ASSIGNMENT OF BUSINESS TO BUSINESS “MICROSOFT CORPORATION – THE DESIGN OF MICROSOFT SUPPORT NETWORK 1.0” BY KUNAL CHAKRABARTI‚ EPGP-03-042 SABYASACHI MAHAPATRA‚ EPGP-03-072 SOURAV MISHRA‚ EPGP-03-237 BACKGROUND: Microsoft Product Support Services (PSS) is the group who answers the phone when you call technical support for help. When you call PSS‚ the tech support representative will ask you how you’re going to pay for the call. Rates vary depending on whether you
Premium Computer software Technical support Operating system
the world. 2. What are the legal impediments to Microsoft growing its sales in China? What are the political impediments? The legal impediments to Microsoft in China are the laws that are in place to prevent piracy of software but are lightly enforced by the foreign government authorities. This non-action forcing Microsoft to decrease the purchase price of about 200% to stay in competition against the software pirates. Though Microsoft has taken such drastic measures‚ they are still in
Premium Microsoft Government Computer software
Microsoft Monopoly Corporation Samantha F. Grinvalds DeVry University The Microsoft Corporation has lead people believe that they were attempting to gain monopoly power in the computer operating systems market. A monopoly market structure consists of having one firm that has control of the resources and market by selling a unique good that has no available substitutes‚ in which; make it very difficult for others to enter into this market. In America‚ we enjoy a free market rather than
Premium Monopoly Economics Perfect competition
The Microsoft office platform includes 3 features: Word‚ Excel and PowerPoint. Each program has it own individual characteristics that can be useful to any type of working environment. Microsoft Word is a full-featured word processing program that all you to create many types of personal and business documents‚ including flyers‚ letters‚ memos‚ resumes‚ reports‚ fax cover sheets‚ mailing labels‚ etc. With Word you can easily attach files. It helps you create a “good heading structure.” It ensures
Premium Microsoft Office Microsoft Word Microsoft
Case Analysis: THE RISE OF AIRBUS‚ 1970-2005 I. Brief Summary of the Case Airbus’s early history dates back to 1960s. Unable to develop a commercially viable passenger jet during the post war years‚ French aircraft manufacturers decided to form alliance with other aircraft manufacturers to compete with the American jet makers. During the Paris Air Show of June 1965 the French aircraft executives initiated a series of informal meetings between representatives of the major European airline
Premium Airbus Manufacturing EADS
* Microsoft Windows * Microsoft Windows is the most commonly used operating system in personal computers and is installed‚ distributed‚ and sold by most successful businesses in the United States. A discussion of what makes Windows the best choice for an operating system for a personal computer is included here. This discussion will examine the points why Windows is a popular operating system and compare it to other operating systems. With discussion points of memory management‚ process management
Premium Microsoft Windows Operating system Windows NT
70–680 Notes Chapter 1 (pg. 45) Windows Vista Improvements * New Improved Desktop – Windows Aero * Windows Sidebar – Sidebar with gadgets * Improved Windows Firewall – Restrict OS resources if used in unusual ways * Parental Controls – Set specific sites‚ set times for specific users * User Access Control (UAC) – Security features that allow standard users to perform administrator functions through credential prompt * Windows Search – Search files or applications quickly
Premium Windows Vista
going right with this business? Based on analysis in EXHIBIT1&2‚ the revenue of Horniman Horticulture grows steady and strong. Revenue growth ratio rose from2.9% in 2002 to 15.5% in 2005‚ which was much higher than the benchmark. Gross profit in 2005 was $545‚400 which was much higher than $470‚500 in 2004. In 2005‚ the return on assets was 5.1%‚ which was nearly twice higher than benchmark. The return on capital was 5.4%‚ which was 1.4% higher compared with the benchmark. In the balance sheet‚
Premium Accounts receivable Balance sheet Generally Accepted Accounting Principles
What is a Database? A database is simply a collection of related information. For example‚ if you gathered together all your photographs‚ you would have a database of photographs. If you collected all your photographs that included your dog‚ you would have either a more targeted database or a subset of your larger database. If your database is small (for example‚ your home insurance policies)‚ you can probably manage the information manually. In such instances‚ you might use a traditional management
Premium Database SQL
Nottingham University Business School MSc Programmes [Research Methods for Finance and Investment] [Critical Evaluation of Articles by Russel (2005) and Brown et al. (2005)] [Konstantin Dambaev] Student ID: [4158276] Word count: 3007 (without headings)‚ 3234 (with headings). COPY [1] It’s a question of trust: Balancing the relationship between students and teachers in ethnographic fieldwork Russell‚ L. 1. The researcher says that “[i]ntense observations
Premium Scientific method Ethnography Research