How should the dealership overcome all the Gap 3 issues that they faced in order to insure consistent delivery? Concerning service performance gap (gap-3) some key issues have been identified during gaps assessment by dealer advisory panel. Below issues are mentioned with recommended actions to resolve those issues and close gap-3. First issue was related to lack of qualified mechanics and limited sources to find new ones. Since qualified resources is a critical factor in quality of service delivered
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Matric No: _________________ EDINBURGH Napier university School of Accounting‚ financial services & law BA (HONS) HRM with Financial Management mODULE: CORPORATE SOCIAL RESPONSIBILITY ACC10707 Academic session: 2012/13 Diet: 2nd Exam duration: 3 hours Reading time: 10 minutes (excluding reading time) Total exam time: 3 hours & 10 minutes Please read full instructions before commencing writing Exam paper information Total number of pages: 2 (including front page) Number of questions:
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CHAPTER 5 Project Scope Management DISCUSSION QUESTIONS 1. What is involved in project scope management‚ and why is good project scope management so important on information technology projects? Scope refers to all the work involved in creating the products of the project and the processed used to create them. Project scope management includes scope planning‚ scope definition‚ WBS creation‚ scope verification‚ and scope control. It’ important to Information Technology because it is good
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The Great Gatsby 1. Is Gatsby an admirable character? Why? In one sense‚ Gatsby’s rags-to-riches success story makes him an embodiment of the American dream. He started life with little‚ as the son of farmers. While on his own‚ he had the opportunity to reinvent himself‚ and due solely to his own ingenuity‚ Jimmy Gatz evolved into Jay Gatsby. Moreover‚ life became much different (although he was missing one key ingredient: money). Then he fell in love with Daisy‚ an incident that changed
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1. How has technology fragmented the audience for sports and entertainment commodities? a. Technology has changed how people can view and talk about sports. The only way you could watch a game in the past was if you were there or read about it in the newspaper the next day. Now days you can watch it on tv‚ online‚ and on your phone. 2. Discuss how a fragmented audience is both a challenge and an opportunity for sports and entertainment marketers? a. Fragmented audience is a challenge for marketers
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Qu’Appelle The origin of the name Qu’Appelle stems from an old tale passed down from generation to generation by Indigenous people. David Bouchard and E.Pauline Johnson are authors who have written their version of this tale. In Bouchard’s poem Qu’Appelle‚ the tone of his narrative poem is personal. Bouchard did not use a consistent rhyme scheme which made his poem sound as if he were telling the story to his readers directly‚ differing from Johnson’s strict rhyme scheme that distanced itself from
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Internet Mini Case #6 Williams-Sonoma Maryanne M. Rouse Williams-Sonoma (WSM) was a specialty retailer of products for the home. The company’s products were sold through two channels: the retail channel and the direct-to-customer channel. The retail segment comprised four retail concepts: Williams-Sonoma‚ Pottery Barn‚ Pottery Barn Kids‚ and Hold Everything. The direct-to-customer segment sold though eight retail catalogs: Williams-Sonoma‚ Pottery Barn‚ Pottery Barn Kids‚ Pottery Barn Bed
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1 Review of Chart of Accounts – Philippines Questions and Suggested Answers 1. In China GAAP‚ the bonds or stocks purchased are categorized as "Held-for-trading" or "Available for sale" or "Long term investment"‚ based on the purpose of purchase. Does Philippine GAAP have similar categorization? Philippine client want to separate the marketable securities to current or non-current‚ it means short or long term‚ right? Answer: The Philippine Financial Reporting Standards (PFRS) [based from International
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Company Q is an organization working to achieve the goal of generating the most possible profit. The attitude of company Q toward social responsibility however‚ is an area that needs focused improvement. Based on the description provided the company uses a numbers only approach to decision making. There are intrinsic and fiscal benefits of applying a social philanthropic ethic that should be evaluated. Improvement of company Q’s application of social responsibility could be achieved by developing
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------------------------------------------------------------------------------------------------------------------------------------------ Assume you have just been hired as a business manager of PizzaPalace‚ a regional pizza restaurant chain. The company ’s EBIT was $50 million last year and is not expected to grow. The firm is currently financed with all equity‚ and it has 10 million shares outstanding. When you took your corporate finance course‚ your instructor stated that most firms ’ owners
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