competitive business environment‚ business organizations are striving to stand out from their competitors and attract targeted audience by providing consistent and reliable customer service. However‚ if a business organization is to implement effective customer service programs‚ they must have their employees acquire a set of skills that collectively encompass the business social/interpersonal area. Although business social/interpersonal skills cover many dimensions of business‚ some common business mistakes
Premium Etiquette Management Customer service
BUSINESS ENVIRONMENT ACKNOWLEDGEMENT We would like to thank our professor ANUPA GODSE for giving us the opportunity to carry out this project. It was a very enriching experience. We look forward to doing more of such projects in the future. INDEX Acknowledgement…………………………….……………………….……….1 Introduction to the company………….………………….………3 Introduction to the case……... …………………………….….4-5 The legal battle…………………………………………….......6-9 Time line of the case study….…………………………………
Premium Aquifer Kerala Water resources
Introduction Business Environment included the actors and forces outside the organization that influence management’s stability to develop and maintain successful transactions with its target customers and stakeholders. The objective is to establish the importance of analyzing the types of environmental forces. The environmental forces are political-legal forces‚ economic forces‚ socio-cultural forces and technological forces. In other words‚ these forces (PEST) strongly affect the way of business is conducted
Free Economics Strategic management
EXTERNAL ENVIRONMENTAL FACTORS There are 7 external environmental factors. They are political‚ economic‚ sociocultural‚ technology‚ customers‚ competitors and suppliers. Each of these factors have a great impact to an organization. They offer both opportunities and treats to organization. POLITICAL factors refer to the relationship between a business and a government. Every organization must spend a great time and money to meet with governmental regulation. ECONOMIC factors refer to the conditions
Premium Management Organizational structure Quality management
belongs to On the basis of presentation and systematic overview of different market structures and market forces as well as the global factors affect to economy and shape national business activities‚ I strive to indicate an insight about the behavior of organizations in their market environment and how the global factors serious impact on production and business activities. In this report‚ I decided to choose two organizations—including EVN (Vietnam Electricity) and VINAMILK (Vietnam Dairy Products
Free Economics Perfect competition Monopoly
customers are important? Customers are the most important people for any organization. They are the resource upon which the success of the business depends. When thinking about the importance of customers it is useful to remember the following points: 1. Repeat business is the backbone of selling. It helps to provide revenue and certainty for the business. 2. Organizations are
Premium Demographics Customer Customer service
(ref: Unit 2 Types of Business). Mary Chia Holdings is owned and controlled by just one person although it may have many employees. It is the oldest and most common form of business ownership. Not only that‚ it is also the easiest form of business to start with limited funds whereby the owner‚ Mary Chia‚ registered her business under the Business Registration Act. But‚ there is no legal distinction between her personal property and the assets of the business. In case her business fails‚ her liability
Premium Male Female Sex
select a business organisation based in UK and iddentify the type of this particular organisation and its purpose‚including its vision and mission.based on your selected organisation.(please select NEXT Plc) a)carry out a stakeholder analysis of this organisation.describe the extent to which this organization can meet the objectives of different stakeholders. b)explain the various responsibilities of this organisation and strategies which can be employed to meet those responsibilities c)describe
Premium Economic system Organization Management
technique. An association that has a decent picture and has the backing of its group gatherings‚ for example‚ the media‚ government and workers is more imperative than its opposition in the business sector. AirAsia had done tons of community project where it had helped in keeping the relationship stronger between customers‚ workers and managers. One of the projects was the awareness development #GREEN24‚ expected to uplift mindfulness and advance economical activities that will have an unmistakable
Premium Kuala Lumpur International Airport Malaysia Airlines Force
George Coulston Unit 1 Business Environment D1 1.0 INTRODUCTION In this assignment I will rank the stakeholders of Tesco relating to importance to the organisation with 1 being the most important and 7 being the least important. I will then write a statement about the importance of each stake holder relating to Tesco. 2.0 IMPORTANCE OF STAKEHOLDERS STAKEHOLDER | IMPORTANCE 1=HIGHEST - 7= LOWEST | JUSTIFICATION | Customers | 1 | Customers are the most important stakeholder
Premium Stakeholder analysis Employment Stakeholder