POLY A study of the factors influencing customers’ loyalty in Namibian banking sector A research proposal submitted to the faculty of Economics and Management sciences in partial fulfilment for the Bachelor of Business Administration Degree By CARLOS NDESHY Student Number: 201034567 March 2014 Table of content Abstract Introduction Problem statement Overview Research objectives Research questions Key literature Research design and
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small micro-organism that cannot be seen through naked eyes but only through the use of a microscope. Some of the Micro-organism in the environment include; bacteria‚ viruses and fungi to mention but a few. Whereas some Micro-organisms are associated with causing of diseases others are known for destroying the balance in the ecosystem. However‚ this is not always the case because some of them are useful in recycling important nutrients back into the ecosystem. Just like human beings‚ for micro- organism
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Preparing to Teach in the Lifelong Learning Sector Unit 4 Using Inclusive Learning and Teaching Approaches in Lifelong Learning Individual Learning Record Delivery of a micro-teaching session on a new subject As part of your teacher training you are expected to give a micro-teach on a subject you have not delivered before. This could be a hobby or personal interest‚ the choice is yours. Topics chosen have included making cards‚ a favourite book or film‚ yoga...However‚ what is important
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Insurance Insurance is an essential part of running any business. If you are operating a small business you need more than just property insurance. Taking out the right insurance will help protect your business and minimize its exposure to risk. Your insurance requirements will vary according to the type of business you are operating‚ but you should be aware that some forms of insurance are compulsory‚ such as
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References: (Zeller & Meyer‚ 2002). Asian‚ Dr. Yunus began a micro-finance program among women in Bangladesh in 1976‚ following the wide-spread famine in 1974 (Abdulrahman‚ 2007). In 1998‚ it was first time micro finance industry in Somaliland (as cited in Bekkin‚ 2007) program; in 1996‚ SA’ID received its first substantial capital injection from Oxfam America (Saacid Foundation report
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content 1.0 Banking risk 2 1.1 Credit Risk 2 1.2 Illegal lending risk 3 1.3 Illegal fund-raising risk 3 1.4 Financial swindling risk 3 2.0 Bank Risk Classification 4 2.1 Credit Risk 4 This is the main risk of commercial banks. Means of access to bank credit to support the possibility of a debtor can not repay on time and in accordance with the contractual principal and interest. In today’s commercial banking business diversification‚ not only the traditional credit risk remains a major
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expectations in banking sector. Abstract This research explores the relationships between service quality‚ customer involvement and customer satisfaction in the highly competitive banking sector. The study sought to identify the most important attributes in bank settings‚ which may be used to review characteristics of the banks as experienced by customers. The main aim is to find out customer service quality performed by banks at present and expectations of customers from the banking service. From
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helps them out. The way I would define structural adjustment programs is as a program that wanted to establish political reforms to help the domestic economy be more competitive in the global market. As for microcredit it is defined as a non-profit banking system that loans out small amounts of money to the poor that cannot offer up any collateral for a traditional bank loan. The structural adjustment programs were pushed by international lending agencies such as the International Monetary Fund. Microcredit
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International Review of Business Research Papers Vol. 3 No.5 November 2007 Pp.123-133 Brand Equity‚ Customer Satisfaction & Loyalty: Malaysian Banking Sector Norbani Che-Ha* and Shahrizal Hashim** Services cannot be seen‚ felt‚ tasted or touched in the same manner in which goods can be sensed. Therefore‚ the key to success in services marketing is to ‘tangibilizing the intangible’ by using an extrinsic cue like a brand. Moreover‚ brands that are high in brand equity are organization powerful
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Synopsis of Research Proposal for M. Phil Degree Topic Executive Development Programs in the Banking Sector in Bangladesh – A Study of Cases Submitted to: Dr. Faruq Ahmed Department of Management Studies University of Dhaka Submitted by: Hazera Khatun February 12‚ 2013 Dhaka‚ Bangladesh Introduction: Employees are the most important asset of any organization. Now-a-days‚ the main focus of all companies is to attract‚ develop and maintain an
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