One‚ you are introduced to organizational behavior (OB) as a discipline. You also learn about a number of individual characteristics of employees‚ and you review both the effects those characteristics have on organizational performance as well as management methods that best align with those characteristics. You will address specific employee characteristics‚ including attitudes and job satisfaction‚ emotions and moods‚ personality and values‚ and perception and individual decision making. It is
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Week 3 – LT Chart / Matrix Part A: Motivational Theories Select 10 theories from the following list and compare and contrast their applications to your LT organizations. Robbins / Judge chapters 6 & 7 are great resources for this exercise. |Maslow Hierarchy of Needs Theory |Cognitive Evaluation Theory |Social Learning Theory |Job Enhancement | |McGregor Theory X/Y
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Effective Communication Learning Team C William Francois‚ Shannon Brennan‚ Dawn Rose MGT 311 August 10‚ 2013 Jamie Dorman Communication is an important part of an effective team or organization. Communication makes it possible for everyone to operate as one unit with every employee knowing the information needed to perform the job. There are different ways to communicate such as verbally‚ non-verbally‚ and visually. Each type allows communication to flow between people to
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is feeling. |happy or sad. | |What’s My Emotional |31- this score is right in the |Potential to move up into |If the score drops to low this can | |Intelligence Score? |middle |management within a company. |lead to problems within a team. | |Am I A Deliberate |33- tends to be quite deliberate |Will make decisions after well |Decisions can be over thought and | |Decision Maker? |
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MGT/311 Quiz 1. Julie smiles and acts politely toward a customer at her checkout‚ even though she really deeply dislikes this customer. What is the term used to explain the disparity between the emotion Julie displays and the emotions she is actually experiencing? a. Emotional exposure b. Felt emotions c. Emotional dissonance d. Emotional distance 2. Sharon is unhappy in her job for many reasons. Yesterday a customer asked her where the shampoo was located. Sharon listlessly
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Material Conflict Management Plan 1. Identify the available conflict management strategies and their strengths and weaknesses. Strategy | Strengths | Weaknesses | Compromising Strategy | My offer the last option due to other options have exhausted or failed. Lets other members consider others as well as developing sympathy. | Reduces the goal of all members involved. This results in the force of decisions as well as may not be long term due to risk of reoccurring of conflicts. | Team
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Week Two Group Summary Learning Team D 04/28/2013 MGT/311 Professor David Parson Over the course of the last two weeks‚ this class has discussed many topics. We have gone over the best ways of communication with staff‚ and the effectiveness of different techniques. We isolate which were the most important traits to possess‚ and how to best deal with employees who may possess traits that differ from our own. Communication would be the most important to use in training or learning what motivates
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Administration Department of Management BBA Program COURSE OUTLINE Term: Fall 2014-2015 Course Code and Title : MGT 4016: Conflict Management Credit : 3 credit hours Instructor : Nusrat Huq Office Location : Campus 1‚ 5th Floor E-mail : nhuq@aiub.edu‚ nusrathuq.aiub@gmail.com Prerequisites : BBA 3114 : Human Resource Management Course Description : Research has found that workers who experience conflict in their workplace are
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Week 1 Individual Assignment: Management Roles According to Robbins and Judge (2011)‚ Managers get things done through other people. As simplistic as that may sound‚ this singular function encompasses various functions that require an individual to utilize multiple skills and act in numerous roles. Henri Fayol breaks the managerial function down into 4 major categories; planning‚ organizing‚ leading‚ and controlling. As a manager steps into each of these functions‚ he/she must take on one of the
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University of Phoenix Material Team D Conflict Management Plan Introduction While developing the teams‚ the management group finds that there is currently some internal conflict among two of the employees chosen for this project. David Nguyen has spoken to his current manager twice regarding his feelings that James Deal is intentionally creating problems on the production line‚ which is causing David to miss his quality checks. James insists that he has no idea what David is referring to and
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