com/locate/lrp From Strategy to Business Models and onto Tactics Ramon Casadesus-Masanell and Joan Enric Ricart Strategy scholars have used the notion of the Business Model to refer to the ‘logic of the firm’ e how it operates and creates value for its stakeholders. On the surface‚ this notion appears to be similar to that of strategy. We present a conceptual framework to separate and relate the concepts of strategy and business model: a business model‚ we argue‚ is a reflection of the firm’s
Premium Business model Strategic management Management
an important role in understanding customer’s needs by gathering the information about the customers that helps in marketing and selling the company’s products. With an effective Customer Relationship Management strategy‚ an organization can increase revenues by providing better services and selling products effectively what the customers want. CRM is the key to better customer services. Through CRM‚ it is possible to discover new customers and retain the existing ones. For it to function effectively
Premium Customer service Customer relationship management Sales
Marketing is the process of communicating the value of a product or service to customers‚ for the purpose of selling that product or service. From a societal point of view‚ marketing is the link between a society’s material requirements and its economic patterns of response. Marketing satisfies these needs and wants through exchange processes and building long term relationships. Marketing can be looked at as an organizational function and a set of processes for creating‚ delivering and communicating
Premium Marketing
Marketing Project | Axe Brand Universal Oil | New Product Line | Oke Wei Qian‚ StarrWong Shiying‚ CelineCheng May HungYim Yoke Ngoh‚ CherylTan Chun LinLow Wei Min BenjaminJordan Chew Yi Wen6B/12 | Table of Contents 1.0 Executive Summary 2 2.0 Situational Analysis 3 2.1 Market Summary 3 2.2 Market Analysis 3 - 4 2.3 Competition Analysis 4 - 5 2.4 Product Offering 5 - 6 2.5 SWOT Analysis 6 - 9 2.6 Keys to Success 10 - 11 2.7 Critical Issues 11 3.0 Market Strategy
Premium Marketing
What Is Customer Service? Customer service has been defined in many ways. The challenge is that appropriate service means different things to different people. It is often easier for customers to identify inappropriate service‚ than to define what they should experience. Some Common Definitions of Customer Service “Customer service is a commitment of all employees in a company to make being a customer a completely positive experience one that everyone customer will want to experience time
Premium Sales Financial services Customer service
Marketing is selling of products or services‚ the business activity of presenting products or services in such a way as to make them desirable. Component of marketing: • Distribution • Marketing research • Advertising and sales promotion • Selling and merchandising • after sales services • Packing • Pricing • Product advertising Importance of marketing to a business Marketing improves the financial success of most organisations over a long period of time. It does cost the organisation
Premium Marketing
office workers. Me-In tries to offer three factors of customization‚ convenience‚ cost-efficient. The value proposition is consist of professional teams‚ one on one service‚ budget price. Total estimated start-up capital is $190‚620 and estimated break-even point is $43‚118. Contingency plans for the business are continuous marketing strategies‚ continuous discount promotions. 2.0 Company Description Me-In® is the weight loss clinic center that guides people healthy and easy approach to weight
Premium Obesity Weight loss Nutrition
www. marketingpundit.com MARKETING MIX (Compiled by Deep Banerjee‚ Marketingpundit.com) Marketing mix is the set of controllable variables and their levels that the firm uses to influence the target market. The elements of marketing mix are the basic‚ tactical components of a marketing plan. Also known as the Four P’s‚ the marketing mix elements are price‚ place‚ product‚ and promotion. The concept is simple. Think about another common mix - an ice-cream mix. All ice-creams contain milk‚
Premium Marketing
MARKETING Marketing is the management process for identifying and anticipating customer requirements profitably. All company policies and activities should be directed toward satisfying customer needs. Those setting up their own business should remember that profitable sales volume is more important than maximum sales volume. There are four steps to successful marketing: 1. Market research may be carried out to determine the needs of potential customers 2. Analyze competitive advantages
Premium Marketing
Policy and Performance 21 January 2010 Gordon McIntosh Catering Services Review EPI/10/027 1. PURPOSE OF REPORT The purpose of the report to provide the Committee with: (i) A briefing on the outcomes of the best value review of Catering Services that was carried out on following instruction in March 2009. Detail of the recommendations made following the consultancy work undertaken as part of the review by the Association for Public Service Excellence (APSE). (ii) 2. RECOMMENDATION(S) It is recommended
Premium Catering Management Airline meal