Final Exam _Marco Paredes MGT- 4610 TQM Prof. Castro 1- Identify and discuss the five key dimensions of service quality. Given an example of a service and describe how a customer may define quality along each of these dimensions. The SERVQUAL Instrument measures the five dimensions of Service Quality. These five dimensions are: tangibility‚ reliability‚ responsiveness‚ assurance and empathy. Tangibility Since services are tangible‚ customers derive their perception of service quality by comparing
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BUS 700 Problems in Financial Reporting Final Exam The answers to all questions should be in your own English words. However‚ I expect you to refer to authoritative accounting and financial reporting literature (FASB - Accounting Standards Codification and IASB - Unaccompanied IFRS. For IASB pronouncements you may need to go to Murphy Library or other sources to read the accompaniments to IFRS. There are 3 copies of IFRS 2009 in on reserve at Murphy. Most of the information in this edition
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Summer 2013 Final Exam Study Guide The final exam is worth 35% of your overall course grade. No exceptions will be made for lateness‚ please arrive early. No study notes‚ text books‚ dictionaries or electronic devices will be permitted. Leave all of these items at home. Please note‚ students are NOT allowed to petition to RE-WRITE a final examination. This document is a study guide indicating the course material you are responsible for reviewing in preparation for the exam. All questions
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Finance 486 Final Exam 1. Income Statement Preparation - 25 points a. Prepare an income statement for Cathy Chen‚ CPA‚ for the year ended December 31‚ 2009 Cathy Chen‚ CPA Income Statement for the Year Ended December 31‚ 2009 | Sales revenue | | $360‚000 | Less: Operating expenses | | | Salaries | 180‚000 | | Employment taxes and benefits | 34‚600 | | Supplies | 10‚400 | | Travel & entertainment | 17‚000 | | Lease payment | 32‚400 | | Depreciation
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ECON1050 Microeconomics –Final Exam Preparation Guide Anjum Siddiqui This exam preparation guide is entirely in line with the course outline that is available on the course website since the beginning of the course. The final exam will examine some core learning outcomes which I am listing below. Final exam will have multiple choice (predominantly) and some short answer questions. Focus Of exam is on later chapters that we have done and are going to complete. Other learning outcomes have
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Business Law Final Exam Fall 2012 Asano Takisawa True/False Indicate whether the statement is true or false. __F_ 1. Equity is a branch of unwritten law that seeks to supply remedies of equal measure to the parties in a legal dispute. __T_ 2. Most online dispute resolution services apply general‚ universal legal principles to resolve disputes. __T_ 3. A failure to return personal property is conversion even if the rightful owner consented to the initial taking. __T_ 4. Self-defense
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How To Study For Final Exams A Masochist’s Guide Your final exams probably count for 60% or 70% of your final grades. Those kinds of marks are worth putting some effort into getting! Especially if you’ve been slacking off all term. I have had more than a few people claim that my methods of studying for final exams were pretty torturous. I usually knock myself out pretty good when I study for finals‚ mainly because I’m an idiot and have no mathematical ability. But‚ my techniques have thus far
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How to study for final Exam Outlines: Introduction Goal for good Grades Start studying before three weeks of final Plan for study Implement the plan Switch off the cell phone and facebook Students study whole the semester. At the end of the semester‚ students should pas the exams to next semester. This exam is called the final exams of the semester. It is to judge the students that how much knowledge they got semester. It is the international rule. The thinking of Pakistani students
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MNGT-511 FINAL EXAM (Total points 100) Name: Rebecca Malandrino Chapter 7 1) Which of the following types of inventory usually is not held by a manufacturing business? (3P) C) Merchandise inventory 2) The following information was taken from the 2007 income statement of Cobra Company: Pretax income‚ $12‚000; Total operating expenses‚ $20‚000; Sales revenue‚ $120‚000. Compute cost of goods sold. (5P) A) $88‚000 (120‚000 – 20‚000 – 12‚000) 12‚000 (pre-tax income) + 20‚000 (operating
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FINAL EXAM MATERIAL Lecture notes: see Blackboard Tutorial problem sets: see Blackboard Book chapters: Varian‚ 8th ed. 1 The market 2 Budget constraint 3 Preferences 4 Utility 5 Choice 6 Demand 8 Slutsky equation (no algebra required) 14 Consumer’s surplus (no algebra required) 15 Market demand 18 Technology 19 Profits maximisation 20 Cost minimisation 16 Equilibrium 31 Exchange and Welfare Theorems (no algebra required)
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