Chapter One Notes: Marketing profitable customer relationships – Creating and Capturing Customer Value Marketing: Managing profitable customer relationships and to Create value for customers and capture value from customers in return. Example) Zappo’s- customer experience comes first. Two Fold Goal: Attract new customers by promising superior value and Keep and grow current customers by delivering satisfaction. Five Step Model of the Marketing Process: Page 5 Build value from customers to create
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INTRODUCTION Marketing is the activity/set of institutions and process of creating‚ communicating‚ delivering and exchanging offerings that have value for customers‚ clients‚ partners and society at large. (American Marketing Association) OR Marketing is the management process responsible for identifying‚ anticipating and satisfying customers’ requirements profitably. (Chartered Institute of Management) The following are the importance of marketing: * Promote product awareness to the public
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CHAPTER 1- OVERVIEW OF MARKETING 1. Marketing – social and management process where individuals or groups acquire their needs and wants by creating value and exchanging it among themselves. 2. Marketing Process : * Understand the marketplace and customers needs and wants. * Design a customer-driven marketing strategy. * Construct an integrated Marketing program that delivers Superior value. * Product * Promotion * Price * Place * Build profitable relationships
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During the Second tutorial for the Bachelor of Business course‚ Principles of Marketing we were introduced to a type of critical analysis of business‚ The SWOT analysis. The SWOT analysis is a procedure used to determine Strengths‚ Weaknesses‚ Opportunities and Threats of a business. The Strengths and Weaknesses are determined on the basis of internal factors such as staff morale‚ efficiency of chain of command etc. Opportunities and threats are determined on the basis of external factors such as
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FOCUS ON Ethics 1. Are marketers to blame for increasing obesity rates among children? Should the government ban the advertising of food products to children ages 17 and younger? Discuss the consequences of imposing such a ban. (AACSB: Communication; Ethical Reasoning) The childhood obesity epidemic is a serious public health problem that increases morbidity‚ mortality‚ and has substantial long term economic and social costs. The rates of obesity in America’s children and youth have almost tripled
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Marketing Project Part 1 Principles of Marketing Georgia Southern University Dr. Bock Marketing Project: Part 1 Company Description “Choose. Brew. Enjoy.”(McGinn‚ D.). These are three words that started a coffee brewing evolution‚ Keurig. Keurig is a coffee company that designs and manufactures single cup brewing system for use in the home‚ hospitality‚ commercial office‚ food service‚ and medical office environments. Keurig was founded in “1992 and is based in Reading‚ Massachusetts” (McGinn
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3.1 Explain how products are developed to sustain competitive advantage 3.1.1 Packaging Elements | Competitive advantages | Physical Protection28 gram package‚ reduction of 8gr per bottle | Reduce price per bottle‚ make more attractiveness for the product. | DistributionDirect to retailers | More convenient for customers. | SellingProvide ingredient in each bottle such as: Number of calories‚ % of carbohydrate‚ vitamins‚ and minerals. | Customer understands about Gatorade ingredients
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Shingai Manhambara ASB 2104 Principles of Organization and Management Student Number :500 250 938 Introduction This assignment seeks to take an in depth look at a company named Below the Line Marketing or BTL Africa‚ it is a Zimbabwean marketing company that offers below the line marketing services to any other firms or individuals that seek to use their services. I interned at this company over the summer of 2012 during the months of May - August The organization is small and employs
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1.1 Explain the various elements of the marketing process “Marketing is a business activity in which the organization‚ in order to satisfy the demands of the industry‚ decides the preferred items and/or solutions‚ familiarizes them with consumers‚ determines prices‚ arranges the product sales and impacts clients.” (Liu G 2011) The above definition is describing the core intention of promotion. “Marketing is the process used to find out which items or solutions may be of interest to clients‚ and
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A.Definitions Of Marketing 1. Marketing is the activity‚ set of institutions‚ and processes for creating‚ communicating‚ delivering and exchanging offerings that have value for customers‚ clients‚ partners and society at large.[American Marketing Association(AMA) Board Of Directors] 2. Marketing is the science and art of exploring‚ creating and delivering value to satisfy the needs of a target market at a profit. Marketing identifies unfulfilled needs and desires. It defines‚ measures and qualifies
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