The suitability of the standards for customer care which have been set by your chosen organisation. ➢ set out the mission statement and/or company objectives of the organisation selected and comment on them in the light of good practice in relation to customer care which they have studied as part of the course. For example‚ they could state whether or not the mission statement conforms to good practice‚ in what ways it does so and/or in what ways it does not. They could state if (or to what
Premium Customer Mission statement Customer service
Question: ________ serve as a baseline for actions and decision making and guide employees in the organization’s intentions and interests. Your Answer: Values Correct Question: A company’s ____________ is its primary reason for existence. Your Answer: mission Correct Question: The primary resource of all organizations is ____________. Your Answer: employees Incorrect Question: Organizational climates are ____________ corporate cultures. Your Answer: counter-productive to Correct Question: The process
Premium Strategic planning Organization Mission statement
analysis resulting in a mission statement‚ vision statement‚ goals‚ and strategies. 3.5 Conduct an environmental analysis that includes a consideration of both internal (strengths and weaknesses) and external (opportunities and threats) trends. 3.6 Understand how a gap analysis resulting from a consideration of internal and external trends dictates an organization’s mission. 3.7 Define the concept of a mission statement and describe the necessary components of a good mission statement. 3
Premium Strategic planning Mission statement
takes the longest process not only to realize‚ but ultimately to fix. 28: The importance of a vision and mission statements is vital to any organization. For a company’s vision‚ is having a purpose for the future; it will reflect the decisions that the company faces in the past‚ present‚ and future. In other words it will guide the company towards what it will want to be in the future. Mission statements are equally important‚ when sometimes the vision seems so far away‚ it’s a good reminder for
Premium Strategic planning Non-profit organization Mission statement
References: About.com (n.d.). About.com‚ Retail Industry. Blockbuster Company Mission Statement - Media Entertainment‚ Local Convenience. Retrieved from http://retailindustry.about.com/od/ retailbestpractices/ig/Company-Mission-Statements/Blockbuster-Mission-Statement.htm Abraham‚ S. C. (2012). Strategic management for organizations. San Diego‚ CA: Bridgepoint Education‚ Inc. ISBN: 9780984182381 Shedd‚ D. (April 19
Premium Strategic management Strategic planning Mission statement
Good evening‚ I am a Development Assistant intern at the American Red Cross. I conduct basic research of potential donors‚ donor data entry‚ clerical data entry‚ and provide general office assistance. In five years I plan on pursuing my dream career as an Attraction’s Executive of my own amusement park and waterpark. I always was a fan of amusement parks and waterparks but what pushed me in this direction was my first roller coaster experience on a roller coaster name The Alpengeist at Williamburg
Premium Amusement park Roller coaster Mission statement
carefully devised plan of action to achieve the goals of the organization. For example the mission of the Community South Medical Center is to enhance their health services for the population it serves. Essentially since the organization mission is to enhance their health care services to the population it services then the strategic planning should support the fulfillment of that mission. Based on the mission of the organization‚ goals are developed with action steps and plans for reaching those
Premium Strategic management Strategic planning Management
experience employees. But‚ the most important thing is having an amazing product that will put us on the road to success. Our Target Market includes: Families of all sizes (2 or more people) Students from nearby communities/colleges Mission Statement: The mission to Electrifying Solar Inc. is to market lines of high-quality outdoors products at affordable prices that satisfy customers in this fast growing technology industry. While providing opportunity for employees and better than average returns
Premium Marketing Photovoltaics Management
uncertainties of about how things are done in the new organization. Simple questions such as “When do I get paid?” and “Where is the break room?” can be addressed in new-hire orientation. This is the time to introduce the new employee to the organization’s mission‚ vision‚ culture‚ policies‚ benefits and‚ sometimes‚ even the company’s executive team. ©SHRM 2008 2 Introduction Note to Presenter: This sample presentation is intended for presentation to newly hired employees who have limited knowledge of
Premium Mission statement Health insurance Employee benefit
Mission The Original Mission Statement: “We intend to continue to work toward our mission of creating the world’s leading ecommerce franchise by investing in our core Marketplaces segment and continuing to build our adjacent Marketplaces businesses”. (2007 Annual Report) As there are three mission statements given in the case study for eBay. We only considered and analysed the latest mission statement which is in 2007. “We intend to continue to work toward our mission of creating
Premium Statements Mission statement Market