element. In terms of hotel industry‚ the physical environment is of what is known as the servicescape‚ which is the space customers are surrounded when consuming the service. • Exterior facility: The environment and signage around the hotel‚ the parking area and even the design of the building itself are the key elements of the exterior servicescape. (Wakefield et al‚ 1996) • Interior facility: Ambient conditions‚ such as the colour‚ temperature‚ sound and smell of the hotel is a package of
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programs that provide credit for self-employment and other financial and business services like savings and technical assistance to low income people. The meaning of Micro finance includes small scale financial assistance to people who work in agriculture‚ animal husbandry‚ fishing‚ poultry farming‚ trading‚ herding and running small or micro enterprises etc. It also renders services like insurance‚ group empowerment programme‚ and technical assistance in various income generating activities etc. According
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Background PC House (PCH) PLC was established in 1997 with the vision “To be the benchmark in ICT in Sri Lanka”. Its first showroom was opened with two employees & before the collapse in 2012; PCH had evolved in to a staff of around 500 employees with 35 Branches Island wide. The company engaged in the business of importing‚ assembling and distribution of all types of computers and electronic equipment. The values of the PCH were spreader among customer centric service‚ speedy service‚ commitment
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Introduction The acid-fast stain was developed in 1882 by Paul Ehrlich. Ehrlich was working with Mycobacterium tuberculosis‚ the bacilli responsible for tuberculosis‚ and found a technique that renders M. tuberculosis distinguishable from nearly all other bacteria. Acid-fast staining is‚ therefore‚ known as a differential stain. Mycobacterium and some Nocardia species are considered acid fast because‚ during the acid-fast procedure‚ they are able to retain the primary dye even when decolorized
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Cost-based pricing is the simplest pricing strategy. Using this strategy price is set by adding some mark-up to the cost of the product. This strategy works if firm’s prices are not too high as compared to the competition. (Kotler P. ‚ Armstrong‚ Saunders‚ & Wong‚ 2005) Another cost-oriented pricing strategy is Break-even Pricing. Firms determine the price at which they can recover manufacturing and marketing cost‚ or make targeted profit. (Nagle & Hogan‚ 2006) Competition-based Pricing is when
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Case Example Delhi Metro Case Problem • MD of Delhi Metro worried as Projected revenues were Rs 674.5 million below the projected costs for next year • Rs 200 million promise from State • A shortfall of Rs 474.5 million • Another possible source of fund – City funds Delhi‚ Noida and Gurgaon- But unlikely due to problems in city Budget • How to solve his pending budget crisis? Case Problem (continue………) • Mr. Sreedharan glanced through a Business magazine while his thoughts travel in the
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01DEFINE AND EXPLAIN A RANGE OF CORE ECO TERMS AND CONEPTS INCLUDING ECONOMIC SURPLUS OPP COST AND SUNK COST DEFINE AND EXPLAIN A RANGE OF CORE ECO TERMS AND CONEPTS INCLUDING ECONOMIC SURPLUS OPP COST AND SUNK COST CHAPTER !: THINKING LIKE AN ECONOMIST Scarcity principal: due to limited resources to satisfy unlimited wants‚ trade offs occur in terms of having more of one good and less of another Economic decision: any decision when securing something of value means going without something
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ABOUT HILTON HOTELS Hilton worldwide is a major player in the hospitality industry worldwide‚ crossing the hotel area from lush full-benefit lodgings and resorts to suites and mid valued inns. Its brands consideration contained its more than 3‚300 lodgings in 77 nations and incorporate Waldorf Astoria inns and resorts‚ Conrad lodgings and resorts‚ Hilton twofold tree‚ Embassy suite lodgings‚ Hilton enclosure Inn‚ Hampton Inn and suites‚ Homewood suites by Hilton and Hilton Grand excursions. This
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RUNNING HEAD: MICRO-ORGANIZATIONAL BEHAVIOR Micro-Organizational Behavior Robert Alford Grantham University MICRO-ORGANIZATIONAL BEHAVIOR Abstract During the course of this class my focus will be on the use of micro-organizational behavior and to focus on and discuss the finer points of behavior within a large organization such as that of the military or that of Wal-Mart Corporation. Furthermore I will talk about the process of decision-making and cooperation
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hospitality.”1 This is the stated philosophy of the luxury hotel company that Conrad Hilton‚ the founder of Hilton Hotels‚ used to extend his desire for his company to offer customers a kind‚ hospitable‚ and luxury setting. Conrad started the hotel chain by purchasing a single 40- room hotel from Cisco‚ Texas in 1919. Since then the corporation has grown into more than 2‚800 hotels and 490‚000 rooms in more than 80 countries as of 2006. Hilton Hotels Corporation headcourters are located in Beverly Hills
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