Fair Trading Factsheet Complaints handling November 2007 Need more information? Call Consumer Affairs Victoria on 1300 55 81 81. Quick tip Successful businesses work hard to keep their customers satisfied. Although prevention is better than cure‚ it is almost inevitable that at some stage you will receive a customer complaint. Don’t presume a customer complaint is a negative experience because‚ if handled well‚ it can be a valuable learning tool. An effective complaints handling
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Introduction Regional Express Pty Ltd (REX) is an Australia based independent regional airline. REX is an excellent example as it is the Australia’s largest regional airline outside the Qantas group of companies and operates routes in New South Wales‚ South Australia‚ Victoria‚ North Queensland and Tasmania. This study aims to examine REX current sustainable core competencies and its key strategic initiatives based on the SWOT and stakeholder analysis. Then‚ key stakeholder implications of REX’s
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to four years by 2050‚ with up to 50 per cent more extreme danger fire days.” Moreover they talk about high global scnario .there are more examples. ‚ under a "high global warming scenario"‚ catastrophic events are predicted to occur every year in Mildura‚ and firefighters have been warned to expect up to a 230 per cent increase in extreme danger fire days in Bendigo. And in Canberra‚ the site of devastating fires in 2003‚ we are being asked to prepare for a massive increase of up to 221 per cent in
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Understanding and responding: for professionals working with children who have experienced sexual abuse Child sexual abuse Acknowledgments Published by Office for Children‚ Victorian Government Department of Human Services Melbourne‚ Victoria May 2009 © Copyright State of Victoria‚ Department of Human Services‚ 2006 This publication is copyright. No part may be reproduced by any process except in accordance with the provisions of the Copyright Act 1968. This document
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3. Audit risks 6 Threats to Regional Aviation Carbon Tax Additional cost burden Air services will be taxed Carbon Tax proposed to be $23 per mt CO2 equiv Rex Consumption approx. 115‚000 mt CO2 pa No shielding for regional air services Regional air services should be shielded at 100% En Route Scheme Rex thin routes potentially affected once rebates stops: Taree‚ Grafton‚ Melbourne/Griffith‚ Bathurst‚ Moruya‚ King Island and Merimbula Security Screening Current Rules Required for aircraft
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Introduction: The Television Industry has been running now for the last 49 years‚ it consists of 5 free-to-air television stations (ABC‚ Seven Network‚ Nine Network‚ Ten Network and SBS) and 3 pay-tv stations. Two of the five free-to-air networks are government funded (ABC and SBS). All free-to-air stations are based in every capital city in Australia. All free-to-air stations cover all of Australia‚ some rural areas have local television stations as well as nation wide stations. This report will
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UHNCN Consulting Ltd. Setting the standard for land information management April 22‚ 2007 This publication was produced for excluve review by The Body Shop. It was prepared by UHNCN Consulting. USER REQUIREMENTS SPECIFICATION - GIS TOOLSET FOR JOB MARKET ANALYSIS THE BODY SHOP INFORMATION SYSTEMS PROJECT TECHNICAL REPORT #1 April 2007 URS for The Body Shop GIS Component Privacy Information This document may contain information of a sensitive nature. This information should not be provided
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Chapter heading Dairy Industry Farm Monitor Project Annual Report 2009/10 Dairy Industry Farm Monitor Project | Annual Report 2009/10 I Acknowledgments The cooperation‚ patience and goodwill of the farmers who willingly supplied their farm information‚ either for the first time or forth consecutive year‚ is gratefully acknowledged. The diligent work of the DPI Dairy extension team who gathered the final performance data deserve particular thanks‚ especially Michele Ryan‚ David Shambrook
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Managerial Communication: Group Research Project AIRLINE-ADVERTISEMENTS AND PERSUASIVE COMMUNICATION PRESENTED BY: GROUP 4 Akhil Jain (2C) Anuj Agarwal (6C) Pranav Arora (30C) Shraddha Jha (45C) Subhangi Dutta (49C) Vaibhav Srivastava (53C) 0 Vinit Patil (55C) Managerial Communication: Group Research Project TABLE OF CONTENTS Abstract……………………………………………………………………………………………………………………... Introduction…………………...…………………...…………………...…………………...…………………......... 1. Aerolineas Argentineas…………………
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TOUR 8115 Essentials of Interpretation Assignment 3: Interpretation Planning and Design at the Adelaide Central Market Prepared for: Katherine Sutcliffe Submitted: 30/11/2012 by: Anna Chiappini 2104962 2nd semester 2012 Flinders University i. Executive Summary The purpose of this report‚ produced as part in the participation to “the Essentials of Interpretation” Topic at Flinders University‚ is to plan and design a new interpretation panel for Adelaide Central Market
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