to candidates in advance of the examination date. The Backgrounder contains information about both the company and the industry involved in the case. Candidates are expected to familiarize themselves with this information in preparation for the analysis that will be required during the Case Examination. Candidates should note that they will not be allowed to bring any written material‚ including the advance copy of this Backgrounder‚ into the examination centre. A new copy of this Backgrounder
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PER: 8 1/10/11 Hotel Rwanda the movie is about the Hutu extremists of Rwanda beginning a terrifying campaign of genocide‚ killing hundreds of thousands of minority Tutsis while the rest of the world did nothing to help. The main character of this story is Paul Rusesabagina‚ a hotel manager at the fancy Les Milles Collines hotel in Kigali. Rusesabagina’s acts to save the lives of his family and more than a thousand other refugees‚ by granting them shelter in the besieged Hotel des Mille Collines
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Situated at the busiest part of the city‚ Bacolod’s L’Fisher Hotel brings the hotel experience to the next level. If you are looking for a kind place where comfort meets pleasure‚ then this hotel is perfect for you. Once in Bacolod‚ you will never have to worry where to locate this hotel since it’s set in the most commercialized part of the city. It is located at Lacson Street which is crowded by most public and private transportations every day. Surrounding it are known restaurants‚ posh coffee
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of the most noticed hospitality service providers is known by the name of SHERATON with an absolute commitment to customer satisfaction‚ this five star hotel is a great destination as a accommodation service provider‚ owned by Starwood Hotels and Resorts chain‚ every guest notice the innovative designs and marketing procedures that Starwood Hotels and Resorts does‚ but the most important and to complement all others efforts and that customer will not forget is the people‚ people that take care of
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TOTAL QUALITY MANAGEMENT ASSIGNMENT QUALITY MANAGEMENT SYSTEM IN HOSPITALITY INDUSTRY Definition of Quality management system: ISO 9000 defines a QMS as a management system to direct and control an organization with regard to quality. If we insert the ISO 9000 definitions for the words in italics we produce the following unintelligible definition: ‘A QMS is a set of interrelated or interacting elements that establishes and achieves policy and objectives that direct and control an organization
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seventies‚ which came up with one of my favorite songs Hotel California. Hotel California is a song that is subtle because the song has many distinct images and unusual twists of phrases‚ there are several possible interpretations‚ philosophies‚ and ideas of what this song could mean to different people. It does not mean that this song is not argumentative; it just means that it depends on the listener and there opinion on the meaning of the lyrics. Hotel California’s main claim is to cover all aspects
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Model answers to short cases Acme Whistles 1. What is the overlap between operations‚ marketing and product/service development at Acme Whistles? The simple answer to this question is‚ ‘There is a very significant overlap between these functions’. The underlying question is ‘Why’? Partly‚ the reason is size. As Simon Topman says in the example‚ small companies cannot afford specialist functions so at a managerial level everyone does everything to some extent. This becomes especially true when
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Case questions • What is the cost of capital for Marriott’s as a whole at the prevailing capital structure vs. at the target capital structure. ➢ Be prepared to defend your specific assumptions about the various inputs adopted into equations. For example‚ the team is expected to suggest the proposed market risk premium. ➢ WACC should be estimated for the overall firm ▪ CAPM – equity beta vs. asset beta - see Section F • Compute a separate cost of capital
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countries and reduce the chances to find the optimal investment opportunity. In the following section‚ the political structure of Ireland and Portugal will be presented to provide useful advice for the investment decision in the chemical industry. Therefore‚ information about overall politics‚ specific economic policies and tax arrangements will be stated. Ireland Ireland is a parliamentary democracy which is based on the National Parliament consisting of the President‚ the House of Representatives
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The micro-macro dilemma relates to a variety of circumstances and situations and is essential for numerous decisions daily that people make. This is particularly true for many of the business decisions that organizations make in concerns to marketing. From the perspective of marketing‚ high-powered engine in cars is a pleasurable and worthwhile option or many consumers‚ especially consumers who enjoy driving high-powered vehicles or participate in recreational activities that require the high-powered
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