STUDY CASE QUESTIONS: 1. What are the inputs‚ processing‚ and outputs of UPS package tracking system? The input s in the UPS package tracking system is the detailed information about the sender‚ the destination‚ and when the package should arrive. The processing takes places when the information is inputted in the scannable bar-coded label which is attached to a package. The information from the smart label is then transmitted to one of UPS’s computer system‚ and then it is finally sent
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MIS Case Studies Chapters 1-5 Chapter 1: Study 1 1. No‚ technology alone cannot solve all customer service problems‚ employees are still needed to run the technology and back it up in case something goes wrong. 2. $57.56 million/per year in call center savings‚ and reduction from $1.36 billion per year to $21.6 million in tracking savings. 3. Ship Manager and Fedex.com‚ package-tracking Study 2 1. Mobile technology‚ Scan-as-you-go. 2. Scan It 3. The smartphone will be
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CASE STUDY UPS COMPETES GLOBALLY WITH INFORMATION TECHNOLOGY What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs of UPS’s package tracking system include package information picked up from “smart label”. The tracking system also include customer signature‚ pickup‚ delivery information by using hand held DIADs. The package tracking system also input the information about the current location (while en route) of the package and billing and customer
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Case Summary: UPS 1. What are the inputs‚ processing and outputs of UPS’s package tracking system? The inputs are all of the raw data collected by UPS from its day to day operations from the basic information of the package and address to the points of data collected during the delivery process‚ i.e. travel time or fuel spent. The processing is UPS converting this data into easily accessible information and discovering relevant business trends. The outputs stage is transferring the information
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| | | |a.True b.False | | |3. |Information systems literacy describes the behavioral approach to information systems‚ while computer literacy describes the technical | | | |approach.
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Management Information Systems Cases Gerald V. Post Copyright © 2012 by Gerald V. Post Management Information Systems Cases ............................................................................. 1 Introduction to Case Studies ................................................................................................. 1 Overview ................................................................................................................................ 1 Amazon.com ......
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1. According to the case‚ what types of technologies are being used in IBM’s global network? * The technologies that the IBM’s global network uses a very wide network connection such as GIS technology that can handle a very large of information and can coordinate many functions‚ can work works across national borders. Can Stores‚ manipulates‚ and transmits data across cultural and geographic boundaries‚ and can easily communicate into other countries. 2. How has this GIS streamlined operation
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Closing Case Study 2 Chapter 4 1) Decision support systems are defined as flexible and interactive IT systems designed to support decision making when the problem isn’t structured. Artificial intelligence technologies work with decision support systems well because artificial intelligence is known as a computer that can program itself‚ which leads to an expert system. A decision support system can incorporate artificial intelligence technologies such as pattern recognition through the data mining
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Assignment #3 – Marked by Quiz 3 Feb. 16‚ 2005 Reading: Chapter 3 Assigned Questions from Text: BEC Case Study pp 113-117 Answer all of the questions about BEC: Broadway Entertainment Co.‚ Inc. Case Questions 1. The System Service Request (SSR) submitted by Carrie Douglass (BEC Figure 3-2) has not been reviewed by Professor Tann. If you were Professor Tann‚ would you ask for any changes to the request as submitted? If so‚ what changes‚ and if no changes‚ why? Remember‚ an
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name) (surname‚ full name) MIS Adviser October 27‚ 2012 TABLE OF CONTENTS I. Abstract 3 II. Introduction 2.1 Background of the Study 4 2.2 Significance of the Study 5 2.3 Problem Definition 6 2.4 Objectives of the Study 7 2.5 Scope and Constrains 8 III. Appendixes 3.1 Individual Resume 9 3.2 Documentation 16 3.3 Examination Permits ABSTRACT The primary purpose of this study is to improve and develop the transaction
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