Unit 301: Principles of communication in adult social care By Beata Wypart 1.1 - to build relationship - to express needs - to share ideas and information -to socialise - to ask questions - to share experience - to give and receive information and instructions -to understand and to be understood 1.2 Communication in adult social care is essential and it is used to meet the needs of service users and built positive‚ honest and trustworthy relationship. It is a requirement of a support workers job
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Classroom Rules: 1. Be prepared for each class (I promise to show up dressed and ready and expect the same from you. The naked mental image of me lecturing will now haunt you for the rest of your days). 2. Show respect for all people‚ their opinions‚ beliefs‚ religions‚ etc. I enjoy a good discussion‚ but I will not tolerate rudeness or disrespect for others (a good discussion means that you use Critical Thinking Skills combined with facts and support while refusing to use flawed logic or name-calling)
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INDIVIDUAL ASSIGNMENT For submission PERSONAL DEVELPOMENT AND STUDY METHODS (BM006-4-0-PDSM) Hand out date : 20 April 2011 Hand in date : 20 June 2011 Table of content Content Page number Executive Summary 1 Definition of Interpersonal Skills 2 Strength of my interpersonal skills 3 Weaknesses of my interpersonal skills 4 Area of Improvement 5 Mind map 6 Conclusion 7 Reference 8 Executive Summary
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1.1 Identify the different reasons people communicate. There are 5 main reasons why we communicate these are: 1. To change behaviour 2. To get action 3. To ensure understanding 4. To persuade 5. To get and give information All these could be to share experiences‚ to make choices‚ to express wishes and choices… 1.2 Explain how communication affects relationships in the work setting. Effective communication in the work place is essential to make sure that information is passed on‚ to make
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Cultural Sensitivity Training program for the 21st century Australian global corporations -OBJECTIVES- The purpose of this program is to offer a comprehensive training in cross-cultural awareness and the methods to overcome the possible misunderstandings and make the most of your culturally diverse staff and international businesses. Thus‚ your company will address successfully the cultural diversity that Australian corporations face today at home and overseas. By offering this program within
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interpreted by the receiver same as his own interpretation however‚ the message receiver interprets the message based on his cultural values and his way of thinking and seeing the world. This difficulty of communication increases the potential of misunderstandings of two parties‚ which in some cases may lead to horrible incidents for instance‚ Daru‚ the main character of the short story by Albert Camus‚ “The Guest” who in the end of story fall victim of this misinterpretation. Similar‚ Espinosa‚ Christ
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suggesting that Romeo and Juliet’s death was the result of fate but in fact‚ the unfortunate lovers’ lives came to an end as the result of human action and its consequences. One action leads to another‚ resulting into more havoc‚ chaos and also misunderstanding. “A pair of star-cross’d lovers take their life;” prologue L6. In Line 6‚ Romeo and Juliet was referred to as star-crossed lovers‚ suggest they have been defeated by stars/ fate. One example that contradicts the theory that Romeo and Juliet
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Introduction I am inspired most by the cognitive bias and the risk control of the decision- making while learning this course. Having been engaged in the financial industry for years‚ I am deeply aware of the fact that most individual investors tend to perform those bounded rationalities for characteristics of decision-making while making investment‚ but I can’t find out the reason for their existence. After learning this course‚ however‚ I feel suddenly enlightened. The phenomenon that has
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2.0 Introduction 2.1 Background Organisational communication can be said as the process of information is exchanged and understood by two or more people where it usually with the intention of motivating or influence behavior. It is important to aware that this definition has the purpose that may go beyond just transferring information as normally‚ the senders have the intention to influence the receiver to do what they want (Dawn Kelly 2006). Interpersonal communication is essential and plays
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cause of the Cold War‚ was still not the most important impetus of all. Even though the imperialist intent of the Sovietisation of Eastern Europe prompted the USA to come up with the Containment Policy that led to the conflicts‚ it was still the misunderstanding and mistrust from both superpowers which aggravated the progress and tensions of the Cold War. The Sovietisation of Eastern Europe was viewed by USA as expansionistic and hence‚ is one of the causes of the Cold War. The Soviet Union used the
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