Running Head: Hospitality Industry Leader Hospitality Industry Leader Richard B Hope Nassau Community College Introduction: The Hotel General Manager is someone who works in a hotel. He or she works as a head of the department to coordinate and monitor the progress of business strategies in a large hotel. In medium hotels‚ the General Manager is responsible for day to day running of the hotel‚ including carrying out reception duties. A Hotel General Manager
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IMPACT OF GLOBALIZATION ON HOSPITALITY AND/OR TOURISM INDUSTRY Globalization refers to the increments in the relationships of the people‚ industries‚ culture and various activities of economy. The term Globalization refers to the economics and all the global distribution of the production of goods and service which ultimately reduces the barriers of international trade like export fees‚ import quotas and various other tariffs‚ Cowen (2003). The Globalization has contributed to the growth of economy
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CHAPTER OVERVIEW Hospitality is one of the world’s most exciting and rewarding industries. If you choose it for your career‚ you will select from a wide variety of employers‚ locations‚ and daily job activities that can lead to your success and personal satisfaction. In this chapter‚ you will review some important ways in which the hospitality industry is unique. You will also learn the definition of accounting and how accounting helps managers like you use financial information to make good
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The Hospitality Industry - a massive expansion of joy-bringing and inspired ideals that are present in different variations across the globe! There are so many adjectives you can use to describe the different facets of this incredible industry; some may be exotic and thrilling‚ while others are simply relaxing and luxurious! You really can not go wrong in this industry‚ and after all what ’s not to love? That is why I‚ having stumbled my way blindly into the hospitality experience‚ am not going to
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2003; Enders and Sandler‚ 2002). In hospitality industry‚ concern regarding terrorism has been noticed since the mid-1980s‚ as cases of terrorism in tourism related sectors increased dramatically from 206 in 1972 to 3‚010 in 1985 (d’Amore and Anunza‚ 1986). Since then‚ security is seen as crucial (Pizam and Mansfeld‚ 1996) and is increasingly intensified especially after the tragic events on September 11‚ 2001 (Cohen‚ 2002). Terrorism in hospitality industry is continuously happening. Post the 9/11
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Organization‚ international tourism is expected to grow at an average of 4.1 percent though 2020‚ ending with a total of 1.6 billion tourists traveling worldwide.” [1] Therefore there are a lot of opportunities for the hospitality industry to improve. In these years‚ the hospitality industry had a huge improvement‚ and many top companies are looking for the new marketing in the emerging economies‚ such as Carlson‚ Hyatt‚ and Hilton. “Our Ambition 2015 strategy entails growing our hotel portfolio by at
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Challenges For Hospitality Industry | | 1. Shortage of skilled employees:One of the greatest challenges plaguing the hospitality industry is the unavailability of quality workforce in different skill levels. The hospitality industry has failed to retain good professionals. 2. Retaining quality workforce:Retention of the workforce through training and development in the hotel industry is a problem and attrition levels are too high. One of the reasons for this is unattractive wage packages.
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Hospitality Industry in China 1. Introductory With the fully social and economic development and improvement in China recently,the hospitality industry is undergoing changes from small scale to large and below standard to standardized. And after the entrance into WTO‚ the domestic hospitality industry became one of the first few enterprises in China engaged in the worldwide competition. Consequently‚ the hotel enterprises in China not only have to face the beneficial conflicts in competition with
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presence of celebrity chefs. They will be demand quality‚ organic ingredients and healthy food. 5. Social networking Social media tools are key to attracting tourists. Researching everything using social media is gaining popularity in the hospitality industry. People often read and compare hotel reviews before planning a trip‚ so a good online persona is important. Hoteliers should participate in review sites and hotel-listing Web sites.
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Task 1 Now being marketing executive and with reference of the above case of McDonald’s‚ discuss the concept of marketing for a service industry (such as Restaurant or Hotel) with relevant examples and also mention its characteristics. (1.1) M1 1.1 Marketing Marketing is the process to find out the needs‚ wants and the customers’ demands so that the customers will be satisfied after using that product. The process of discovering and translating consumer needs and wants into product and service specification
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