Unit 4: Customer Service Name: Tinaya Bromfield Term: Spring 2017 AC 3.1. Assess sources of information on customer requirements and satisfaction levels Stated by the (businessdictionary.com) customer service are specific attributes and determinations of a decent or administration as controlled by a client. While customer satisfaction is Consumer loyalty is a conceptual idea and includes such components as the nature of the item‚ the nature of the administration gave the environment of the area
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Research is designed to provide explanations and prove theories‚ researcher go beyond normal everyday observation and assumption and through various research methods used through systematic and controlled observation show empirical evidence that those observation are valid and prove their hypothesis. There are four different types of research methods that psychology uses to prove the hypothesis and when the researcher begins to prove a theory they must decide on the proper research method to follow
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Unit 4: Comparison of the Main job Roles In two organisations First Business : Goldthorn Dentist | Second Business : Tesco | The first business that I have chosen is Goldthorn Dental Practice. This business is set out as a flat structure organisational structure. This means that the business only has two levels to it. At the bottom of the structure there are all the Dental assistants‚ receptionists and cleaners. The high level of the structure is the dentists‚ because they are the most important
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Unit 4 – Cognition‚ Memory and Language Memory is the ability to encode‚ store and recall information. Encoding allows the perceived item of interest to be converted and stored within the brain‚ and then recalled later from short-term or long-term memory. There are three main ways in which information can be encoded: 1. Visual (picture) 2. Acoustic (sound) 3. Semantic (meaning) An example of encoding is memorizing notecards. Storage is the process of retaining information in the brain‚
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Unit VII Project Matthew A. Needham (ID: 13542) Columbia Southern University Project Management MBA 6961 Dr. Kimico Myers Risk Factors 1. Financial Risk a. Reduced budget due to other demands from the organization. The probability of reducing the budget to support other demands of the organization is rated a high probability. The consequences of reduced funding will have a negative impact on this project by reducing the scope of the project thus jeopardizing the organizations mission capability
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Oil to the machine Unit 4 Oil to the machine Unit 4 By: Sager Anroedh International Business Studies By: Sager Anroedh International Business Studies Unit 4: Oil To The Machine Assignment 1/Task 1/ P1 There are many ways to communicate‚ therefor I made a clean table to discuss the differences ways to communicate. But every way to communicate has his own advantages and disadvantages those will be discussed as well. For this assignment I used ‘Scotch & Soda’ as business to give
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Abstract The author of this paper explains the evolution of the family unit through a historical examination which reveals that families have constantly been under pressure to shift with changes in the economy‚ our values‚ and even politics. The author explains why she agrees with experts that weakening of the family is one of the causes for some of the problems that plague our society today. She identifies some important and significant changes within the family structure since the
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SSCI206-1402B-06 1 Linda Boyd American InterContinental University Online Unit 4 IP Instructor Trego May 25‚ 2014 SSCI206-1402B-06 2 As everyone know the memory gives everyone the opportunity to store information of Things that we remember
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NAME: _______________________________ BSAD 180: Managerial Finance Midterm Exam I. Multiple Choices (40%) ( b) 1. The primary goal of financial management is to: a. maximize current dividends per share of the existing stock. b. maximize the current value per share of the existing stock. c. avoid financial distress. d. minimize operational costs and maximize firm efficiency. e. maintain steady growth in both sales and net earnings. ( c ) 2. The
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Unit 207 Understand person centred approaches in adult social care settings. Outcome 1- Understand centred approaches for care and support. T/C 1.1 + DIP 1 person centred values means the people who we have supported are able to be involved and are included in every way aspect of their care and support an example may be their needs‚ assessments‚ care and delivery + support planning. T/C 1.2 + DIP 2 Its important to work in a way that embeds person centred values because care practices should always
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