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    of doughnut it sells annually; 2 billion as compared with 1.6 billion of Dunkin Donuts form 4736 stores. Working Capital Required: As shown in Exhibit 1‚ Fig 1 the working capital required for the past years has been $29443 in 2001 and $49236 in 2002. The average rate of Working Capital/Sales Ratio = 11.12%. Hence‚ the projected values for 2003 and 2004 are $33430.95 and $43958.36 It can be seen that the amount of working capital required can easily be generated from their operations. Further

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    customer service

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    Unit 1 Assessment Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document‚ either onto your computer or a USB drive Then work through your Assessment‚ remembering to save your work regularly When you’ve finished‚ print out a copy to keep for reference Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course title

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    Ice Fili Harvard Case

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    ICE-FILI CASE 1 - How attractive is the Russian ice cream industry in 2002? The main data about the attractiveness of this market are: - The consumption is about 6 times lower than in France‚ Canada‚ US because of a different mode of consumption. Indeed‚ Russians consider Ice Cream as an “on the go” snack and not as a dessert they can have at home. - producing in Russia implies a certain adaptability of recipes since traditional Russian ice creams contain less fat and are made with natural

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    Harvard Business Review Let’s Hear it For B Players: A Summary B players are often downplayed as mediocre employees because they lack the “luster and attitude” of star A players. Like any theatre performance‚ if managerial attention is low on supporting actors‚ and high only on its few star actors‚ the entire production will suffer as a whole. In business‚ a company’s long-term performance rate depends on the “commitment and contributions of B players”—who make up the biggest group of workers

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    services - starbucks

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    MARKETING ASSIGNMENT – WEEK 2 STARBUCKS First store in Pike Place Market‚ Seattle‚ Washington (USA) in 1971. PRODUCT LINE : Starbucks roasts high-quality Arabica beans‚sells pastries and cakes‚ hot and iced espresso beverages. Additionally‚ Starbucks offers a line of super-premium ice creams and a range of coffee making equipment. HOW IS IT A SERVICE : Through the “Starbucks experience”‚ ” built around brightly lit cafes with comfortable seating‚ the aroma and taste of coffee‚ friendly

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    Customer Service

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    THE CAMBRIDGE ASSOCIATION OF MANAGERS GRADUATE DIPLOMA IN HOSPITALITY‚ TOURISM AND RECREATION. CUSTOMER SERVICE CUSTOMER SATISFACTION IN HOSPITALITY AND TOURISM INDUSTRY [A CASE STUDY OF WHITESANDS BEACH HOTEL] DONE BY : LYNETTE A. NYAGAYA CANDIDATE NO: CAM / 2008 / GD/ KEN/ 00425 PURPOSE : Fulfillment of CAM graduate diploma in hospitality‚ tourism and Recreation. [Customer service] Dated July 2008 Presented to : Cambridge Association of Managers‚ International Examinations‚ Cambridge

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    Jason Y. Shah I used to spend endless nights wide-eyed‚ anxiously dreading a high school life teeming with harsh peers and hollow hallways‚ immersed in a cold atmosphere eternally void of familiarity’s warm embrace. I’ll admit that this is not a hopeful vision; nevertheless‚ I certainly risked accepting this ugly reality when I supported my family’s decision to uproot itself and move from new Jersey to Florida after my freshman year. Somewhat fexible‚ my parents gave me a signifcant voice in

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    Customer Service in Business Today Jennifer Thayer Everest Online July 19‚ 2013 Customer service in today’s business environment is offering customers products and services that will perform the way that they are promised to perform. It also means that a business can personalize the way

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    MKT-810 Assignment 3-Harvard housing survey case study Introduction Harvard Real Estate Services (HRES) conducted a survey‚ which related to students housing experience and desires in 2001. The ample of feedbacks that supported and improved Harvard’s housing decision-making. In front of HRES‚ there are newly 2005 housing survey related Harvard’s “ Allston initiative” on the desk. HRES wants to update‚ improve and expand upon the 2001 survey to generate useful information to influence future

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    multiple channels. Under Perez management‚ Real Madrid had mission to nurture and project the club brand worldwide. But Perez had some problem with his mind‚ these problem lead him to think twice about his management decision. These problem are : 1. According to Real Madrid strategy (to buying a worldwide class player)‚ planning in 2008 required worrying about the talent. Which is the talent are getting older and older. 2. Competition between professional club such as CHELSEA in buying some player

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