Sales Force Management Proper training for a sales force is vital to the success of the individual as well as the team. According to Spiro‚ Stanton‚ and Rick‚ “The salesperson’s product knowledge‚ understanding of customer needs‚ and selling skills are directly related to the amount of training he or she receives” (2004‚ p. 190). This paper will discuss such instances encountered by Imaginative Staffing‚ Inc.‚ summarize the case study presented in Management of a Sales Force‚ and answer questions
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Examination Paper: Sales Management IIBM Institute of Business Management 1 IIBM Institute of Business Management Examination Paper MM.100 Sales and Distribution Management Section A: Objective Type (30 marks) This section consists of Multiple Choice questions & short notes type questions. Answer all the questions. Part one questions carry 1 mark each & Part Two questions carry 5 marks each. Part One: Multiple Choices: 1. Out of the following which gap arise when the sales force does not have
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THE SALES FORCE TECHNOLOGY–PERFORMANCE CHAIN: THE ROLE OF ADAPTIVE SELLING AND EFFORT Adam Rapp‚ Raj Agnihotri‚ and Lukas P. Forbes Firms continue to struggle with the implementation of sales force technology tools and the role they play in sales representative performance. This research expands previous literature in the area of sales force automation (SFA) and customer relationship management (CRM) by looking at the consequences after technology adoption by a sales force. Data were gathered from
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Project Title: Salesforce SFA on the iPhone and iPod Touch Content: 1. Summary of case study 2. Questions & Answers 3. Learning outcome Summary of Case Study * Role of Apple Apple is a company known for creative‚ disruptive new technologies and business models. One of its most recent products‚ the iPhone‚ represents this kind of technology. Apple opened up its iPhone platform to third-party developers shortly after releasing it. They provide what’s known as the iPhone
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Article Title: Improving the Sales Force Author: Cranfield University‚ SilentEdge Url & Date Retrieved: http://silentedge.co.uk/wp-content/uploads/2011/01/cranfield-report-18.01.2011.pdf 3/14/13 Main Idea This article analyzes the data from several sales people in three different areas new business sales‚ telesales‚ and account management. With the data it puts together 8 profiles that each sales person can fit into. Ranging from least effective to most those 8 types are socializer‚ dealmaker
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Salesforce.com provides CRM and other software applications using the software-as-a-service business model over the Internet‚ which eliminates the need for companies to heavily invest in up-front hardware and software and reduces the time to implement new programs and maintain them. Subscribers to Salesforce.com only are required to pay a monthly user subscription fee and it will provide them with access to the Salesforce.com cloud through a standard Web browser or a mobile handheld device. Businesses
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Background Coach is a company that was founded in New York and specializes in handbags‚ accessories‚ and jewelry. Ever since 1941‚ Coach strives to achieve a high quality reputation among consumers along with exceptional service. As high customer satisfaction is one of their main goals‚ the company eventually gained recognition and their brand gained international status. Coach operates in a variety of industries due to its large product selection. Handbags‚ accessories‚ wallets‚ jewelry‚ belts
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Faiza Izhar – Humaira Siddiqui – MBA-Management Sciences Acknowledgement We begin with the name of Almighty ALLAH for giving us strength‚ potential and strong points to complete this entire significant research in a relevant manner. We would like to thank our advisor Ms. Sabiha Abid for her great support‚ motivation and encouragement. Through her guidance‚ we have gained invaluable experience and insight related to the field of Human Resource Management and Organizational Behavior. How
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run their company the best way possible. In an article titled “The Art of Motivating Salespeople” by speaker and author John Boe‚ he gives the reader his own personal insights on how to effectively motivate a salesforce. The article states that‚ "Traditionally‚ sales managers have relied primarily on commission to motivate their sales force. Unfortunately‚ a compensation structure based solely on commission does not address separate motivational factors and therefore‚ commission alone will
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Sales Force of a company is often called the ’face of the company’ because they are the ones who actually face customers on the behalf of their business. And in terms of an insurance company‚ the sales force would be considered an important aspect of the business. Therefore‚ the need of effectively managing the insurance sales force also rises in importance. Effectively evaluating the performance of the sales force is necessary to figure out the loopholes in the performance and to devise ways to
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