communication. Characteristics of an employee
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Learning Team A discussed the learning objectives assigned for week three of class. Specifically‚ the team members discussed strategies to help develop effective groups and teams. The team members also discussed strategies to resolve conflict within organizations. The discussion included topics with which the team members felt comfortable or struggled with and how the weekly topics applied to team members’ business field. This paper summarizes Learning Team A’s discussions. Strategies to Develop
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Employee Portfolio MGT/311 Employee Portfolio Each of these employees has very different characteristics affect their performance in the organization. Being that Herman Haughton is much older than the other two employees. He has a much mature way if viewing things. Herman Haughton has made a career with our company and he is not looking to go back to school to advance at this point of time. Mark Ivory Haughton very much would like to learn more about his field of work therefore he is taking
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Mary Palm’s checking account had a starting balance of $785.63. She wrote a check for $57.00 for groceries and a check for $125.00 for a car payment. Yesterday she deposited $57.25 in her checking account. What is Mary’s current balance? A. $603.63 B. $796.38 C. $554.26 D. $660.88 www.InstantAnswerPlace.com DIRECT LINK TO THIS STUDY GUIDE: http://www.instantanswerplace.com/mary-palms-checking-account-starting-balance-785-63-wrote-check-57-00-groceries-check-125-00-car-payment-yesterday-deposited-57-25-checking-acc/
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University of Phoenix_MGT 311 Motivation Action Plan Paper You are a manager for Riordan Manufacturing. You recently administered a series of assessments to your three employees to give you a better understanding of their different traits. You have begun putting together an Employee Portfolio for each employee. Now you must use the information from the assessments to create a Motivational Plan. Resources: University of Phoenix Material: Employee Portfolio: Motivation Action Plan‚ Self Assessments from
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Week 5: Learning Team Reflection MGT/311 Organizational Development October 28‚ 2013 Week 5: Learning Team Reflection One of the objectives that the team discussed was diversity in the workplace. Major corporations have encountered issues concerning diversity in the work place. Our team can directly relate to this subject in the workplace since all of us are diverse minorities in our individual work place. It was discussed in the group that diversity in the workplace is the manager’s responsibility
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University of Phoenix Material Employee Portfolio: Motivation Action Plan Determine the motivational strategy or strategies that would likely be most appropriate for each of your three employees on basis of their individual characteristics. Indicate how you would leverage their employee evaluations to motivate each of the three employees. Describe one or more of the motivational theories and explain how the theories connect to each of your selected motivational strategies. |Team Member
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Groups‚ Teams‚ and Conflict Anne KamKim Deolal MGT 311 February 2nd‚ 2014 JOSEPH CLARK Groups‚ Teams‚ and Conflict This paper would be used as a guide to develop a usable plan to build teams and help eliminate conflict that has been created among the employees of Riordan Manufacturing. Riordan Manufacturing goal is to produce a new product but need to resolve internal conflicts among two to the employees. Utilizing various types of conflict management strategies would help alleviate any major conflict
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Week Three Summary For Mgt 311 Team E Learning Reflection Week Two MGT / 311 February 6‚ 2011 Team E Learning Reflection Week One In week three‚ Team E learned a variety of concepts surrounding organizational behavior. As a team we learned the three the different property groups that a manager may use to determine work groups. We have learned the different types of groups that may be formed that consist of two or more people. We also learned that while in a group conflict may be necessary
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