4-1 Product and Service Design Operations Management William J. Stevenson 8th edition 4-2 Product and Service Design CHAPTER 4 Product and Service Design Operations Management‚ Eighth Edition‚ by William J. Stevenson Copyright © 2005 by The McGraw-Hill Companies‚ Inc. All rights reserved. McGraw-Hill/Irwin 4-3 Product and Service Design Product and Service Design • Major factors in design strategy Cost Quality • Time-to-market • Customer satisfaction •
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Smart Products and Services A smart products is an electronic device‚ generally connected to other devices or networks via different protocols such as Bluetooth‚ NFC‚ WiFi‚ 3G‚ etc.‚ that can operate to some extent interactively and autonomously. It is widely believed that these types of devices will outnumber any other forms of smart computing and communication in a very short time‚ in part‚ acting as a useful enabler for the internet things. Uses of Smart Services Minimize maintenance and repair
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marketing mix for a new product or service Introduction In this assignment‚ I am going to describe and explain how Apple uses the marketing mix for one of its latest product‚ a mini IPad. Marketing mix Marketing mix is commonly known as the 4Ps: product‚ price‚ place and promotion. These are controllable element and it importantly use when determined and adjusted until the right combination that serve the needs of the product’s consumers. Description of the product The product I have been chosen
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Challenges that RIM faced in protecting its intellectual property‚ and how it handled those challenges RIM is a company that has embraced technological innovation and its success has been a result of their key developments as taken from fundinguniverse.com that listed the key developments of RIM as follows: “Key Dates: 1984: Research in Motion Ltd. (RIM) is founded by Mike Lazardis. 1988: RIM begins working on wireless data-only applications. 1996: RIM develops a PCMIA plug-in card for computer-enabled
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Quality When the products are made without any errors in production the product performs very well. The product is perceived to be above average flavor and quality. It is able to accomplish a desirable flavor but still maintain a serving size with: a low sodium context under 150mg; fat content at 0 g on 98% of products‚ sugars on average 0 to 1g.; fiber content on average 6 g. The products perform poorly when these common errors occur in production: adding too much salt‚ over/under
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EXPORT OF JUTE PRODUCTS History • For centuries‚ jute has been an integral part of culture of Bengal • Prior to the establishment of the first jute mill in 1855‚ handloom weavers used jute fibre to make twines‚ ropes‚ coarse fabrics for the poor‚ and also for fishing and for mooring vessels. Towards the end of the eighteenth century‚ jute attracted the attention of the British EAST INDIA COMPANY‚ which sent a consignment of jute samples to England in 1791 that were successfully spun by flax
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guide Dr. Shanthi Venkatesh for her timely response and all the guidance which helped me to complete this project. I would like to thank to my external guide Mr. Umesh Mathur (Regional Auditor at Samsung) who helped me to understand about the SAMSUNG Products as well as project work was concerned. I dedicate this project to the Dealer’s of Pune who were extremely kind and helpful to me to complete this project‚ without their co-operation it would not be possible to research a few places‚ which I did‚
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& Keller buttress this point by emphasizing that the firm must decide where to position its product on quality and price (Kotler & Keller‚ 2009‚ p.423). The internal factors affecting pricing include price objective‚ demand‚ cost‚ competitor’s price and offer‚ and pricing method. These internal factors can be further explained when considering the pricing of a hypothetical new specialized electronic product. • Pricing Objective – The clearer the firm’s objective‚ the easier it is to set price
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A product is anything that meets the requirements of a particular market‚ this term involves a lot of dimensions because it is essential to recognize what contributes to the “total product offer”1 in order to be successful in the market or simple to keep our customers satisfy. A service is an intangible economic activity‚ not stored and does not result in ownership; Services nowadays are becoming more important and growing faster and consumers are more apprehensive with performance and satisfaction
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Product Initiation Document Draft: Online Backup Version1DOCUMENT FOR MWEB DEVELOPMENT REQUIREMENTS This document format will be used to detail simple‚ ad-hoc and detailed requests from MWEB to development to give a high level synopsis of the required development where the compilation of a BRS document is either non-essential or not feasible because of the delivery time or the nature of the request. DOCUMENT FOR MWEB DEVELOPMENT REQUIREMENTS This document format will be used to detail
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