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    1.0 About Allianz Malaysia Bhd. The Allianz Group is a group with a long history and a strong tradition. Founded in 1890 in Germany‚ the Group provides a comprehensive range of services to approximately 75 million customers worldwide through an international network of subsidiaries. The Group operates in about 70 countries and is supported by a team of nearly 153‚000 employees worldwide Allianz officially ventured into Malaysia in 2001 when it became the controlling shareholder of Allianz General

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    Oakland‚ JS (1999)‚ Total Quality Management: 2nd ed‚ Butterworth-Heinemann Dale‚ BG (2003)‚ Managing Quality: 4th ed‚ Blackwell Basu‚ R (2004)‚ Implementing Quality‚ Thomson Dale‚ B and Bunny‚ H (1999)‚ Total Quality Management‚ Blackwell Basu‚ R and Wright‚ J.N. (2003)‚ Quality Beyond Six Sigma‚ Butterworth Heinemann Reid RD & Sanders NR (2002)‚ Operations Management‚ Wiley Beckford‚ J (2002)‚ Quality‚ 2nd Ed Routledge Krajewski‚ L & Ritzman‚ L (2002)‚ Operations Management: Strategy & Analysis‚ 6th Ed

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    1.0 INTRODUCTION Operations management is defined as “the activity of managing the resources which produce and deliver products and services” (Slack et al. 2010 p4). This encompasses the entire activity carried out within the organization. With increasing pressure on organizations to deliver optimally at reduced cost‚ the role of operations has been transformed from that of strategy implementer to one of strategy driver. Operations strategy looks at the patterns of strategic decisions and actions

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    South American Adventures Unlimited 1. The project management could play a critical role in operating the business of Adventures Unlimited. ‘A project is a temporary endeavour undertaken to create a unique product‚ service‚ or result’(Larson and Gray 2010). In this case‚ each tour organized by Adventures Unlimited could be a project as they have an established objective on organizing and leading outdoor activities in Central and South America. Each trip has a defined life span with a specific beginning

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    Strategic Management IKEA Case Study Table of Contents Introduction Page 3 IKEA Strategy Description: Porter’s Generic Strategy Options Page 4 IKEA Strategy Description: Ansoff Matrix Page 7 IKEA Strategy Evaluation: Suitability Page 9 IKEA Strategy Evaluation: Porter’s 5 Forces Page 9 IKEA Strategy Evaluation: Capabilities Page 11 IKEA Strategy Evaluation: SWOT-Analysis Page 12 Stakeholder Expectations: Page 14 Conclusion: Page 15 References:

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    Strategic ManagementCase Study #2 Manchester United FC Question #1 The Manchester United club can adopt different ownership types as follows: Private owned company – This is the current ownership form. In terms of expectations we find it appropriate to distinguish between a family owned business like MUFC was before 1991 and a company owned by investor groups such the Glazers. It is more likely that a conflict in expectations would arise in the latter. As in the case of MUFC‚ investors would

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    Case Study: AirTex Aviation (Textbook p. 246) Suggested practice/discussion questions: Group Presentation 1. Did AirTex need a new control system at the time of takeover? 2. Evaluate the control system that Frank and Ted implemented. Class Discussion 3. Should anything have been done differently? Case Study: AirTex Aviation “Hello‚ Sarah. This is Ted Richards.” Ted was on his way to resign from his job. He and his business partner Frank Edwards had just bought AirTex Aviation‚ a floundering

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    Select a major industrial or commercial company based in the United States and listed on one of the major stock exchanges in the United States. Each student should select a different company. Avoid selecting an insurance company or a bank‚ because the financial ratios for these financial businesses are different. Write a seven-to-eight-page double-spaced paper answering and demonstrating with calculations and financial data the following questions. 1. What is the name of the company? What is the

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    Question: 1. In the case study‚ we referred to the systems being developed and used as decision support systems. However‚ we also identified various artificial intelligence (AI) technologies. How can a decision support system incorporate and use AI technologies such as pattern recognition? Answer: ARTIFICIAL INTELLIGENCE (AI) tools and techniques can aid in the diagnosis of disease states and assessment of treatment outcomes‚ so AI can be used by a decision support system as pattern recognition

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    Chairman ’s Message: Today the role of an education is not only to impart knowledge that encompasses the prescribed syllabi of the Institution but that of the world beyond the classroom. It is the role of the education to build and strengthen the character to develop qualities of good leadership that can be employed in the future for the creation of a superior nation. An old Chinese adage “When planning for a year‚ plant corn; When planning for a decade; plant trees; When planning for life‚ educate

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