The purpose of this lab was to use gas chromatography to determine the relative amounts of the three components of gas products from the dehydration reaction of 1- and 2-Butanol with sulfuric acid and the dehydrobromination reaction of 1- and 2-Bromobutane with potassium tert-butoxide. E1 reactions are two-step unimolecular reactions. The first step of an E1 reaction occurs when a leaving group‚ which consists of a weak base‚ leaves an organic compound‚ leaving an intermediate carbocation. In the
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The movie Fruitvale Station was a movie that is very relatable to what is going on in today’s society. Oscar Grant was trying to do right by his family and to get his life back on the right path. His demise was brought by a police officer who racially profiled him and took his life. This movie will bring out strong emotions from a person who watches it‚ because you become connect with Grant and when he is murdered it feels like you have known him your whole life. Throughout the movie the audience
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Engineering Workshop 1 Exhaust Gas Treatment Index of contents Introduction Waste gas with harmful traces of gas must be burned in an afterburner. To destroy the harmful traces the temperature after the burner must achieve 900°C. The preheater can`t resist a temperature of 700°C. Therefore quench water in a mixer will be used to protect the heat exchanger. The waste gas has the following properties: Waste gas composition: Mole fraction(= 0‚9890
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CLEANLINESS 3. REAL WELCOME & THANK YOU 4. HOSPITALITY GESTURES 5. CUSTOMER COMPLAINTS & RECOVERY 6. SECURITY 7. GOOD COMMUNICATION & FOLLOW-UP 8. BIRTHDAY PARTIES 9. LOCAL STORE MARKETING (LSM) 10. PRODUCT AWARENESS AND COMPANY INFORMATION 1 11 28 32 37 42 50 56 58 64 1. INTRODUCTION 3. The One-Day Course The final stage of your development will involve your attendance on the Customer Care Course. Attending the one-day Customer Care Course will give you an opportunity to further improve and
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Customer service 1 © NSW DET 2008 Topic 1 - Customer service 2 © NSW DET 2008 Introduction It may seem strange that you are studying an area that you already know so much about—customer service. Whether we realise it or not‚ we always judge organisations that we come in contact with and so we already have quite a good understanding of a customer’s perspective. In this module we will put this understanding into a structured model‚ so it can contribute to developing organisational
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guestrooms and 50 Double queen Aloft guestrooms‚ a Swimming Pool and Gym .Aloft is part of a modern 100 acre campus‚ located 10 minutes from Canary Warf‚ in the heart of London’s Royal Docks. Including onsite parking‚ 3 DLR (Docklands Light Railway) stations‚ with easy access to the Jubilee Line‚ central London and 5 minutes away from London City International Airport. A fresh‚ fun alternative to play and stay awaits at Aloft London Excel. As the only hotel directly connected to the International Exhibition
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easement of surface use by the mineral interest owner. Surface interest has rights to many substances (ground water) and to many uses (geologic formations for storage of natural gas) Mineral interest – fee simple ownership of OG under tract; separate estate Exclusive right to search for‚ develop‚ and produce oil and gas from the property. Implied easement to use the surface in such ways and to such an extent as is reasonably necessary to obtain the minerals under the property Mineral interest
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What do I enjoy most being a teenager? We never really grow up from teenage‚ we just simply learn to behave. -Bryan White And maybe that is why I often hear people crib about missing their teenage. Maybe this freedom to behave as randomly as possible is what makes teenage worth so much. This insecurity‚ melodramatic moments‚ arrogance‚ angst and naivety is what that brings the best out of you. For me‚ the best thing about teenage is your
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TO SURVEY AREA USING ELECTRONIC TOTAL STATION GANESAN‚ P. DECEMBER 2007 NATIONAL INSTITUTE OF OCEANOGRAPHY REGIONAL CENTRE‚ VISAKHAPATNAM. INDIA 1 TABLE OF CONTENTS ABSTRACT INTRODUCTION EQUIPMENT USED METHOD OF SURVEY PERMISSIBLE ERROR LIMITS PRECAUTIONS TAKEN RESULTS AND CONCLUSION ACKNOWLEDGEMENT REFERENCES LIST OF TABLES AND FIGURES 2 A METHOD OF TRANSFERRING G.T.S. BENCHMARK VALUE TO SURVEY AREA USING ELECTRONIC TOTAL STATION GANESAN‚ P. ( National Inst. Of Oceanography
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CUSTOMER DISSATISFACTION By: Suhaib Isam Almomen 200717810-214.98. For: Mr. Ian Davison English Teacher English 214 Descriptive Abstract: This report discuss the causes and negative effects of customer dissatisfaction. It suggest a number of solutions to help eliminate or at least reduce the consequences of customer dissatisfaction. Table of Contents LIST OF ILLISTRATIONS………………………………………………………………………2 INTRODUCTION………………………………………………………………………………...3 I. BACKGROUND………………………………………………………………………………
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