Bhargav Deliwala Shalin Parikh EPGCMM-006-06 EPGCMM-006-19 Microsoft Corporation: The design of Microsoft Support Network Question 1- What factors suggest that Microsoft’s PSS Division needs a more comprehensive and flexible approach for its service offerings? Answer 1- Service Cost :Service Cost is always a concern for any organization. A routine review it was found that service cost increased from thedivision’s Profit and Loss statement. It was projected that service expenditures would become
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Q1. Microsoft chose not to capitalize any software development cost and thus expensed them all as R&D. Assume that 60% of the reported R&D could have been capitalized and spread out over the following two years. For example. The amount of R&D capitalized into 1995 would be evenly spread out among 1996 and 1997. If this were the case how much would net income have been in 1997 and 1998? What would be the percentage increase in net income from 1997 t0 1998? Compare that to the actual reporting change
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Situation: Microsoft (MS) is losing money in PRC‚ partly because of the lack of intellectual property protection in that market and partly because its product (Windows 3.1) can not meet local customers" needs due to low level of localization. Since localization of Window 3.1 seems indispensable for MS to succeed in the promising PRC market‚ the question for MS is choosing the best localization solution from the available three choices. These choices are either leaving the market open for Software
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Google‚ Apple‚ Microsoft Case 1. Apple is the leader in mobile software apps‚ thanks to the popularity of the App Store for its iPhones. They are also working on the front line of mobile computing. Apple has had enormous success in the Internet era‚ thanks to devices that they provide. They also have a loyal customer base that is always growing and continues to buy the new Apple products. Another reason for their success is because of the App Store. Google also has a dog in the fight when talking
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Microsoft is an American multinational technology company‚ which is stationed in Redmond‚ Washington. The company develops and also licenses and manufactures computer software‚ electronics‚ and personal computers. Founded forty-one years ago and becoming one of the biggest electronic companies on the planet‚ Microsoft has become well established. The company has had bumps in their forty-one years of operations‚ though. The United States v. Microsoft antitrust case was initiated on May18‚1998 by the
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Microsoft Zune and Apple iPod I. Introduction: Hook: Portable MP3 players have come a long way since their humble beginnings in the late 1990s. Subjects: Microsoft Zune and ipod Purpose: analyzing differences between two mobile T.S: The world’s first MP3 players‚ The Eiger Labs MPMan F10 and the Diamond Multimedia Rio PMP300 were shipped with 32 Mbytes of internal memory. MPEG Audio Layer III (MP3) the standard for audio compression that makes any music file smaller with little or
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RT E R A P U B LI C ATI O N O F TH E B E ST P R A C TI C E I N STITUTE CHAPTER 10 MICROSOFT CORPORATION SHANNON WALLIS‚ BRIAN O. UNDERHILL‚ AND CARTER MCNAMARA Leaders Building Leaders—transforming Microsoft’s high-potential development experience that integrates assessment‚ coaching‚ mentoring‚ learning circles‚ action learning‚ and business conferences. ■ ■ ■ Introduction What Led Microsoft SMSG to Make the Change Expo Leaders Building Leaders—The New High-Potential Development Experience
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Question 1 Consider the following Excel screenshot: Cells C10:C13 are a named range called “Province”. Which of the following is the correct entry in the ‘Source’ field in the data validation dialogue box to display the drop-down list in the cell F4 if cells C10:C13 is a named range called “Province”? A) B) C) D) Ontario‚Quebec‚Alberta‚British Columbia =C10:C13 Province ={Ontario‚Quebec‚Alberta‚British Columbia} Questions 2‚ 3 Consider the following Excel screenshot: Which of the following is
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GROUP A PRESENTATION: Leibler (“True and fair view- an imaginary view”) argues “in an ideal world‚ and with just a little imagination‚ accounting standards would always produce a true and fair result. But this is not necessarily so in the real world” (p 61). o What is the problem that Leibler identifies in his paper with respect to the ‘true and fair’ requirement? o What solutions does Leibler suggest to ensure that reporting entities do a better job at addressing the ‘true and fair’ requirement
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1. ________ is an early aid to counting. (a) Calculators (b) Organisers (c) Fingers (d) Computers 2. The Abacus is a ______ device (a) Modern (b) Mechanical (c) Electrical (d) Chemical 3. Among the following‚ who is a French man (a) John Napier (b) Blaise Pascal (c) Gottfried Leibniz (d) Herman Hollerith 4. Early men started counting by using (a) Abacus (b) Computers (c) Blocks (d) Fingers 5. Abacus is an instrument known to have been used for counting as far back as
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